Workplace from Meta
8.8 /10

What is Workplace from Meta?

Workplace is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Awards & Recognition

Workplace from Meta won the following awards in the Business Instant Messaging - Enterprise category

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Respectful
  • Efficient Service
  • Client's Interest First

Feature Ratings

Average 81

Instant Messaging

87

Search

84

File Sharing Collaboration

83

Notifications

83

Granular Access Management

80

Cross Platform Support

78

Document Collaboration

78

Integration With Productivity Tools

77

Vendor Capability Ratings

Average 83

Ease of IT Administration

99

Quality of Features

99

Ease of Customization

98

Availability and Quality of Training

96

Ease of Data Integration

95

Ease of Implementation

95

Breadth of Features

93

Usability and Intuitiveness

92

Vendor Support

92

Product Strategy and Rate of Improvement

90

Business Value Created

88

Workplace from Meta Reviews

Anushree Arun S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Decent product!

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Meta Technology and Service

What is your favorite aspect of this product?

New Productive Features

What do you dislike most about this product?

Lack of usability

What recommendations would you give to someone considering this product?

Consider other products in the market, as well, before making a decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sean S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Driving Better Decisions Through Workplace

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace empowers organizations through features such as structured groups/teams that provide a home base for departments and projects, and intuitive chat that allows for quick conversations or direct messaging. The organization centralizes documentation through posts and wikis for knowledge sharing. Efficient remote meetings, training, and updates are possible through live video. Analytics identify engagement levels across the organization.

What is your favorite aspect of this product?

Workplace has enabled breaking down silos and aligning more tightly with business teams on data initiatives. Data governance policies can be shared, feature requests collected, updates broadcasted, and timely discussions held. Transparency and engagement are greatly enhanced by using Workplace in addition to email. This proactive approach allows for meeting needs rather than reacting after decisions have been made.

What do you dislike most about this product?

The main challenges with Workplace are related to change management rather than technical capability. Driving adoption across an organization can be difficult, so stakeholder buy-in, training, and internal promotion are crucial. To ensure constructive engagement, establish governance protocols upfront.

What recommendations would you give to someone considering this product?

Workplace provides a vehicle to influence decision-making through better collaboration with business leaders. It brings order to cross-department coordination to drive alignment. Despite onboarding hurdles, the tool fuels the inclusive culture that progressives need.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lucia D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

My Workplace from Meta experience

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

It integrates features like groups, live video, and file sharing within a familiar Facebook-style interface

What is your favorite aspect of this product?

It provides insights into collaboration patterns, helping teams identify bottlenecks and areas for improvement

What do you dislike most about this product?

While Workplace provides extensive notification options, managing them can be hard

What recommendations would you give to someone considering this product?

A great software. I feels like Facebook, but for work, I highly recommend it

Pros

  • Helps Innovate
  • Enables Productivity
  • Fair
  • Transparent

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