What We Do
We collect and analyze the most detailed reviews on enterprise software from real users to give you an unprecedented view into products and vendors before you buy.
How We Can Help
Learn from the collective knowledge of real IT professionals
- Know the products and features available
- Explore module and detailed feature-level data
- Quickly understand the market
Evaluate market leaders through vendor rankings and awards
- Convince stakeholders with professional reports
- Avoid pitfalls with unfiltered data from real users
- Confidently select your software
Cut through misleading marketing material
- Negotiate contracts based on data
- Know what to expect before you sign
- Effectively manage your IT vendor
How We're Different
Map software by product and vendor experience.
The software experience is shaped by both the software and the relationship with the vendor. By comparing vendors across both we provide a comprehensive understanding of the product and help identify vendors that can deliver on both.
Find out which vendors are loved and which are hated.
Our unique Emotional Footprint measures high-level user sentiment towards the client-vendor relationship and product effectiveness. While purchasing decisions shouldn’t be based on emotions, it’s important to know what you’re getting into.
Monitor customer retention.
The software marketplace is massive with endless alternatives. By monitoring the user flow between competitors we can show you who is staying and leaving, where they’re going, and even how they feel about their new software.
Get satisfaction data on the entire software lifecycle.
Owning and operating software is a lot more than just procurement. Our reviews cover the entirety of the software lifecycle giving you insight into every step, so you can be more prepared for negotiations, ensure a smooth integration, know what to expect from support, and get ready for renewal season.
Access all the data.
Our reports provide you and your team with every bit of detailed data on the software you’re considering, summarized and displayed all in one place so you can do your research faster.
Understand it easily.
Cutting-edge data visualization helps you understand and digest large amounts of data at a glance, and helps you make a convincing case to stakeholders.Browse Reports Learn More About Reports
Verified reviews from real users. We checked.
Data quality is paramount. That’s why we bend over backwards to ensure that the data we are collecting is actually from experienced users, so you can trust it and make decisions with confidence.
- Reviewers are verified through LinkedIn to ensure they are real professionals with the software experience they claim.
- Every review is thoroughly checked for authenticity through a robust QA process.
- Dynamic reviews adapt according to the reviewer's role and experience, avoiding inaccurate guesses.