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IT Asset Management
IT asset management software automates and supports the set of business practices that typically join financial, contractual, and inventory functions to support life cycle management and strategic decision-making for the IT environment. Assets include all elements of software and hardware that are found in the business environment.
The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.
These include:
- User Satisfaction Rankings
- Business Value Scores
- Vendor Capability Comparisons
- Product Feature Evaluations
The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.
These include:
- Strategy and Innovation
- Service Experience
- Conflict Resolution
- Product Impact
- Negotiation and Contract
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Latest Award: December 2020
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Latest Research
Qualys VMDR and Ivanti have announced a new partnership dedicated to improving the detection and patching of vulnerabilities. Announced July 30, the Qualys and Ivanti Partnership have already gone live as an integrated component of the VMDR solution.
IT Asset Management Products
Data QuadrantReport
A thorough evaluation and ranking of all software to compare software across every dimension.
Emotional FootprintReport
A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.
Micro Focus
Micro Focus Asset Manager
Make better-informed asset decisions, right size licenses, enrich your data, and control costs with Asset Manager, Micro Focus's IT Asset Management Software. Manage your asset portfolio in a comprehensive, balanced way that improves IT process maturity. Make better decisions by combining information on contracts, procurement, asset management, financials, and cloud use cases.
8.5
Composite Score
8.8
CX Score
+90
Emotional Footprint
85%
Likeliness to Recommend
26
Reviews
IBM
IBM Control Desk
IBM® Control Desk unified IT asset and service management software provides a common control center for managing business processes for both digital and physical assets. It enables control, governance and compliance to applications, endpoints and assets to protect critical data and prevent outages.
8.1
Composite Score
8.3
CX Score
+83
Emotional Footprint
84%
Likeliness to Recommend
91
Reviews
ManageEngine
ManageEngine Desktop Central
Desktop Central is a unified endpoint management solution that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location. Automate your regular desktop management routines like installing patches, distributing software, imaging and deploying OS, managing your IT Assets, managing software licenses, monitoring software usage statistics, managing USB device usage, taking control of remote desktops, and more. It supports managing Windows, Mac and Linux operating systems.
8.1
Composite Score
8.0
CX Score
+79
Emotional Footprint
88%
Likeliness to Recommend
38
Reviews
USU
USU Valuemation
USU is the leading European vendor for IT and Enterprise Service Management software. With its Valuemation suite, USU provides a comprehensive solution for IT asset and software license management that integrates financial/cost data from the ERP system, configuration data from the CMDB and thus intelligently links business and technical information. Valuemation offers maximum ITIL® compliance and preconfigured processes that are easy to customize. The flexible architecture platform ensures ease of expandability and scalability and so investment security.
7.9
Composite Score
8.1
CX Score
+80
Emotional Footprint
83%
Likeliness to Recommend
25
Reviews
Broadcom Inc.
CA Asset Portfolio Management
Our IT asset management software can help you deliver proven ROI and control IT spending, enable regulatory and policy compliance and improve service delivery. We want you to get the most out of your IT assets while enabling “stock-on-hand-inventory” fulfillment.
7.8
Composite Score
8.1
CX Score
+80
Emotional Footprint
79%
Likeliness to Recommend
29
Reviews
Belarc Inc
Belarc BelManage
BelManage automatically creates an accurate and up-to-date central repository (CMDB), consisting of detailed software, hardware, and security configurations.
7.8
Composite Score
7.9
CX Score
+80
Emotional Footprint
81%
Likeliness to Recommend
26
Reviews
Spiceworks
Spiceworks Inventory Online
All your IT, all in one place. Quickly collect and view detailed device information to help you troubleshoot user issues, stay ahead of potential device problems, and be ready for budget and audit talks about your devices. Stay in the know and breathe a sigh of relief knowing everything's as it should be.
7.7
Composite Score
8.5
CX Score
+89
Emotional Footprint
80%
Likeliness to Recommend
56
Reviews
Symantec
Symantec Asset Management Suite
Symantec Asset Management Suite enables organizations to take control, uncover savings, and ensure compliance of IT assets. With an accurate picture of assets throughout their lifecycle, IT can optimize investments, eliminate the purchase of unnecessary software, and avoid penalties and fines due to non-compliance.
