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Workplace from Meta

Composite Score
8.7 /10
CX Score
9.0 /10
Workplace from Meta
8.7 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Awards & Recognition

Workplace from Meta won the following awards in the Business Instant Messaging - Enterprise category

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Trustworthy
  • Appreciates Incumbent Status

Feature Ratings

Average 83

Instant Messaging

87

Search

82

Notifications

82

File Sharing Collaboration

81

Granular Access Management

81

Document Collaboration

78

Integration With Productivity Tools

77

Cross Platform Support

77

Vendor Capability Ratings

Average 82

Ease of IT Administration

84

Business Value Created

84

Usability and Intuitiveness

84

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Quality of Features

83

Ease of Data Integration

83

Availability and Quality of Training

82

Ease of Customization

82

Breadth of Features

81

Vendor Support

77

Workplace from Meta Reviews

SUMIT B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Features, Comparisons, and Future Considerations

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace integrates with tools like Google Drive, Dropbox, OneDrive, Jira, Salesforce, and Zoom, allowing organizations to leverage their existing workflows.

What is your favorite aspect of this product?

Workplace includes chat features for one-on-one or group conversations, enabling quick communication among team members.

What do you dislike most about this product?

Meta announced the discontinuation of Workplace, with the platform set to shut down in phases over the next two years.

What recommendations would you give to someone considering this product?

Given the upcoming discontinuation of Workplace, organizations should consider exploring alternative collaboration platforms that offer similar features and align with their long-term communication and productivity needs.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time

MOHAMMED THARIK K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Good to connect with people

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Workplace meta helps to connect peers with my official circles

What is your favorite aspect of this product?

Familiar Interface

What do you dislike most about this product?

Overlap with Existing Tools

What recommendations would you give to someone considering this product?

Evaluate Compatibility with Your Organization’s Needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Arthur V.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

it great for fostering company culture and connecting employees, but criticize its lack of advanced project management capabilities and potential for distractions

What is your favorite aspect of this product?

Workplace from Meta generally praise its user-friendly, Facebook-like interface, strong communication features like groups and live video,

What recommendations would you give to someone considering this product?

Intuitive interface similar to Facebook, making it easy to adopt for most users. Effective for quick communication through groups and chat features

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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