Compare and Evaluate

IT Asset Management

IT asset management software automates and supports the set of business practices that typically join financial, contractual, and inventory functions to support life cycle management and strategic decision-making for the IT environment. Assets include all elements of software and hardware that are found in the business environment.

Data Quadrant report cover

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations
Emotional Footprint report cover

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

Still need assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Powered by Info-Tech Research Group
Powered by Info-Tech Research Group

Next Award: June 2021

Latest Award Icon
IT Asset Management Data Quadrant Awards

Write a review to help crown the next winner in IT Asset Management, then follow us on LinkedIn to get notified about the results. For every approved review you will receive some compensation for your time and effort.

Latest Award: December 2020

Latest Award Icon

See the most recent winners of our SoftwareReviews Emotional Footprint Awards. View our Champions and compare top vendors using our free downloadable reports.

Latest Research

5
Aug

Author: Isaac Kinsella (Info-Tech) &
Jimmy Tom (Info-Tech)

Qualys VMDR and Ivanti have announced a new partnership dedicated to improving the detection and patching of vulnerabilities. Announced July 30, the Qualys and Ivanti Partnership have already gone live as an integrated component of the VMDR solution.

IT Asset Management Products

Filter by:

Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Data Quadrant Report report

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Report report
Badge Winner
Badge Winner

Micro Focus

Micro Focus Asset Manager

Make better-informed asset decisions, right size licenses, enrich your data, and control costs with Asset Manager, Micro Focus's IT Asset Management Software. Manage your asset portfolio in a comprehensive, balanced way that improves IT process maturity. Make better decisions by combining information on contracts, procurement, asset management, financials, and cloud use cases.

8.5

Composite Score

8.8

CX Score

+90

Emotional Footprint

85%

Likeliness to Recommend

26

Reviews

Badge Winner
Badge Winner

IBM

IBM Control Desk

IBM® Control Desk unified IT asset and service management software provides a common control center for managing business processes for both digital and physical assets. It enables control, governance and compliance to applications, endpoints and assets to protect critical data and prevent outages.

8.1

Composite Score

8.3

CX Score

+83

Emotional Footprint

84%

Likeliness to Recommend

91

Reviews

Badge Winner

ManageEngine

ManageEngine Desktop Central

Desktop Central is a unified endpoint management solution that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location. Automate your regular desktop management routines like installing patches, distributing software, imaging and deploying OS, managing your IT Assets, managing software licenses, monitoring software usage statistics, managing USB device usage, taking control of remote desktops, and more. It supports managing Windows, Mac and Linux operating systems.

8.1

Composite Score

8.0

CX Score

+79

Emotional Footprint

88%

Likeliness to Recommend

38

Reviews

Badge Winner

USU

USU Valuemation

USU is the leading European vendor for IT and Enterprise Service Management software. With its Valuemation suite, USU provides a comprehensive solution for IT asset and software license management that integrates financial/cost data from the ERP system, configuration data from the CMDB and thus intelligently links business and technical information. Valuemation offers maximum ITIL® compliance and preconfigured processes that are easy to customize. The flexible architecture platform ensures ease of expandability and scalability and so investment security.

7.9

Composite Score

8.1

CX Score

+80

Emotional Footprint

83%

Likeliness to Recommend

25

Reviews

Badge Winner

Broadcom Inc.

CA Asset Portfolio Management

Our IT asset management software can help you deliver proven ROI and control IT spending, enable regulatory and policy compliance and improve service delivery. We want you to get the most out of your IT assets while enabling “stock-on-hand-inventory” fulfillment.

7.8

Composite Score

8.1

CX Score

+80

Emotional Footprint

79%

Likeliness to Recommend

29

Reviews

Belarc Inc

Belarc BelManage

BelManage automatically creates an accurate and up-to-date central repository (CMDB), consisting of detailed software, hardware, and security configurations.

7.8

Composite Score

7.9

CX Score

+80

Emotional Footprint

81%

Likeliness to Recommend

26

Reviews

Badge Winner

Spiceworks

Spiceworks Inventory Online

All your IT, all in one place. Quickly collect and view detailed device information to help you troubleshoot user issues, stay ahead of potential device problems, and be ready for budget and audit talks about your devices. Stay in the know and breathe a sigh of relief knowing everything's as it should be.

7.7

Composite Score

8.5

CX Score

+89

Emotional Footprint

80%

Likeliness to Recommend

56

Reviews

Symantec

Symantec Asset Management Suite

Symantec Asset Management Suite enables organizations to take control, uncover savings, and ensure compliance of IT assets. With an accurate picture of assets throughout their lifecycle, IT can optimize investments, eliminate the purchase of unnecessary software, and avoid penalties and fines due to non-compliance.

