What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Performance Enhancing
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web & Desktop Conferencing
Communications
Mobility
Secure Access
Presence IM
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Quality of Features
Breadth of Features
Ease of Customization
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Outstanding modern tools with superb integration
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Nishant J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Great Instant Communication Product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft teams serves the purpose of Instant Messaging, while provided other benefits like team collaborations, file sharing, multi user support, video/audio conferencing. It makes one amalgamated product with integrates well with other Microsoft suit products and hence enchaining employees productivity.
What is your favorite aspect of this product?
Team collaboration, Document manager, Sharepoint are very good when it comes to any product development and delivery. ,
What do you dislike most about this product?
At times new versions have been Slow, and users have experienced Logout issues frequently.
What recommendations would you give to someone considering this product?
No brainer, when it comes to Instant Messaging product which is well integrated with Office365 and other Microsoft Products
Pros
- Altruistic
- Helps Innovate
- Reliable
- Trustworthy
Vishal R.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2024
excellent product - one store for all your problem
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
it is lot more advanced than its competitors.
What is your favorite aspect of this product?
Instant messaging
What do you dislike most about this product?
Nothing as such.. would love to see more colours in it
What recommendations would you give to someone considering this product?
Go for it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing