Business Instant Messaging - Enterprise (IM) Software

Business Instant Messaging - Enterprise

What is Business Instant Messaging - Enterprise Software?

Business Instant Messaging software allows organizations to collaborate, communicate, and share information privately and securely through virtual environments. Business Instant Messaging software combines many different solutions such as messaging, video chatting, file sharing, appointment booking, and web conferencing. Properly deployed, these tools can help boost employee productivity and engagement by providing a shared platform to manage projects, coordinate communication, and seamlessly share and work on documents. When selecting a Business Instant Messaging platform, it is important to understand your business objectives for the software, and how it will support business processes and workflow.

Common Features

  • Search
  • File Sharing Collaboration
  • Instant Messaging
  • Notifications
  • Document Collaboration
  • Cross Platform Support
  • Integration With Productivity Tools
  • Granular Access Management
  • Task Management
  • Voice and Video Collaboration
  • Screen Sharing

Top Business Instant Messaging - Enterprise (IM) Software

2024 Data Quadrant Awards

2024 Emotional Footprint Awards

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Data Quadrant Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards highlight software products that excel in terms of features, vendor capabilities, and customer relationships, earning them the highest overall rankings.

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

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Products: 8
Next Award: Jul 2024

Top Business Instant Messaging - Enterprise Software 2024

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Composite Score
9.0 /10
CX Score
9.2 /10

Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.

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Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Fair
Badge Winner
Badge Winner
Composite Score
8.9 /10
CX Score
9.2 /10

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.

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Pros

  • Fair
  • Reliable
  • Enables Productivity
  • Trustworthy
Badge Winner
Cisco Systems

Webex Messaging

Composite Score
8.8 /10
CX Score
9.1 /10

Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.

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Pros

  • Respectful
  • Helps Innovate
  • Performance Enhancing
  • Reliable
Badge Winner
Microsoft Corporation

Microsoft Teams

Composite Score
8.7 /10
CX Score
8.9 /10

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing
Composite Score
8.7 /10
CX Score
8.8 /10

From direct messages to group conversations, Google Chat helps teams and businesses collaborate fluidly and efficiently from anywhere. Securely connect with anyone you work with, and take group work to the next level with shared chat, files and tasks.

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Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Respectful
Badge Winner
Composite Score
8.6 /10
CX Score
9.0 /10

Workplace is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

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Pros

  • Respectful
  • Efficient Service
  • Helps Innovate
  • Friendly Negotiation
Badge Winner
OpenText Corporation

OpenText GroupWise

Composite Score
8.5 /10
CX Score
8.8 /10

OpenText™ GroupWise gives you modern email, messaging, calendaring, contact management and scheduling for today’s mobile world. With a dynamic, flexible interface, you can easily meet your organization’s requirements.

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Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
Badge Winner
Cisco Systems

Cisco Jabber

Composite Score
8.5 /10
CX Score
8.8 /10

Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.

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Pros

  • Trustworthy
  • Transparent
  • Effective Service
  • Fair