Compare and Evaluate
Professional Services Automation
Professional Services Automation Tools (PSAs) are full suite software applications designed to assist professionals such as lawyers, accountants, engineers, and IT consultants with project management, resource management, task management and invoicing among other things.
The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.
These include:
- User Satisfaction Rankings
- Business Value Scores
- Vendor Capability Comparisons
- Product Feature Evaluations
The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.
These include:
- Strategy and Innovation
- Service Experience
- Conflict Resolution
- Product Impact
- Negotiation and Contract
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Professional Services Automation Products
Kimble
Kimble PSA
Kimble's Professional Services Automation (PSA) software helps services organizations make better decisions sooner, increasing customer satisfaction and optimizing resource utilization, profitability, and business scalability.
9.5
Composite Score
9.8
CX Score
+100
Emotional Footprint
96%
Likeliness to Recommend
3
Reviews
BigTime Software Inc
BigTime
BigTime helps accountants, architects, engineers, IT-services firms, and scientific and management consultants to budget, track and bill their most important asset: time.
9.1
Composite Score
10.0
CX Score
+100
Emotional Footprint
100%
Likeliness to Recommend
1
Reviews
Projector PSA
Projector PSA
Projector is the leading best of breed Professional Services Automation software on the market. As your consulting firm’s core operational system, our PSA solution helps your teams efficiently manage the entire delivery process. From initial planning, project management, and resource scheduling to time and expense tracking, budget management, and invoicing, Projector has consistently delivered bottom-line improvements for professional services firms across the globe.
9.1
Composite Score
9.5
CX Score
+98
Emotional Footprint
95%
Likeliness to Recommend
14
Reviews
Klient
Klient PSA
Built 100% native on Salesforce, Klient PSA is designed with customers at the core, providing a way for project teams to work hand in hand with customers from sales through service delivery.
8.8
Composite Score
--
CX Score
+100
Emotional Footprint
78%
Likeliness to Recommend
1
Reviews
Mavenlink
Mavenlink
Mavenlink gives your team a cloud-based solution for managing the entire project delivery lifecycle. Complete projects, track time, plan resources, and monitor financial performance - all in a single, user-friendly application. Know the performance of every project, profitability of every client, and utilization of every resource - so you can replicate what works.
8.6
Composite Score
9.7
CX Score
+100
Emotional Footprint
91%
Likeliness to Recommend
5
Reviews
Avaza Limited
Avaza
top juggling multiple apps, subscriptions & spreadsheets. Avaza is the seamless, productive platform teams use to collaborate on projects, schedule resources, track time, manage expenses & invoice customers.
8.1
Composite Score
9.4
CX Score
+96
Emotional Footprint
68%
Likeliness to Recommend
10
Reviews
Scoro
Scoro
Scoro is an all in one business management tool offering end to end management of your clients projects from sales quoting and pipeline, projects planning and finance, task and calendar management that offer real time insight of all aspects of your business with customisable dashboards for KPI and daily management.
7.8
Composite Score
8.8
CX Score
+99
Emotional Footprint
88%
Likeliness to Recommend
3
Reviews
Unit4
Unit4 PSA Suite
Our professional services software solutions focus on People Experience to help free your professionals to do more of what matters: attracting, supporting and retaining clients.
7.7
Composite Score
8.6
CX Score
+100
Emotional Footprint
67%
Likeliness to Recommend
1
Reviews
CrossConcept
CrossConcept Continuum
Manage Projects, Resources, Time, Financials & CRM In One Integrated Solution!
7.4
Composite Score
9.2
CX Score
+100
Emotional Footprint
60%
Likeliness to Recommend
2
Reviews
Datto, Inc.
AutoTask PSA
A Complete IT Business Management Platform, Designed to Drive Success for MSPs
6.4
Composite Score
--
CX Score
+100
Emotional Footprint
44%
Likeliness to Recommend
1
Reviews
Harmony
HarmonyPSA
At its heart, Harmony is designed as an intelligent contract system. Built around the specific contract terms each interaction touches. The result? A professional services automation solution that understands the revenue and costs associated with each and every action. This means your business runs more smoothly - and analysis of your business performance is automatic and always available. In real-time.
5.9
Composite Score
--
CX Score
+50
Emotional Footprint
56%
Likeliness to Recommend
1
Reviews
Clarizen
Clarizen
Clarizen cloud based project management solutions help you and your colleagues work more efficiently, effectively, and with better results. Plus, it's so easy to use you can all get up and running in no time at all. Only Clarizen's project management solutions merge the power of the cloud with social communications to provide real-time updates, insights and collaboration around the work of all team members involved in a project.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
Wrike
Wrike
Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
Forecast
Forecast: Resource & Project Management Platform
Forecast delivers business level automation & transparency for agencies. Our AI engine produces precise estimations to optimize your project workflow. Only Forecast’s interconnected features make creating and scheduling your next project more manageable.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
Accelo
Accelo Projects
Accelo goes beyond simple planning and collaboration; it manages your projects against budgets, scheduled & resources in real time. It gives you a powerful platform to respond to change without creating mountains of work or admitting defeat to chaos.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
ConnectWise
ConnectWise Project Management
Best practices in project management require two essential elements: collaboration and coordination. ConnectWise gives you both, ensuring a smooth-running project from beginning to end. Whatever you can imagine from a project management tool, you can do with ConnectWise and its integrated project management capabilities and system-generated templates.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
Upland Software, Inc.
Upland PSA
Upland PSA transforms the way services organizations deliver projects from the first interaction with their customers to ongoing customer success. With robust timesheet and expense capture, project and workforce management, customer billing and project financials, Upland PSA gives you more with proposal automation, knowledge management, and customer sentiment, helping you put the spotlight on the customer to deliver better customer outcomes, starting from Day 1.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
Unanet Technologies Inc
Unanet PSA
Unanet provides a complete Professional Services Automation software (PSA) solution with Resource Requesting & Management, Project Management, Project Accounting, Invoicing and Revenue Recognition, Timesheet Management, Expense Management, Teamwork Collaboration, Analytics and Financials capabilities in one business management software solution. This integrated set of capabilities delivers real-time performance management of your projects, people and financials in one system.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
Atera
Atera
From remote IT monitoring & management to powerful ticketing and customer satisfaction surveying, Atera brings your entire IT business together. Less hassle, more control, and an MSP strategy that actually works.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
BlueFolder
BlueFolder
BlueFolder's Psa Software eliminates tedious tasks and simplifies maintenance management with robust work order tracking, asset/equipment management, centralized communication tools, QuickBooks integrations and more!
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
Changepoint
Changepoint Services Automation
Changepoint's SA software provides real-time visibility into financials, resources, and engagements for increased productivity and greater profitability.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
Conrep
Conrep - Professional Services Enterprise
Professional Services Enterprise solution is one integrated system with all the essential modules necessary for staffing & professional services firms. This package essentially includes all the modules that we offer.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
Epicflow
Epicflow
The Multi-Project Resource Scheduling Tool Stay on top of multi-project management with an overview of your projects, tasks, and resources Track resource load and predict new bottlenecks with What-If analysis Integrate with JIRA, Microsoft Project, Primavera or any other tool of your choice
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
Financial Force
FinancialForce Services Automation
Gain unprecedented visibility into your business across sales, services, and finance with the #1 Professional Services Automation software from FinancialForce. Keep projects on time, customers happy, and reports up to date–all on the leading business cloud platform from Salesforce.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
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