BigTime Logo Award Winner Product Badge
BigTime Logo Award Winner Product Badge
BigTime Software

BigTime

8.7 /10
Category
BigTime
8.7 /10

What is BigTime?

BigTime helps professional services businesses operate more effectively to better plan, manage and get paid for client work. Our award-winning Professional Services Automation (PSA) software enables better project, finance, and resource management backed by robust analytics and reporting. Thousands of professional services businesses use BigTime to deliver exceptional results for their customers, ensure teams are able to focus on the work that truly matters, and operate their businesses efficiently. See how BigTime can move your business forward. Visit bigtime.net and book a demo today.

Company Details


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Awards & Recognition

BigTime won the following awards in the Professional Services Automation category

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BigTime Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BigTime.

86 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BigTime?

4% Negative
4% Neutral
92% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Friendly Negotiation
  • Inspires Innovation

Feature Ratings

Average 87

Client Portal

92

Email Synchronization & Tracking

90

Security

89

Expense Detail Tracking

89

Knowledgebase

89

Time Management

88

Project Management

88

Billing

87

Retainer Management

86

Business Process Analysis (BPA)

86

Process Automation

86

Vendor Capability Ratings

Average 81

Quality of Features

87

Product Strategy and Rate of Improvement

86

Breadth of Features

85

Ease of Implementation

85

Ease of Data Integration

84

Business Value Created

83

Availability and Quality of Training

81

Ease of IT Administration

78

Ease of Customization

77

Usability and Intuitiveness

77

Vendor Support

75

BigTime Reviews

Tanvy A.

  • Role: Public Sector
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic user interface for improving efficiency

Likeliness to Recommend

9 /10

What differentiates BigTime from other similar products?

Big Time has a great user interface with a great value for price. I love the fact that it provides the variety of features and gives data insights in the form of dashboards and report forms that are very easy to comprehend even for a non data person

What is your favorite aspect of this product?

My favourite aspect of Big Time is its dashboard and report layout that is very informative and catchy and very easy to use even for a non data person

What do you dislike most about this product?

I dislike the customer support of Big Time because my whole purpose of using this software is to save time but customer support takes a lot of time sometimes

What recommendations would you give to someone considering this product?

I would recommend this software to anyone who is looking for creating informative dashboards easily and effectively for hectic tasks like expense tracking and managing invoices

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Generous Negotitation

Eleanora M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Satisfactory experience using BigTime.

Likeliness to Recommend

9 /10

What differentiates BigTime from other similar products?

It spares a parcel of time for the admin and bookkeeping office, we already recorded time in Quickbooks, which was all entered by hand. With BigTime, we will record our time, and with a couple of buttons, we are able send all the data from our employees' timesheets to Quickbooks for finance. It is exceptionally valuable to have the capacity to keep track of the time went through within the stages. We too collaborate with other firms on our contracts, we utilize this as a extend and asset administration device for all contracts.

What is your favorite aspect of this product?

The program is simple to use for our workers and contractors, and I like the sync possibilities with QuickBooks online. It has proven really helpful in verifying the information; moreover, the synchronization mechanism allows us to establish projects in BigTime that are not yet in the billing phase and retain them there until the project is awarded to us.

What do you dislike most about this product?

The invoice template is not as configurable as the QuickBooks templates, it takes time to comprehend what's going on in the background in some parts, and our Quickbooks sync occasionally fails, but it's difficult to know if it's an issue on BigTime's or Quickbooks' end.

What recommendations would you give to someone considering this product?

It's a simple, yet very adjustable and adaptable application that we now use for real-time tracking and paying; it's really simple to use and navigate for all of our users. There are numerous basic reports available, or we can develop our own. Billing is also quite simple; there are so many possibilities for how to bill that we can choose whatever makes the most sense for us and our clients depending on many details.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Ali Raza P.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

BigTime Project Management

Likeliness to Recommend

9 /10

What differentiates BigTime from other similar products?

BigTime Software is a cloud-based project management and time tracking software that helps businesses of all sizes to improve their productivity, profitability, and compliance.

What is your favorite aspect of this product?

BigTime provides a variety of tools for managing tasks and workflows, including task lists, Gantt charts, and kanban boards. This information can be used to keep track of project progress, identify bottlenecks, and ensure that tasks are completed on time and within budget.

What do you dislike most about this product?

Reports having bugs and glitches also this software is not familiar due to new in market. Further, i found this software little expensive as compared to other project management softwares.

What recommendations would you give to someone considering this product?

Bigtime is flexible project management and time tracking software. It is easy to use and has a user-friendly interface.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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