Unified Communications as a Service (UCaaS) Platforms

About

Unified Communications as a Service (UCaaS) software delivers communication services on a single unified platform over the cloud. Software features include email, video conferencing, chat/instant messaging, collaboration, and file sharing. Sometimes referred to as Unified Communications (UC) or Unified Communications & Collaboration (UC&C).

Common Features

  • Presence IM
  • Web & Desktop Conferencing
  • Mobility
  • Third-Party Integration
  • Secure Access
  • Analytics Reporting
  • Session Border Controller
  • Call Management
  • Continuous UCC
  • Speech Access and Personal Assistant
  • Centralized Management Portal
  • Communications
  • Audio Transcription

Top Unified Communications as a Service (UCaaS) Platforms Software

2024 Data Quadrant Awards

2023 Emotional Footprint Awards

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Data Quadrant Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. The Data Quadrant Awards highlight software products that excel in terms of features, vendor capabilities, and customer relationships, earning them the highest overall rankings.

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

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Next Award: January 2025