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Human Capital Management

Human Capital Management (HCM/HRIS/HRMS) is software that combines a number of systems and processes to ensure the easy management of human resources, business processes and data. HCM software is used to combine a number of necessary HR functions, such as storing employee data, managing payrolls, recruitment processes, benefits administration, and more.

Data Quadrant report cover

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations
Emotional Footprint report cover

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Latest Award: July 2020

Latest Award Icon

See the most recent winners of our SoftwareReviews Emotional Footprint Awards. View our Champions and compare top vendors using our free downloadable reports.

Latest Research

23
Jul

Author: Thomas Randall (Info-Tech)

Thinking about choosing a new software vendor but don't know where to start? Narrow down your shortlist by focusing on software that has received an Info-Tech Research Group award. New data from SoftwareReviews shows that organizations reported higher satisfaction when they switched to software that had received an Info-Tech award.

Latest Research

24
Apr

Author: Joel Martin (Info-Tech)

The impact of COVID-19, as it became a global pandemic in Q1 of 2020, has affected user sentiment toward software during a growing period of fear, uncertainty, and doubt. To analyze the impact, SoftwareReviews compared Satisfaction (willingness to recommend to a peer), ability to deliver Business Value (fair cost to value), and Likeliness to Renew prior to March 10 and post March 10.

Human Capital Management Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Data Quadrant Report report

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Report report

Zenefits

Zenefits

Zenefits' People Operations platform provides companies a variety of solutions to choose from including: Core HR, Benefits Administration, Payroll, On-boarding, Employee Time Tracking and more.

8.7

Composite Score

8.7

CX Score

+84

Emotional Footprint

90%

Likeliness to Recommend

36

Reviews

Badge Winner

Ceridian

Ceridian Dayforce

Dayforce is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

8.4

Composite Score

8.5

CX Score

+84

Emotional Footprint

89%

Likeliness to Recommend

258

Reviews

Badge Winner

UKG (Ultimate Kronos Group)

UKG Pro (formerly Ultimate Software UltiPro)

UKG Pro™ is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

8.4

Composite Score

8.5

CX Score

+85

Emotional Footprint

87%

Likeliness to Recommend

124

Reviews

Badge Winner

iSolved HCM

isolved People Cloud

isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions.

8.1

Composite Score

8.2

CX Score

+82

Emotional Footprint

87%

Likeliness to Recommend

69

Reviews

Badge Winner

Workday, Inc.

Workday Human Capital Management

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

7.9

Composite Score

8.2

CX Score

+80

Emotional Footprint

82%

Likeliness to Recommend

145

Reviews

Badge Winner

Ascentis

Ascentis HCM

Ascentis HR / HRIS software is wizard-driven and very intuitive, and walks the user through simple steps so complex processes can be automated and reported on. Ascentis automates communication, keeping managers in front of employees' needs. We have 300+ standard reports within Ascentis HR, plus the ability to create unlimited custom reports, giving you extremely deep access to your employee data.

7.9

Composite Score

8.0

CX Score

+80

Emotional Footprint

79%

Likeliness to Recommend

17

Reviews

ADP

RUN Powered by ADP

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

7.9

Composite Score

7.8

CX Score

+76

Emotional Footprint

79%

Likeliness to Recommend

18

Reviews

Badge Winner

Oracle

Oracle HCM Cloud

Modern HR empowers the individual by leveraging easy to use tools that are personalized, social, deliver insights and cover the full employee lifecycle. With Oracle HCM Cloud, you can find, grow, and retain the best talent, enable collaboration, provide complete workforce insights, increase operational efficiency and make it easy for everyone to connect on any device.

7.6

Composite Score

8.2

CX Score

+80

Emotional Footprint

81%

Likeliness to Recommend

23

Reviews

Paycor

Paycor HCM

Your cloud-based command center, built on client innovation. Paycor HCM provides the foundation for everything you need to manage your people and help you focus on the core of your business.

7.5

Composite Score

7.5

CX Score

+77

Emotional Footprint

76%

Likeliness to Recommend

25

Reviews

UKG (Ultimate Kronos Group)

UKG Ready (formerly Kronos Workforce Ready)

UKG Ready™ is a flexible and seamless HR solution that provides a connected people experience to easily manage the entire employee journey, from a single solution. Designed for flexibility and ease of use, UKG Ready combines the power of HR, talent, payroll, and time to deliver a personalized, people-centered experience that cuts out busy work, increases efficiency, and helps you maintain compliance.

7.5

Composite Score

7.7

CX Score

+72

Emotional Footprint

76%

Likeliness to Recommend

88

Reviews

Badge Winner

Infor

Infor HCM

Infor Human Capital Management software gives business and human resource leaders the critical information they need to optimize the workforce. Infor HCM delivers science infused talent management that results in more informed decisions, greater workforce agility, and a higher rate of return on talent.

