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Agiloft

Agiloft Platform

Composite Score

8.7 /10

CX Score

8.9 /10

31 Reviews Write a Review

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What is Agiloft Platform?

Improve efficiency, performance, and communication across your organization. Agiloft provides a fully configurable and versatile framework to automate and manage even the most complex task flows and custom business processes.

Company Details

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Awards & Recognition

Agiloft Platform won the following awards in the Business Process Management category

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2026 Data Quadrant Champion

Latest Award, 2026

4 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2026

Service Experience
Conflict Resolution

2025

0 Top Rated Capabilities

5 Top Rated Features

2025

Service Experience
Conflict Resolution

2024

0 Top Rated Capabilities

4 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Agiloft Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agiloft Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agiloft Platform?

1% Negative

7% Neutral

92% Positive

Pros

Helps Innovate
Trustworthy
Effective Service
Saves Time

Feature Ratings

Average 87

BPM Workflow and Approvals

Process Management

Business Rules Management

Collaboration

Process Modelling and Design

Form and Report Building

Analytics and Reporting

Process Simulation and Execution

Process Monitoring and Optimization

Knowledge and Document Management

Deployment

Vendor Capability Ratings

Average 83

Ease of Implementation

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Ease of IT Administration

Vendor Support

Also Featured in...

Contract Lifecycle Management

Score 7.9

View Agiloft Platform in this category (opens in a new tab)

Agiloft Platform Reviews

Svara P.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2026

Strong capabilities , steep learning curve

Likeliness to Recommend

10 /10

What differentiates Agiloft Platform from other similar products?

Agiloft platform stands out in how it blends no code flexibility, data Centric architecture and embedded AI

What is your favorite aspect of this product?

My favorite aspect of agiloft platform is it's Embedded AI with practical use cases

What do you dislike most about this product?

As a senior business analyst what I most dislike about this product is it's steep learning curve

What recommendations would you give to someone considering this product?

Before considering this product analyze your operational needs first

Pros

Helps Innovate
Reliable
Unique Features
Efficient Service

Kelsey M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2026

. Click Paths and Calm Ops

Likeliness to Recommend

9 /10

What differentiates Agiloft Platform from other similar products?

Rolling out new tools across ops is usually where momentum goes to die. Agiloft DAP helped us avoid that. We brought it in when we expanded our internal service management tooling and onboarding fatigue was creeping in. Instead of long Loom videos or outdated Confluence pages, we embedded guidance directly into the live apps our team already used.

What is your favorite aspect of this product?

What keeps me coming back to it is how precisely it reacts to user behaviour. The rules around who sees what and when are sharp. We used it heavily during a workflow redesign for our change management process. Junior analysts got guardrails. Senior ops leads saw lightweight nudges instead of hand holding

What do you dislike most about this product?

There are moments where you wish the analytics were less rigid. Some reports take more effort than they should to slice by role or department.

What recommendations would you give to someone considering this product?

From an operations perspective, it paid off by reducing friction rather than adding another tool to manage. Faster onboarding. Fewer process errors. Less noise for senior staff. I usually recommend it to peers who already know their processes are solid but struggle with adoption and consistency

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Sanket B.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Agiloft-Tailored Growth for Your Evolving Business

Likeliness to Recommend

9 /10

What differentiates Agiloft Platform from other similar products?

Agiloft makes work easier by doing repetitive tasks automatically. This means fewer mistakes, faster work, and an overall smoother way of getting things done.

What is your favorite aspect of this product?

Agiloft is like a one-stop solution for managing all your work smoothly. It has a bunch of useful features that can handle many different types of tasks in your business.

What do you dislike most about this product?

Getting help with Agiloft might cost extra, depending on how much support a business needs.

What recommendations would you give to someone considering this product?

Check out what other companies are saying about Agiloft. Look for reviews from people who've actually used it. See what they like and don't like.

Pros

Efficient Service
Inspires Innovation
Respectful
Client Friendly Policies

Agiloft Platform

What is Agiloft Platform?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2023 Emotional Footprint Champion

Agiloft Platform Ratings

86 Likeliness to Recommend

1 Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Agiloft Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Deployment Includes ability to execute business processes, automated or not, through the tool whether that it is on the user's machine, cloud, or other virtual environment

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Contract Lifecycle Management

Agiloft Platform Reviews

Svara P.

Strong capabilities , steep learning curve

Likeliness to Recommend

Pros

Kelsey M.

. Click Paths and Calm Ops

Likeliness to Recommend

Pros

Sanket B.

Agiloft-Tailored Growth for Your Evolving Business

Likeliness to Recommend

Pros

Most Popular Agiloft Platform Comparisons

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Feature Ratings

BPM Workflow and Approvals

Process Management

Business Rules Management

Collaboration

Process Modelling and Design

Form and Report Building

Analytics and Reporting

Process Simulation and Execution

Process Monitoring and Optimization

Knowledge and Document Management

Deployment

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Ease of IT Administration

Vendor Support