Data from real users gives you an unprecedented view into products and vendors before you buy.
The software experience is shaped by both the software and the relationship with the vendor. By comparing vendors across both we provide a comprehensive understanding of the product and help identify vendors that can deliver.
Our unique Emotional Footprint measures high-level user sentiment towards the client-vendor relationship and product effectiveness. While purchasing decisions shouldn’t be based on emotions, it’s important to know what you’re getting into.
Your department is on a budget and you need to make every dollar count. Before you break the bank, see what real users think about if the software will deliver the business value you are paying for.
The software marketplace is massive with endless alternatives. By monitoring the user flow between competitors we can show you who is staying, leaving, where they’re going, and even how they feel about their new software.
Owning and operating software is a lot more than just procurement. Our reviews cover the entirety of the software lifecycle giving you insight into every step, so you can be more prepared for negotiations, ensure a smooth integration, know what to expect from support, and get ready for renewal season.
Data quality is paramount. That’s why we bend over backwards to ensure that the data we are collecting is actually from experienced users, so you can trust it and make decisions with confidence.