What is Webex Calling?
Webex Calling is a proven cloud calling solution that delivers enterprise-grade calling enabling you to replace your PBX network with a globally trusted cloud solution. It easily extends to a complete collaboration experience, that includes market leading calling, meetings, messaging, contact center and integrated devices when you’re at the office, at home, or anywhere between.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
95 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Calling?
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Audio Transcription
Centralized Management Portal
Communications
Secure Access
Call Management
Presence IM
Mobility
Web & Desktop Conferencing
Session Border Controller
Analytics Reporting
Speech Access and Personal Assistant
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Breadth of Features
Business Value Created
Ease of Customization
Availability and Quality of Training
Webex Calling Reviews
Adeetya U.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Anytime, anywhere communications.
Likeliness to Recommend
What is your favorite aspect of this product?
Platform and Place Independence
What do you dislike most about this product?
Initially felt to complex
What recommendations would you give to someone considering this product?
Please check all the requirements before buying the product.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Effective Service
Tami K.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
Ease of Communication
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
Ability to attend all calls with effective call managements
What is your favorite aspect of this product?
Data security during communication
What do you dislike most about this product?
No any to record
What recommendations would you give to someone considering this product?
The effortless calls managements
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Hedge s.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Dec 2023
Don't Cross The Year Without
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
The speed of giving instant feedbacks to our clients and collaborators.
What is your favorite aspect of this product?
Integrations effectiveness
What do you dislike most about this product?
I have no dislike at all.
What recommendations would you give to someone considering this product?
This product is more secure to share any kind of information.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing