IT Asset Management
IT asset management software automates and supports the set of business practices that typically join financial, contractual, and inventory functions to support life cycle management and strategic decision-making for the IT environment. Assets include all elements of software and hardware that are found in the business environment.
The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.
These include:
- User Satisfaction Rankings
- Business Value Scores
- Vendor Capability Comparisons
- Product Feature Evaluations
The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.
These include:
- Strategy and Innovation
- Service Experience
- Conflict Resolution
- Product Impact
- Negotiation and Contract
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Latest Research
Microsoft’s end-of-life support for Windows 7 has run into its first set of issues with its extended security updates (ESUs). Administrators who paid for the ESU found out their downloads are not applying.
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Microsoft has added its Windows 10 Tamper Protection controls to the public version of Microsoft Defender. Previously available only to enterprise users, Tamper Protection is intended to better detect threats that make it past other defences and to provide remediation suggestions.
IT Asset Management Products
Data QuadrantReport
A thorough evaluation and ranking of all software to compare software across every dimension.
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Emotional FootprintReport
A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.
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BOSS
BOSS Solutions
BOSS Support Central and BossDesk takes IT Service Management to a new level that lets you manage, track and keep control of your IT environment. BOSS Support Central is ITIL aligned and includes Help Desk/Service Desk, IT Asset Management, Service Catalog, Mobile Apps and comprehensive reporting.
8.1
Composite Score
8.5
CX Score
+89
Emotional Footprint
77%
Likeliness to Recommend
17
Reviews