7.7

Composite Score

7.7

CX Score

+76

Emotional Footprint

78%

Likeliness to Recommend

72

Reviews

ManageEngine

ManageEngine AssetExplorer

ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase. AssetExplorer provides you with a number of ways to ensure discovery of all the assets in your network. You can manage software & hardware assets, ensure software license compliance and track purchase orders & contracts - the whole nine yards! AssetExplorer is very easy to install and works right out of the box.

7.6

Composite Score

7.8

CX Score

+75

Emotional Footprint

76%

Likeliness to Recommend

25

Reviews

Ivanti

Ivanti Asset Manager

Gain complete visibility to maximize the performance and value of your hardware and software assets. There’s no more guesswork on where you stand with your effective license position (ELP). ITAM enables you to know what assets you have, where they are, how they’re used, and how they perform for better decision-making at any stage of an asset’s lifecycle.

7.4

Composite Score

7.4

CX Score

+73

Emotional Footprint

75%

Likeliness to Recommend

52

Reviews

Micro Focus International

ZENworks Asset Management

Micro Focus ZENworks® Asset Management (formerly Novell® ZENworks Asset Management) integrates inventory, software usage, and license reconciliation to get the most accurate view of software installations and license compliance available. The combination of hardware, software, and purchasing data provides a complete view of your IT assets, ensuring license compliance and eliminating software overspending.

7.3

Composite Score

7.3

CX Score

+70

Emotional Footprint

77%

Likeliness to Recommend

27

Reviews

BMC Software, Inc.

BMC Helix Discovery

BMC Helix Discovery is a cloud-native discovery and dependency mapping solution for visibility into hardware, software, and service dependencies across multi-cloud environments.

7.3

Composite Score

7.3

CX Score

+65

Emotional Footprint

73%

Likeliness to Recommend

16

Reviews

Eracent

Eracent

Eracent helps its customers meet the challenges of managing software licenses and computing assets in today’s complex and evolving IT environments. Our enterprise clients save significantly on their annual software spend, reduce their audit and security risks, and establish more efficient asset management processes. Eracent’s client base includes some of the world’s largest corporate and government networks and IT environments.

7.1

Composite Score

7.0

CX Score

+62

Emotional Footprint

79%

Likeliness to Recommend

18

Reviews

ServiceNow

ServiceNow Asset Management

ServiceNow Asset Management tracks the financial, contractual, and inventory details of hardware and virtual infrastructure – as well as non‑IT assets – throughout their lifecycle. Asset requests are handled using workflows to obtain approvals, validate entitlements, issue chargebacks, and provision services. Once an asset is deployed, Asset Management records all maintenance activity and enables IT to perform regular audits, right up until asset retirement.

6.9

Composite Score

6.8

CX Score

+59

Emotional Footprint

74%

Likeliness to Recommend

39

Reviews

Scalable Software Inc

Scalable Asset Vision

Asset Vision is purpose-built for next-generation IT asset management, including mobile devices, cloud services, virtualization, clustering, and cost optimization. Asset Vision is a suite of products built on a unified, Software as a Service (SaaS) platform. All modules in the suite look and feel identical. Data integration between the modules occurs transparently at the database level.

6.1

Composite Score

6.2

CX Score

+53

Emotional Footprint

67%

Likeliness to Recommend

26

Reviews

Flexera

FlexNet Manager Suite

FlexNet Manager Suite, a comprehensive hardware and software asset management, license compliance and software license optimization solution.

8.5

Composite Score

8.7

CX Score

+93

Emotional Footprint

82%

Likeliness to Recommend

5

Reviews

BOSS

BOSSDesk Asset Management

BOSS Support Central and BossDesk takes IT Service Management to a new level that lets you manage, track and keep control of your IT environment. BOSS Support Central is ITIL aligned and includes Help Desk/Service Desk, IT Asset Management, Service Catalog, Mobile Apps and comprehensive reporting.

8.0

Composite Score

8.4

CX Score

+86

Emotional Footprint

77%

Likeliness to Recommend

14

Reviews

Device42

Device42

Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, providing accurate views of your IT ecosystem. Device42 intelligently groups discovered workloads by application affinities, dramatically reducing the effort required to create move groups, capturing all communications. Customers in more than 60 countries including Global 2000 clients and Systems Integrators use these capabilities as they manage and modernize their IT infrastructure and application landscapes and adopt DevOps practices.