7.7
Composite Score
7.7
CX Score
+76
Emotional Footprint
78%
Likeliness to Recommend
72
Reviews
ManageEngine
ManageEngine AssetExplorer
ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase. AssetExplorer provides you with a number of ways to ensure discovery of all the assets in your network. You can manage software & hardware assets, ensure software license compliance and track purchase orders & contracts - the whole nine yards! AssetExplorer is very easy to install and works right out of the box.
7.6
Composite Score
7.8
CX Score
+75
Emotional Footprint
76%
Likeliness to Recommend
25
Reviews
Ivanti
Ivanti Asset Manager
Gain complete visibility to maximize the performance and value of your hardware and software assets. There’s no more guesswork on where you stand with your effective license position (ELP). ITAM enables you to know what assets you have, where they are, how they’re used, and how they perform for better decision-making at any stage of an asset’s lifecycle.
7.4
Composite Score
7.4
CX Score
+73
Emotional Footprint
75%
Likeliness to Recommend
52
Reviews
Micro Focus International
ZENworks Asset Management
Micro Focus ZENworks® Asset Management (formerly Novell® ZENworks Asset Management) integrates inventory, software usage, and license reconciliation to get the most accurate view of software installations and license compliance available. The combination of hardware, software, and purchasing data provides a complete view of your IT assets, ensuring license compliance and eliminating software overspending.
7.3
Composite Score
7.3
CX Score
+70
Emotional Footprint
77%
Likeliness to Recommend
27
Reviews
BMC Software, Inc.
BMC Helix Discovery
BMC Helix Discovery is a cloud-native discovery and dependency mapping solution for visibility into hardware, software, and service dependencies across multi-cloud environments.
7.3
Composite Score
7.3
CX Score
+65
Emotional Footprint
73%
Likeliness to Recommend
16
Reviews
Eracent
Eracent
Eracent helps its customers meet the challenges of managing software licenses and computing assets in today’s complex and evolving IT environments. Our enterprise clients save significantly on their annual software spend, reduce their audit and security risks, and establish more efficient asset management processes. Eracent’s client base includes some of the world’s largest corporate and government networks and IT environments.
7.1
Composite Score
7.0
CX Score
+62
Emotional Footprint
79%
Likeliness to Recommend
18
Reviews
ServiceNow
ServiceNow Asset Management
ServiceNow Asset Management tracks the financial, contractual, and inventory details of hardware and virtual infrastructure – as well as non‑IT assets – throughout their lifecycle. Asset requests are handled using workflows to obtain approvals, validate entitlements, issue chargebacks, and provision services. Once an asset is deployed, Asset Management records all maintenance activity and enables IT to perform regular audits, right up until asset retirement.
6.9
Composite Score
6.8
CX Score
+59
Emotional Footprint
74%
Likeliness to Recommend
39
Reviews
Scalable Software Inc
Scalable Asset Vision
Asset Vision is purpose-built for next-generation IT asset management, including mobile devices, cloud services, virtualization, clustering, and cost optimization. Asset Vision is a suite of products built on a unified, Software as a Service (SaaS) platform. All modules in the suite look and feel identical. Data integration between the modules occurs transparently at the database level.
6.1
Composite Score
6.2
CX Score
+53
Emotional Footprint
67%
Likeliness to Recommend
26
Reviews
Flexera
FlexNet Manager Suite
FlexNet Manager Suite, a comprehensive hardware and software asset management, license compliance and software license optimization solution.
8.5
Composite Score
8.7
CX Score
+93
Emotional Footprint
82%
Likeliness to Recommend
5
Reviews
BOSS
BOSSDesk Asset Management
BOSS Support Central and BossDesk takes IT Service Management to a new level that lets you manage, track and keep control of your IT environment. BOSS Support Central is ITIL aligned and includes Help Desk/Service Desk, IT Asset Management, Service Catalog, Mobile Apps and comprehensive reporting.
8.0
Composite Score
8.4
CX Score
+86
Emotional Footprint
77%
Likeliness to Recommend
14
Reviews
Device42
Device42
Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, providing accurate views of your IT ecosystem. Device42 intelligently groups discovered workloads by application affinities, dramatically reducing the effort required to create move groups, capturing all communications. Customers in more than 60 countries including Global 2000 clients and Systems Integrators use these capabilities as they manage and modernize their IT infrastructure and application landscapes and adopt DevOps practices.
