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Business Process Management

A BPM system helps to design, model, formalize, document, automate and make business process execution more efficiently. It allows companies to manage entire business process life cycles, model scenarios and discover opportunities.

Data Quadrant report cover

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations
Emotional Footprint report cover

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Next Award: January 2021

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Business Process Management Data Quadrant Awards

Write a review to help crown the next winner in Business Process Management, then follow us on LinkedIn to get notified about the results. For every approved review you will receive some compensation for your time and effort.

Latest Award: July 2020

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See the most recent winners of our SoftwareReviews Emotional Footprint Awards. View our Champions and compare top vendors using our free downloadable reports.

Latest Research

5
Aug

Author: Scott Bickley (Info-Tech)

IBM is changing the terms of its ubiquitous Passport Advantage agreement to remove entitled discounts on over 5,000 on-premises software products, resulting in an immediate price increase for IBM Software & Support (S&S) across its vast customer landscape.

Business Process Management Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Data Quadrant Report report

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Report report
Badge Winner

Epiance

Epiance

Epiance is the leading provider of enterprise software that helps companies manage their IT driven business process transformations successfully. Our products deliver a combination of process automation, knowledge transfer, performance support and process improvement capabilities that reduce costs, increase productivity and improve business performance.

8.9

Composite Score

9.3

CX Score

+98

Emotional Footprint

90%

Likeliness to Recommend

10

Reviews

Badge Winner

K2

K2 BPM Software

K2’s low-code process automation platform enables enterprises to speed time-to-market and simplify the creation of modern process applications, automate workflows and transform their businesses.

8.6

Composite Score

8.9

CX Score

+93

Emotional Footprint

89%

Likeliness to Recommend

16

Reviews

Badge Winner

Agiloft

Agiloft BPM

Increase organizational agility, optimize efficiency, and improve performance with Agile BPM that dynamically adapts to evolving business needs. Administrators can make deep configuration changes using only a browser, so there's no need to bring in programmers every time your process changes.

8.2

Composite Score

8.5

CX Score

+85

Emotional Footprint

86%

Likeliness to Recommend

10

Reviews

IBM

IBM Business Process Manager

IBM® Business Process Manager is a full-featured, consumable business process management (BPM) platform designed for faster time to deployment. It includes tooling and run time for process design, execution, monitoring and optimization of business processes.

8.1

Composite Score

8.1

CX Score

+81

Emotional Footprint

82%

Likeliness to Recommend

11

Reviews

Badge Winner

Nintex

Nintex Promapp

Promapp is cloud based process management software for creating and storing business processes online. It's easy to use, and being a fully web based tool, process changes are performed and approved online, in the cloud. With Promapp, your business teams can turn complex process maps, Visio charts and lengthy procedure documents into clean, simple process maps that everyone can follow.

8.0

Composite Score

8.3

CX Score

+82

Emotional Footprint

83%

Likeliness to Recommend

12

Reviews

Badge Winner

kintone

Kintone

Kintone is a teamwork platform with a visual application builder that empowers individuals, teams, and organizations to effectively manage their data and workflow for better collaboration. Kintone enables and inspires anyone to rapidly build and deploy sophisticated custom database applications within a powerful collaboration environment that offers automated workflow and granular permission controls — all with no coding necessary. More than 15,000 companies have built, deployed and use over 750,000 applications on Kintone. Kintone is provided by Cybozu Inc., a Tokyo-based public company founded in 1997.

7.9

Composite Score

8.2

CX Score

+85

Emotional Footprint

74%

Likeliness to Recommend

20

Reviews

Open Text Corporation

OpenText AppWorks Platform (formerly OpenText Process Suite)

OpenText Business Process Management (BPM) Suite enables businesses to rapidly understand and automate even the most complex processes with software tools that allow strategic CIOs to work with lines of business to identify new opportunities to drive their agenda of growth and innovation.

7.8

Composite Score

7.6

CX Score

+77

Emotional Footprint

79%

Likeliness to Recommend

11

Reviews

Badge Winner

Microsoft

Microsoft BizTalk Integration Platform

Customers trust Microsoft BizTalk to integrate disparate applications and heterogeneous data to deliver solutions such as payment processing, supply chain management, business-to-business EDI, real-time decision making, and reporting.

