Enterprise Software
Reviews to Make
Better Decisions, Faster
Accelerate and Improve Your Software Selection Process
Popular Software Categories
- Application Development & Management
- Application Lifecycle Management (ALM)
- Application Performance Management (APM)
- Low-Code Business Process Management
- Requirements Management
- Robotic Process Automation (RPA)
- Project Management
- Project Management (PM)
- Project Portfolio Management (PPM)
- Content Management
- Enterprise Content Management (ECM)
- Electronic Signature
- Document Management (DMS)
- Digital Experience (DXP)
- Managed File Transfer (MFT)
- Human Resources
- Human Capital Management (HCM)
- Learning Management (LMS)
- Payroll
- Employee Rewards and Recognition
- Talent Management
- Workforce Management (WFM)
- Communications & Collaboration
- Contact Center as a Service (CCaaS)
- Digital Workplace
- Business Instant Messaging
- Unified Communications as a Service (UCaaS)
- Web and Video Conferencing
- IT Security
- Endpoint Protection
- Network Monitoring
- Password Management
- Security Incident and Event Management (SIEM)
- Security Awareness & Training
- IT Infrastructure
- Backup and Availability
- Data Center Automation (DCIM)
- Email Backup
- SD-WAN
- IT Operations
- Business Continuity Management (BCM)
- IT Asset Management (ITAM)
- IT Service Management (ITSM)
- Space Management
- Commerce
- eCommerce
- Retail POS
- Marketing & Sales
- Conversation Intelligence
- Customer Relationship Management (CRM)
- Email Marketing
- Marketing Automation
- Search Engine Optimization (SEO)
- Social Media Management (SMM)
- Chatbots
- Privacy & Risk
- Governance, Risk and Compliance (GRC)
- Privacy Program Management
- Data & BI
- Business Intelligence & Analytics (BI)
- Data Integration & iPaaS
- Data Quality
- ERP & Supporting Systems
- Accounting
- Enterprise Resource Planning (ERP)
Use Our Rapid Application
Selection Framework to Make
Better Software Decisions
Latest Awards
Emotional Footprint
Customer Relationship Management - Enterprise
January 25, 2022
30+ pages
Emotional Footprint
Customer Relationship Management - Midmarket
January 25, 2022
30+ pages
Software Selection Engagement
Five Advisory Calls Over a Five-Week Period to Accelerate Your Selection Process
- Expert analyst guidance over five weeks on average to select and negotiate software
- Save money, align stakeholders, speed up the process, and make better decisions
- Use a repeatable, formal methodology to improve your application selection process
Week 1
Week 2
Week 3
Week 4
Week 5
Mon
Tues
Wed
Thurs
Fri
Awareness
Education & Discovery
Evaluation
Selection
Negotiation & Configuration
Explore our five-phase approach in detail
The World Has Changed. Has Your
Approach to Software Selection Kept Up?
Explosion of SaaS Vendors and Technology Categories
Impossible to keep up with pace of change and available options
Scaling Demand to Deploy Technology
Growth of rogue and shadow IT
Antiquated ERP Software Selection Methods
Long, painfully inefficient selection processes
Sprawling, Incompatible Software Portfolio
Portfolio overlap, inefficiency, and support and integration costs
Accelerate and Improve Your
Software Selection Process
- Use our tier-based selection process
- 18-step framework to select better software, faster
- Align stakeholders and rapidly reach a better selection outcome
- Optimize your process to improve the outcome
Fact-Based, Comprehensive,
Unbiased Technology Reviews
- Use fact-based evaluation and comparison data to differentiate vendors
- Save time from duplicating existing market research
- Use a comprehensive data set
- Don't rely on gut instinct, "magic," or a simple five-star rating and comment
Browse and Download Reports
Better, Faster, Cheaper,
Measurably Improved
Selection Results
- Reduce the time it takes to make a software selection decision
- Improve application satisfaction and alignment
- Save money from the initially quoted list price
- Spend time on high-impact, high-value selection activities
Primary Software Selection Metrics
Selection Process
Elapsed Time
45 Days
Weeks Not Months
A simple measurement of the number of days from intake to decision
Faster
Selection & Implementation
Project Satisfaction
Measurable Results, not hidden frustation
Utilize our Project Satisfaction tool to measure stakeholder project satisfaction
Better
Application Portfolio
Satisfaction Score
Satisfaction Awareness
Utilize Application Portfolio Assessment tool to annually measure application satisfaction
Better
Dollars Saved from
Initial Quote
$100K
Hard Savings not List Price
Utilize our Contract Review Service to benchmark and optimize your technology spending
Cheaper
Insight and Data Visualization That Keeps Your Selection Team Aligned
- Provide stakeholders with a clear selection process and graphical reports
- Use focus groups to accelerate the selection process and build an aligned view of the marketplace
- Save time on tedious demos and focus on key issues
- Founded in 1997: 20+ years of experience helping enterprises with software selection
- A team of over 670 people
- 40,000 members
- Info-Tech provides best-practice research to help CIOs systematically improve their IT departments
Premium Reports Available Now at No Cost
Data Quadrant Report
- Captures data from all vendors
- Measures 11 common vendor capabilities
- Compares unique product features for the category
- Provides comparative rankings for all data points
- Awards Gold Medalists in data quadrant
Free Download
Emotional Footprint Report
- Captures data from all vendors
- Focuses on 25 Emotional Footprint data points across five categories
- Awards Champions in Emotional Footprint
Free Download
Product Scorecards
- Deep dive on one vendor only
- Over 100 data points on each vendor
- Includes feature, customer engagement, discounting, and segmentation information
- Reports available for all vendors in the quadrant
Available Upon Request
Comprehensive Software Reviews to Make Better IT Decisions
We collect and analyze the most detailed reviews on enterprise software from real users to give you an unprecedented view into the product and vendor before you buy.
Browse Reports
Fact-based reviews of business software from IT professionals
Top-tier data quality backed by a rigorous quality assurance process
Product and category reports with state of the art data visualization
User experience insight that reveals the intangibles of working with a vendor
Software Selection Workshops
40 Hours of Advisory Assistance Delivered Online.
Select Better Software, Faster.
- 40 hours of expert analyst guidance
- Project and stakeholder management assistance
- Save money, align stakeholders, speed up the process, and make better decisions
Week 1
Week 2
Week 3
Week 4
Week 5
Mon
Tues
Wed
Thurs
Fri
of Advisory
Assistance
Awareness
of Advisory
Assistance
Education & Discovery
Evaluation
Selection
Negotiation & Configuration
Explore our five-phase approach in detail
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