Adobe Commerce Logo
Adobe Commerce Logo
Adobe Systems

Adobe Commerce

8.2 /10
Category
Adobe Commerce
8.2 /10

What is Adobe Commerce?

Build multi-channel commerce experiences for B2B and B2C customers on a single platform. From catalog to payment to fulfillment, our future-proof technology gives you a commerce platform that’s endlessly flexible, extensible, and scalable.

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Awards & Recognition

Adobe Commerce won the following awards in the B2B eCommerce category

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Adobe Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Commerce.

81 Likeliness to Recommend

1
Since last award

94 Plan to Renew

71 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Commerce?

4% Negative
9% Neutral
87% Positive

Pros

  • Respectful
  • Helps Innovate
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 77

Multi-Language Support

88

Multi-Storefront

85

ERP Integration

82

Order Management

79

Payment Processing

79

Content Management

79

Guided Selling

78

Shopping Cart Management

78

Catalog Management

76

Reporting and Analytics

76

Integrated Search

76

Vendor Capability Ratings

Average 75

Quality of Features

79

Breadth of Features

78

Ease of Data Integration

77

Usability and Intuitiveness

76

Business Value Created

76

Product Strategy and Rate of Improvement

75

Ease of IT Administration

75

Ease of Implementation

74

Vendor Support

74

Availability and Quality of Training

73

Ease of Customization

73

Adobe Commerce Reviews

Alex L.

  • Role: Operations
  • Industry: Transportation
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Apr 2024

"Easy to use, but a bit pricey."

Likeliness to Recommend

6 /10

What differentiates Adobe Commerce from other similar products?

Not a whole lot

What is your favorite aspect of this product?

Not a whole lot

What do you dislike most about this product?

It gets the job done, it could just be so much better

Pros

  • Includes Product Enhancements
  • Reliable
  • Performance Enhancing
  • Caring

Cons

  • Less Effective Service
  • Less Inspiring

Vinícius S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic product, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Adobe Commerce from other similar products?

Advanced customization options, seamless integration with Adobe Experience Cloud, and a powerful ecosystem of extensions for scalable e-commerce solutions.

What is your favorite aspect of this product?

The versatility and scalability of Adobe Commerce, empowering businesses to create unique and immersive online shopping experiences.

What do you dislike most about this product?

While Adobe Commerce offers a robust set of features, the complexity of setup and customization can be challenging for some users.

What recommendations would you give to someone considering this product?

Prioritize thorough training and familiarization with the platform to maximize its potential. Additionally, leverage the extensive support resources and community forums for assistance and best practices.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Vitthal S.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Adobe Commerce from other similar products?

User friendly, interface and cost effective

What is your favorite aspect of this product?

Cost effective

What do you dislike most about this product?

Not such thing

What recommendations would you give to someone considering this product?

Recommended 100%

Pros

  • Trustworthy
  • Efficient Service
  • Saves Time
  • Respectful

Cons

  • Less Productive

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