7.9

Composite Score

7.9

CX Score

+78

Emotional Footprint

81%

Likeliness to Recommend

6

Reviews

Matrix42

Matrix42 SAM

Create full transparency regarding and investment control over all of your assets, contracts, and licenses on all of your platforms (clients, servers, mobile devices, and the cloud) so that you can take a relaxed approach to the next software audit.

7.9

Composite Score

7.6

CX Score

+76

Emotional Footprint

78%

Likeliness to Recommend

8

Reviews

xAssets LLC

xAssets IT Asset Management Suite

xAssets IT Asset Management is a cloud-based IT asset management solution designed to support asset lifecycles, software licensing, contracts, service and requests.

7.6

Composite Score

7.9

CX Score

+79

Emotional Footprint

73%

Likeliness to Recommend

7

Reviews

InvGate Inc

InvGate Assets

InvGate’s IT asset management (ITAM) capabilities include everything that you would expect from a fit-for-purpose ITAM and software asset management (SAM) tool plus so much more, including a seamless integration with InvGate Service Desk for better issue resolution.

7.5

Composite Score

7.9

CX Score

+76

Emotional Footprint

74%

Likeliness to Recommend

9

Reviews

Softinventive Lab

SoftinventiveLab Total Network Inventory

Software provides a set of network administrator tools for PC audit. It is a network inventory management system for use in offices, companies, small and large corporate networks.

7.1

Composite Score

7.8

CX Score

+79

Emotional Footprint

68%

Likeliness to Recommend

6

Reviews

One Identity LLC

KACE Systems Management Appliance

KACE fast-to-implement, easy-to-use systems management and deployment appliances provision, manage, secure, and service your growing organization’s network-connected devices, including Windows PCs, Macs, Chromebooks, tablets, Linux, UNIX, and Windows Servers, printers, storage and the internet of things (IoT), while their integrated appliance architecture delivers rapid return on investment.

5.3

Composite Score

5.1

CX Score

+18

Emotional Footprint

72%

Likeliness to Recommend

6

Reviews

Lansweeper

Lansweeper

Lansweeper comes with a variety of scanning methods to accommodate any network setup. Schedule a full network scan by IP range and set critical servers to be scanned every hour or use active scanning and integrate active directory to continuously keep your inventory up to date. Configure scanning just the way you want it to be. While one agent based scanning method is available, using it is completely optional. All other Lansweeper scanning methods do not require agents on your machines.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

NetSupport Ltd

NetSupport DNA

NetSupport DNA provides the perfect blend of functionality to deliver a "one stop" solution for the SME. With ease of use at its heart and the flexibility and scalability to securely connect and manage multiple sites, you can be sure NetSupport DNA will continue to grow to match your corporate needs. NetSupport is recognised globally as being a leader for 25 years in secure and scalable Remote Control and Asset Management solutions.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Load More

All Research

Latest Research

5
Aug

Author: Isaac Kinsella (Info-Tech) &
Jimmy Tom (Info-Tech)

Qualys VMDR and Ivanti have announced a new partnership dedicated to improving the detection and patching of vulnerabilities. Announced July 30, the Qualys and Ivanti Partnership have already gone live as an integrated component of the VMDR solution.

Latest Research

23
Jul

Author: Isaac Kinsella (Info-Tech)

RiskSense announced on July 13 its new version of the cloud-delivered RiskSense risk management platform. The main draw of the program is its holistic risk calculation across CVEs and CWEs.

Latest Research

20
Jul

Author: Isaac Kinsella (Info-Tech)

Cyberthreats are omnipresent for any enterprise. Monitoring ingress and egress points while still conducting business is a balance security professionals attempt to strike. Couple this with the continued security issues around remote work during the pandemic, and security teams have their hands full.

Latest Research

15
Jul

Author: Isaac Kinsella (Info-Tech)

On May 26, Kenna Security released its new Prioritization to Prediction Benchmark Survey. This free tool provides organizations with the ability to compare their vulnerability management programs to industry averages Kenna Security has compiled over the years.

Latest Research

10
Jul

Author: Isaac Kinsella (Info-Tech)

COVID-19 has changed a great deal about how businesses operate. From a security perspective, however, COVID-19 caught many businesses off guard. The shift from working in the office to working from home has made it difficult for security measures to keep pace. Specifically, how are businesses meant to maintain the same secure networks when their employees are no longer working in the office? Outside of the security of the IT departments, IT and security have a tough time ensuring that patching and vulnerability management remain at the forefront of a business’s priorities.