7.9
Composite Score
7.9
CX Score
+78
Emotional Footprint
81%
Likeliness to Recommend
6
Reviews
Matrix42
Matrix42 SAM
Create full transparency regarding and investment control over all of your assets, contracts, and licenses on all of your platforms (clients, servers, mobile devices, and the cloud) so that you can take a relaxed approach to the next software audit.
7.9
Composite Score
7.6
CX Score
+76
Emotional Footprint
78%
Likeliness to Recommend
8
Reviews
xAssets LLC
xAssets IT Asset Management Suite
xAssets IT Asset Management is a cloud-based IT asset management solution designed to support asset lifecycles, software licensing, contracts, service and requests.
7.6
Composite Score
7.9
CX Score
+79
Emotional Footprint
73%
Likeliness to Recommend
7
Reviews
InvGate Inc
InvGate Assets
InvGate’s IT asset management (ITAM) capabilities include everything that you would expect from a fit-for-purpose ITAM and software asset management (SAM) tool plus so much more, including a seamless integration with InvGate Service Desk for better issue resolution.
7.5
Composite Score
7.9
CX Score
+76
Emotional Footprint
74%
Likeliness to Recommend
9
Reviews
Softinventive Lab
SoftinventiveLab Total Network Inventory
Software provides a set of network administrator tools for PC audit. It is a network inventory management system for use in offices, companies, small and large corporate networks.
7.1
Composite Score
7.8
CX Score
+79
Emotional Footprint
68%
Likeliness to Recommend
6
Reviews
One Identity LLC
KACE Systems Management Appliance
KACE fast-to-implement, easy-to-use systems management and deployment appliances provision, manage, secure, and service your growing organization’s network-connected devices, including Windows PCs, Macs, Chromebooks, tablets, Linux, UNIX, and Windows Servers, printers, storage and the internet of things (IoT), while their integrated appliance architecture delivers rapid return on investment.
5.3
Composite Score
5.1
CX Score
+18
Emotional Footprint
72%
Likeliness to Recommend
6
Reviews
Lansweeper
Lansweeper
Lansweeper comes with a variety of scanning methods to accommodate any network setup. Schedule a full network scan by IP range and set critical servers to be scanned every hour or use active scanning and integrate active directory to continuously keep your inventory up to date. Configure scanning just the way you want it to be. While one agent based scanning method is available, using it is completely optional. All other Lansweeper scanning methods do not require agents on your machines.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
NetSupport Ltd
NetSupport DNA
NetSupport DNA provides the perfect blend of functionality to deliver a "one stop" solution for the SME. With ease of use at its heart and the flexibility and scalability to securely connect and manage multiple sites, you can be sure NetSupport DNA will continue to grow to match your corporate needs. NetSupport is recognised globally as being a leader for 25 years in secure and scalable Remote Control and Asset Management solutions.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
All Research
Latest Research
Qualys VMDR and Ivanti have announced a new partnership dedicated to improving the detection and patching of vulnerabilities. Announced July 30, the Qualys and Ivanti Partnership have already gone live as an integrated component of the VMDR solution.
Latest Research
RiskSense announced on July 13 its new version of the cloud-delivered RiskSense risk management platform. The main draw of the program is its holistic risk calculation across CVEs and CWEs.
Latest Research
Cyberthreats are omnipresent for any enterprise. Monitoring ingress and egress points while still conducting business is a balance security professionals attempt to strike. Couple this with the continued security issues around remote work during the pandemic, and security teams have their hands full.
Latest Research
On May 26, Kenna Security released its new Prioritization to Prediction Benchmark Survey. This free tool provides organizations with the ability to compare their vulnerability management programs to industry averages Kenna Security has compiled over the years.
Latest Research
COVID-19 has changed a great deal about how businesses operate. From a security perspective, however, COVID-19 caught many businesses off guard. The shift from working in the office to working from home has made it difficult for security measures to keep pace. Specifically, how are businesses meant to maintain the same secure networks when their employees are no longer working in the office? Outside of the security of the IT departments, IT and security have a tough time ensuring that patching and vulnerability management remain at the forefront of a business’s priorities.