7.4

Composite Score

7.8

CX Score

+77

Emotional Footprint

71%

Likeliness to Recommend

34

Reviews

ADP

ADP Vantage

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

7.4

Composite Score

7.6

CX Score

+74

Emotional Footprint

78%

Likeliness to Recommend

20

Reviews

ADP

ADP Workforce Now

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

7.2

Composite Score

7.2

CX Score

+68

Emotional Footprint

77%

Likeliness to Recommend

106

Reviews

Paylocity

Paylocity

Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed by a culture that truly cares about our clients’ success. Providers will merely sell you a product. But a partner actually cares about you and your business. A partner takes the time to get to know you and understand your needs. We work with you to identify the best solutions that will benefit your business today, while paving the way to a better tomorrow. And tomorrow is all about your team. Let's go forward together.

7.1

Composite Score

7.2

CX Score

+67

Emotional Footprint

72%

Likeliness to Recommend

30

Reviews

SAP

SAP SuccessFactors

Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

6.9

Composite Score

7.2

CX Score

+66

Emotional Footprint

72%

Likeliness to Recommend

38

Reviews

Cornerstone OnDemand

Cornerstone HR Suite

Unify people data and simplify workforce decisions. Modern, data-driven HR software without rip and replace cost or complexity. Drive smarter workforce decisions and streamline HR processes with a centralized view of your global people data.

6.8

Composite Score

6.9

CX Score

+61

Emotional Footprint

67%

Likeliness to Recommend

14

Reviews

Oracle

Oracle PeopleSoft HCM

Oracle's PeopleSoft Human Capital Management enables you to architect a global foundation for HR data and improved business processes. PeopleSoft Human Capital Management delivers a robust set of best-in-class human resources functionality that enables you to increase productivity, accelerate business performance, and lower your cost of ownership.

6.4

Composite Score

6.5

CX Score

+52

Emotional Footprint

70%

Likeliness to Recommend

103

Reviews

Paycom

Paycom HCM

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

6.2

Composite Score

6.0

CX Score

+41

Emotional Footprint

69%

Likeliness to Recommend

17

Reviews

Employee Navigator LLC

Employee Navigator Elite

Employee Navigator is benefits, HR and compliance software for brokers and their clients

9.4

Composite Score

9.5

CX Score

+99

Emotional Footprint

95%

Likeliness to Recommend

11

Reviews

Cezanne

Cezanne HR

Cezanne HR combines tried and trusted HR functionality with the latest Cloud and SaaS technologies to deliver a really smart HR system.

9.0

Composite Score

9.6

CX Score

+100

Emotional Footprint

91%

Likeliness to Recommend

6

Reviews

Automatic Payroll Systems Inc

APS HR Unified Services

APS OnLine delivers flexible tools for managing core human resources (HR), payroll, time and attendance and absence management. By automating workflows, APS reduces time-consuming payroll tasks, elminates paperwork and provides an electronic audit trail for all data changes.

8.7

Composite Score

9.1

CX Score

+93

Emotional Footprint

89%

Likeliness to Recommend

5

Reviews

DATIS

DATIS

DATIS HR Cloud offers a fully unified solution that acts as a single source of truth for your whole organization, addressing benefits, administration, recruiting, performance management, time and attendance, and more.

8.5

Composite Score

9.1

CX Score

+92

Emotional Footprint

84%

Likeliness to Recommend

6

Reviews

Criterion Inc

Criterion HCM

Criterion's Human Capital Management (HCM) is a user-friendly, intuitive system that provides smoothly integrated Human Resources & Benefits, Payroll and Talent Management.

8.4

Composite Score

9.0

CX Score

+95

Emotional Footprint

73%

Likeliness to Recommend

5

Reviews

cfactor

Vibe HCM

Vibe HCM transforms HR Service delivery - providing a personalized, interactive HRMS, Talent Mgmt and Social Collaboration suite for your global workforce.

7.4

Composite Score

8.1

CX Score

+83

Emotional Footprint

79%

Likeliness to Recommend

7

Reviews

Namely Inc

Namely

Namely allows you to save time, reduce costs, and manage your entire HR process with one integrated platform.

7.3

Composite Score

7.4

CX Score

+72

Emotional Footprint

74%

Likeliness to Recommend

9

Reviews

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All Research

Latest Research

23
Jul

Author: Thomas Randall (Info-Tech)

Thinking about choosing a new software vendor but don't know where to start? Narrow down your shortlist by focusing on software that has received an Info-Tech Research Group award. New data from SoftwareReviews shows that organizations reported higher satisfaction when they switched to software that had received an Info-Tech award.

