eCommerce software provides a platform for organizations to sell online, making it possible to manage inventory, add or remove products, manage shipping and all other operations required to manage a website and fulfill online orders.

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Latest Research

Virtru DLP Ascends the FedRAMP
March 27, 2019

On March 6, 2019 Virtru, a data loss prevention (DLP) vendor specializing in encryption, was awarded Federal Risk and Authorization Management (FedRAMP) approval – the barrier to entry for use by governmental organizations.

Author: Logan Rohde (Info-Tech)

BitSight Announces New Cyber Risk Score Benchmarking Service
March 04, 2019

BitSight, one of the leaders in cyber risk rating, has announced a new product to allow organizations to benchmark against their peers. Dubbed “Peer Analytics,” this service will interest companies where benchmarking is a compliance obligation.

Author: Kevin Peuhkurinen (Info-Tech) Sets Sights on $60 Billion in Revenue
January 29, 2018 has laid its chips on the table with a plan to grow annual revenues from the current run rate of $10 billion a year to a whopping $60 billion a year by 2034. This note explores how Salesforce plans to achieve this ambitious goal and what it means for current and prospective customers.

Author: Scott Bickley (Info-Tech)

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eCommerce Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

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Oracle Commerce Cloud

Oracle Commerce Cloud is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.


Composite Score


CX Score


Emotional Footprint


Likeliness to Recommend