Latest Research
Kenna Security deployed their new data driven vulnerability management program, Kenna.VM and accessory program, Kenna.VI. Released on April 28th, Kenna.VM was created with the purpose to set service-level agreements (SLAs) with risk tolerance in mind.
Latest Research
We often hear that businesses are continually cyber insecure or under attack. However, recent penetration testing from Rapid7 shows that businesses are getting better at securing their networks against cyberattacks. While organizations continue to have exploitable weaknesses, attackers are having greater difficulty penetrating deeper into businesses’ networks.
Latest Research
Four zero-day vulnerabilities were discovered in IBM’s Data Risk Manager. While the vulnerabilities are concerning, more so is IBM’s response when addressed. The company simply stated, “It’s out of scope.” – meaning it had no intention to rectify or address the issue.
Latest Research
The Internet of Things is increasingly embedded with our daily lives. While these devices make life more accessible, for every new device, a new attack vector for cyberattackers is created.
Latest Research
Qualys VMDR has hit the live market. Originally unveiled in February 2020 at Qualys Security Conference, VMDR is now publicly available as of April 16, 2020. Partnering with both large and small MSSPs, VMDR is designed to be scalable to any business enterprise and to automate the entire management cycle on all endpoints.
Latest Research
ITSM vendor InvGate announced that due to COVID-19 any organization can use InvGate Service Desk free of charge. This promotion helps IT departments when they need it most while gaining adoption and market traction for InvGate.
Latest Research
ServiceNow’s Orlando release introduced Now Intelligence, a set of features that strengthen ServiceNow’s lead in the AI-powered IT service management (ITSM) and digital transformation space.
Latest Research
Microsoft’s end-of-life support for Windows 7 has run into its first set of issues with its extended security updates (ESUs). Administrators who paid for the ESU found out their downloads are not applying.
Latest Research
Qualys’ newest product, VMDR (Vulnerability Management, Detection, and Response), will be available in March and will provide an all-in-one cloud-based solution for vulnerability management. VMDR will automate the entire management cycle on all endpoints.
Latest Research
Microsoft has added its Windows 10 Tamper Protection controls to the public version of Microsoft Defender. Previously available only to enterprise users, Tamper Protection is intended to better detect threats that make it past other defences and to provide remediation suggestions.
Latest Research
Qualys Research Labs, a vulnerability management provider, discovered a vulnerability in the OpenSMTPD Mail server used in conjunction with the OpenBSD operating system. This flaw allows for an attacker to execute arbitrary code with command privileges.
Latest Research
A leaked UN report showed that servers were compromised during a cyberattack that exploited an older version of Microsoft SharePoint. This breach is a case study in the importance of both patch management and transparency.
Latest Research
Reported by Microsoft on January 17, the company admitted to another vulnerability in the older versions of its Windows products. A vulnerability in the remote code execution (RCE) was found in the scripting engine of Internet Explorer (IE).
Latest Research
Last fall, Microsoft announced that it would be ending support for Windows 7 on January 14, 2020.
Latest Research
Cherwell Asset Management (CAM)’s latest release expands its software asset management capabilities with SaaS Analytics. You can use it to analyze SaaS usage and licensing costs, but this first iteration only supports Salesforce and Box.
Latest Research
On January 14, Microsoft issued a statement acknowledging a crucial security flaw within its Windows 10 operating systems: a failure in the Windows 10 CryptoAPI service that affects both Windows 10 and Windows Server Update systems.
Latest Research
Symphony SummitAI announced the general availability of Sierra, the latest version of its AI-based service management tool.
Latest Research
Clearlake Capital is shaking up Ivanti’s leadership. Expect greater focus on efficiency and acquisitions beyond ITSM and IT operations.
Latest Research
IoT manufacturers aren’t just waiting for 5G connectivity to deliver significant smart city solutions. From a smart city conference in Dublin, we showcase three examples of how IoT is improving urban environments today.
Latest Research
Enterprise SaaS Management platform Zylo recently raised $22.5 million in Series B funding to grow its workforce and development, making it a strong leader in this emerging space.
Latest Research
ServiceNow version New York has entered General Availability. These features should delight high-maturity IT departments but are mostly worthless for low-maturity groups.
Latest Research
Cherwell has announced it is consolidating its portfolio of modules into a single product at its Clear conference in Nashville this fall. Its promise of an elevated experience is achievable, but customers need to do some work to make it a reality.
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