Latest Research

24
Apr

Author: Joel Martin (Info-Tech)

The impact of COVID-19, as it became a global pandemic in Q1 of 2020, has affected user sentiment toward software during a growing period of fear, uncertainty, and doubt. To analyze the impact, SoftwareReviews compared Satisfaction (willingness to recommend to a peer), ability to deliver Business Value (fair cost to value), and Likeliness to Renew prior to March 10 and post March 10.

Latest Research

29
Mar

Author: Rebecca Factor (Info-Tech)

What is changing in the HR technology space as a result of COVID-19? Some organizations are seeing an uptick in interest and customer support, while others are providing free access to their product.

Latest Research

26
Mar

Author: Robert Fayle (Info-Tech)

An enterprise application selection or implementation has most likely been heavily impacted by COVID-19. Do not hit the brakes; stopping and restarting projects increases the risk of failure. Slow down or speed up? Which is the right strategy for your organization?

Latest Research

25
Mar

Author: Lisa Highfield (Info-Tech)

Business continuity during COVID-19 will mean leveraging online technologies for all departments, including human resources. IT departments can assist in recruiting efforts by ensuring virtual interviewing technologies are in place and supported.

Latest Research

17
Mar

Author: Rebecca Factor (Info-Tech)

Culture Amp has enabled a new feature to increase employee confidentiality. With this launch, administrators can no longer identify participants indirectly.

Latest Research

16
Mar

Author: Rebecca Factor (Info-Tech)

The HCM Technology Report indicates there is opportunity for HCM and recruitment software vendors to target small businesses. Research by JazzHR and Verified First demonstrate that small-medium businesses are increasing reliance on recruiting software, despite dissatisfaction.

Latest Research

16
Mar

Author: Steven Jeffery (Info-Tech) &
Scott Bickley (Info-Tech)

On February 21, Kronos Incorporated and Ultimate Software announced the merger of the two entities. Both entities’ controlling stockholder is the private equity firm Hellman & Friedman. The merger was approved by both boards and is expected to be completed by the end of March.

Latest Research

12
Mar

Author: Rebecca Factor (Info-Tech)

Cornerstone is acquiring Saba, a learning management system, to further invest in its learning offerings and gain reach in the market. With this acquisition, the organization intends to accelerate product development.

Latest Research

11
Mar

Author: Rebecca Factor (Info-Tech)

Cornerstone acquires Clustree to incorporate AI into its learning solutions. As a result, Cornerstone’s Learning Suite displays deep knowledge of employee skills, which can inform promotions or job changes, areas for learning, and recruiting decisions.

Latest Research

24
Feb

Author: Lisa Highfield (Info-Tech)

Hellman & Friedman LLC (H&F), the controlling shareholder of both Kronos Incorporated and Ultimate Software, will merge the two entities to create one of the world’s largest HCM cloud companies.

Latest Research

3
Feb

Author: Mahmoud Ramin (Info-Tech)

A recent survey by Espressive, an artificial intelligence (AI)-based enterprise service management software vendor, indicates that applying AI in HR departments is a priority for pioneering organizations.

Latest Research

15
Jan

Author: Scott Bickley (Info-Tech)

Oracle reported slightly better-than-expected Q2 FY20 results, but despite substantial revenue numbers and high growth areas such as Oracle Cloud, Fusion ERP, and Autonomous Database, it’s unclear when these market segments will accelerate revenue growth materially.

Latest Research

18
Jul

Author: Scott Bickley (Info-Tech)

Oracle just reported slightly better than expected Q4 FY19 results with revenues of $11.1B for the quarter and $39.5B for the year, up 3% in constant currency. A closer look at Oracle's change in the reporting of cloud revenues offers some clues about its longer-term cloud transition strategy.

Latest Research

27
May

Author: Andrea Leven-Marcon (Info-Tech)

The time for fully integrated workforce management software (WMS) is now! Recent launches, collaboration, and international partnerships by leading software vendors have further secured the place of the WMS segment as a core business need.

Latest Research

26
Apr

Author: Tracy-Lynn Reid (Info-Tech)

Human capital management (HCM) vendors are using simplification, information, and empowerment in the design of benefits administration features. They are giving employees more control while removing red tape.

Latest Research

26
Apr

Author: Tracy-Lynn Reid (Info-Tech)

Info-Tech Research Group’s SoftwareReviews division has launched a data-driven review service to assist HR & IT leaders when evaluating the potential selection of human capital management (HCM) systems for purchase and implementation.

Latest Research

26
Apr

Author: Tracy-Lynn Reid (Info-Tech)

Streamlining functionality and workflows of human capital management (HCM) systems while ensuring a rigorous level of security can be challenging. ADP prides itself on staying in front of business need through innovative, mark-making HCM solutions.

Latest Research

22
Apr

Author: Celine Gravelines (Info-Tech)

At the RSA Conference earlier this month, Spirion announced it had won the Gold Cybersecurity Excellence Product Award in the Data Classification category.