7.8

Composite Score

8.2

CX Score

+85

Emotional Footprint

77%

Likeliness to Recommend

67

Reviews

Oracle

Oracle Business Process Management Suite 12c

Oracle Business Process Management Suite 12c is the most complete and business user-friendly BPM solution available. It delivers real-time results via Business Activity Monitoring, supports design and implementation of all process types and case management flows, and delivers a rapid ROI while enhancing your operational effectiveness.

7.6

Composite Score

7.7

CX Score

+75

Emotional Footprint

80%

Likeliness to Recommend

82

Reviews

Nintex

Nintex Workflow Automation

Manage, automate, and optimize your processes with the Nintex Platform to quickly and intelligently transform your business.

7.6

Composite Score

7.9

CX Score

+83

Emotional Footprint

71%

Likeliness to Recommend

25

Reviews

Bizagi

Bizagi BPM Suite

From design and modeling to automation and deployment, Bizagi BPM Software supports the complete BPM lifecycle to make continuous improvement a reality.

7.4

Composite Score

7.5

CX Score

+77

Emotional Footprint

69%

Likeliness to Recommend

15

Reviews

Kissflow Inc.

KissFlow BPM

KiSSFLOW is one of the most simplest of BPM Tools available to you, the intuitive 5-step workflow wizard makes designing every workflow process a joy, making it the mot preferred amongst top bpm softwares. The ability to integrate KiSSFLOW with numerous solutions used at work makes KiSSFLOW the ideal cloud bpm software at organisations looking to integrate and automated their workflows.

7.4

Composite Score

7.5

CX Score

+76

Emotional Footprint

66%

Likeliness to Recommend

35

Reviews

SAP

SAP Business Workflow

Reduce the cost of process development and deployment – and connect heterogeneous systems within and beyond your enterprise. Our business process management (BPM) and integration solutions can help your business and IT professionals efficiently model, implement, integrate, and monitor your processes.

7.4

Composite Score

7.5

CX Score

+69

Emotional Footprint

77%

Likeliness to Recommend

78

Reviews

Creatio

Creatio Studio

Automate any internal processes – from document approval to collaboration on complex projects involving multiple teams. Creatio provides a complete set of tools to effectively manage business processes, including process modelling, execution, monitoring and analysis. Take advantage of industry best practices to ensure the maximum efficiency of business processes management at your organization.

7.4

Composite Score

7.7

CX Score

+80

Emotional Footprint

66%

Likeliness to Recommend

22

Reviews

Filemaker

FileMaker Platform

The FileMaker Platform is simply powerful software for creating custom apps that work seamlessly across iPad, iPhone, Windows, Mac and the web.

7.2

Composite Score

7.4

CX Score

+70

Emotional Footprint

71%

Likeliness to Recommend

18

Reviews

Pegasystems

Pega BPM

Improve efficiency, visibility, and agility of critical business processes. Build flexible and easy-to-use business solutions that help your business innovate and differentiate in a fast-changing market. Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change® technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

7.1

Composite Score

7.3

CX Score

+76

Emotional Footprint

69%

Likeliness to Recommend

14

Reviews

Ninox

Ninox

The Ninox Private Cloud environment serves all companies with special requirements regarding their IT-Infrastructure.

7.1

Composite Score

7.7

CX Score

+80

Emotional Footprint

61%

Likeliness to Recommend

10

Reviews

Adeptia

Adeptia BPM

Adeptia Business Process Management offers the functionality needed for a complete Business Process Lifecycle: MODEL, AUTOMATE, and MONITOR.

9.2

Composite Score

9.4

CX Score

+98

Emotional Footprint

94%

Likeliness to Recommend

7

Reviews

Epicor Software

Epicor BPM (SOA & Service Connect)

Epicor's SOA solutions, in conjunction with 'Epicor Service Connect' support continuous process improvement initiatives to keep your business innovative, and efficient, and provide the agility necessary to respond to changing requirements quickly and easily.

8.9

Composite Score

8.9

CX Score

+91

Emotional Footprint

93%

Likeliness to Recommend

9

Reviews

Alfresco

Alfresco Process Services

Alfresco Activiti is an enterprise Business Process Management (BPM) platform targeted at business people and developers. At its core is a high performance process engine that allows organizations to manage a wide range of critical business processes. The platform integrates with a wide range of ECM systems, including Alfresco One.

