Microsoft Teams
8.6 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

Filter By

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
8% Neutral
89% Positive

Pros

  • Enables Productivity
  • Respectful
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 83

Instant Messaging

90

File Sharing Collaboration

85

Notifications

85

Document Collaboration

83

Granular Access Management

81

Integration With Productivity Tools

81

Cross Platform Support

80

Search

78

Vendor Capability Ratings

Average 80

Ease of IT Administration

91

Business Value Created

88

Quality of Features

88

Ease of Implementation

87

Breadth of Features

86

Ease of Customization

86

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Vendor Support

81

Microsoft Teams Reviews

Andru B.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Excellent product, highly recommend

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

I would not say that Microsoft teams differentiates itself much from other similar products. Like most team collaboration softwares on the market, it offers a multitude of features for helping a business collaborate with its employees in an efficient manner.

What is your favorite aspect of this product?

My favorite aspect of this product is the fact that I can operate multiple chats at the same time without any latency issues.

What do you dislike most about this product?

Microsoft teams is a very user friendly program that does not really require any additional features. At best, I would recommend expanding on the number of applications/programs that can be integrated into Microsoft teams as it is currently a limited number of programs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Adam M.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Great for team collaboration and virtual meetings

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Ease of use

What is your favorite aspect of this product?

The instant message feature

What do you dislike most about this product?

Lack of user privacy features (disabled by company)

What recommendations would you give to someone considering this product?

Best for use for virtual conferencing and instant messaging

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Anant C.

  • Role: Human Resources
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use platform that connect you to the world

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

A person who use any Microsoft Teams feel safe in term of data security and their personal information as compare to any other tool

What is your favorite aspect of this product?

I feel the easiness in using this product is my favorite aspect, there are clear instruction mention in front of new user, how to use this platform.

What do you dislike most about this product?

I like this product in many aspect but the product pricing is quite high in term of monetary value so they have to think in reducing the cost.

What recommendations would you give to someone considering this product?

They did not to worry about security and customization and the service provided by this product.

Pros

  • Reliable
  • Includes Product Enhancements
  • Security Protects
  • Helps Innovate

Most Popular Microsoft Teams Comparisons