8.7

Composite Score

8.9

CX Score

+97

Emotional Footprint

80%

Likeliness to Recommend

5

Reviews

Airtable

Airtable

Spreadsheet, meet database.

8.2

Composite Score

8.1

CX Score

+81

Emotional Footprint

90%

Likeliness to Recommend

8

Reviews

Ultimus Inc

Ultimus BPM Suite

The Ultimus Adaptive Business Process Management (BPM) Suite is a seamlessly integrated Business Process Management Software solution to manage the complete lifecycle of key business processes. With its human centric approach, the Ultimus BPM Suite empowers people in an organization to drive process automation and continuous improvement.

7.3

Composite Score

7.1

CX Score

+66

Emotional Footprint

80%

Likeliness to Recommend

8

Reviews

BP Logix Inc

BP Logix Process Director

Process Director is an advanced business process management (BPM) solution offering sophisticated workflow automation, smart forms, and reusable business rules without programming. Fully web-based, mobile-capable, and browser agnostic, Process Director's intuitive point-and-click interface enables business or IT users to easily create complex, robust processes.

--

Composite Score

4.7

CX Score

+21

Emotional Footprint

78%

Likeliness to Recommend

2

Reviews

Intellect

Intellect BPM Platform

Intellect is an award-winning leader in the Business Process Management (BPM) software industry, and offers the industry's most intuitive solution for connecting apps, people and processes. As an agile development environment, the Intellect 8 BPM Platform enables users to create Smart Enterprise Apps with forms, data, workflow, customizable reports, and the ability to integrate to legacy enterprise applications.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Software AG

Software AG webMethods BPM

Software AG's webMethods BPM Platform is a unified offering designed to create business applications that are based on orchestrated, managed and monitored end-to-end business processes or workflows. The offering improves process speed, visibility, consistency and agility while reducing costs and driving standardization—all critical components of effective business operations.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

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All Research

Latest Research

5
Aug

Author: Scott Bickley (Info-Tech)

IBM is changing the terms of its ubiquitous Passport Advantage agreement to remove entitled discounts on over 5,000 on-premises software products, resulting in an immediate price increase for IBM Software & Support (S&S) across its vast customer landscape.

Latest Research

25
Jun

Author: Samuel Leese (Info-Tech)

The United States Marine Corps adds Appian’s low-code automation platform to its Platform as a Service (PaaS).

Latest Research

3
Feb

Author: Steven Jeffery (Info-Tech)

Can a vendor management initiative influence organizational performance? The concise answer to this question is yes. However, this influence doesn’t occur overnight.

Latest Research

2
Dec

Author: Samuel Leese (Info-Tech)

Bonitasoft, an open-source business process management (BPM) vendor, is now offering implementation of its low-code automation software via the cloud.

Latest Research

26
Nov

Author: Samuel Leese (Info-Tech)

WISE Employment, an Australian nonprofit work placement organization, has selected Nintex Promapp BPM as the tool to replace SharePoint for business process management (BPM).

Latest Research

19
Nov

Author: Samuel Leese (Info-Tech)

Appian, a major business process management (BPM) vendor, released its financial statement for the second quarter of 2019. The vendor posted a net $6.6 million loss on the quarter. Despite the lack of profitability, there is a strong outlook for the future of the company and its BPM applications.

Latest Research

21
Oct

Author: Samuel Leese (Info-Tech)

Agiloft has developed an integration with major electronic healthcare record vendor Epic Systems. The University of Miami Health System (UHealth) is the first institution to capitalize on Agiloft’s process orchestration coupled with Epic’s healthcare management capabilities.

Latest Research

22
Aug

Author: Samuel Leese (Info-Tech)

Camunda, a business process management (BPM) tool vendor releases Zeebe, a workflow engine that enables automation across cloud services.

Latest Research

22
Jul

Author: Samuel Leese (Info-Tech)

K2 Software, a major player in the business process management (BPM) space, has partnered with Dropbox, a trailblazer in cloud storage and collaboration solutions. The partnership aims to streamline how business groups using different systems manage information together.

Latest Research

6
Jun

Author: Samuel Leese (Info-Tech)

Appian, a major player in the business process management (BPM) space, has established a partnership with Twilio, a provider of cloud-based communications technology. The partnership specifically revolves around the integration of Twilio’s communications platform into Appian’s Intelligent Contact Center (ICC) solution.