Latest Research

27
May

Author: Isaac Kinsella (Info-Tech)

Kenna Security deployed their new data driven vulnerability management program, Kenna.VM and accessory program, Kenna.VI. Released on April 28th, Kenna.VM was created with the purpose to set service-level agreements (SLAs) with risk tolerance in mind.

Latest Research

11
May

Author: Isaac Kinsella (Info-Tech)

We often hear that businesses are continually cyber insecure or under attack. However, recent penetration testing from Rapid7 shows that businesses are getting better at securing their networks against cyberattacks. While organizations continue to have exploitable weaknesses, attackers are having greater difficulty penetrating deeper into businesses’ networks.

Latest Research

30
Apr

Author: Isaac Kinsella (Info-Tech)

Four zero-day vulnerabilities were discovered in IBM’s Data Risk Manager. While the vulnerabilities are concerning, more so is IBM’s response when addressed. The company simply stated, “It’s out of scope.” – meaning it had no intention to rectify or address the issue.

Latest Research

30
Apr

Author: Isaac Kinsella (Info-Tech)

The Internet of Things is increasingly embedded with our daily lives. While these devices make life more accessible, for every new device, a new attack vector for cyberattackers is created.

Latest Research

23
Apr

Author: Isaac Kinsella (Info-Tech)

Qualys VMDR has hit the live market. Originally unveiled in February 2020 at Qualys Security Conference, VMDR is now publicly available as of April 16, 2020. Partnering with both large and small MSSPs, VMDR is designed to be scalable to any business enterprise and to automate the entire management cycle on all endpoints.

Latest Research

15
Apr

Author: Mahmoud Ramin (Info-Tech)

ITSM vendor InvGate announced that due to COVID-19 any organization can use InvGate Service Desk free of charge. This promotion helps IT departments when they need it most while gaining adoption and market traction for InvGate.

Latest Research

15
Apr

Author: Natalie Sansone (Info-Tech)

ServiceNow’s Orlando release introduced Now Intelligence, a set of features that strengthen ServiceNow’s lead in the AI-powered IT service management (ITSM) and digital transformation space.

Latest Research

17
Mar

Author: Isaac Kinsella (Info-Tech)

Microsoft’s end-of-life support for Windows 7 has run into its first set of issues with its extended security updates (ESUs). Administrators who paid for the ESU found out their downloads are not applying.

Latest Research

17
Mar

Author: Isaac Kinsella (Info-Tech)

Qualys’ newest product, VMDR (Vulnerability Management, Detection, and Response), will be available in March and will provide an all-in-one cloud-based solution for vulnerability management. VMDR will automate the entire management cycle on all endpoints.

Latest Research

16
Mar

Author: Isaac Kinsella (Info-Tech)

Microsoft has added its Windows 10 Tamper Protection controls to the public version of Microsoft Defender. Previously available only to enterprise users, Tamper Protection is intended to better detect threats that make it past other defences and to provide remediation suggestions.

Latest Research

11
Mar

Author: Isaac Kinsella (Info-Tech)

Qualys Research Labs, a vulnerability management provider, discovered a vulnerability in the OpenSMTPD Mail server used in conjunction with the OpenBSD operating system. This flaw allows for an attacker to execute arbitrary code with command privileges.

Latest Research

3
Mar

Author: Isaac Kinsella (Info-Tech)

A leaked UN report showed that servers were compromised during a cyberattack that exploited an older version of Microsoft SharePoint. This breach is a case study in the importance of both patch management and transparency.

Latest Research

24
Feb

Author: Isaac Kinsella (Info-Tech)

Reported by Microsoft on January 17, the company admitted to another vulnerability in the older versions of its Windows products. A vulnerability in the remote code execution (RCE) was found in the scripting engine of Internet Explorer (IE).

Latest Research

24
Feb

Author: Isaac Kinsella (Info-Tech)

Last fall, Microsoft announced that it would be ending support for Windows 7 on January 14, 2020.

Latest Research

21
Feb

Author: Natalie Sansone (Info-Tech)

Cherwell Asset Management (CAM)’s latest release expands its software asset management capabilities with SaaS Analytics. You can use it to analyze SaaS usage and licensing costs, but this first iteration only supports Salesforce and Box.

Latest Research

28
Jan

Author: Isaac Kinsella (Info-Tech)

On January 14, Microsoft issued a statement acknowledging a crucial security flaw within its Windows 10 operating systems: a failure in the Windows 10 CryptoAPI service that affects both Windows 10 and Windows Server Update systems.

Latest Research

23
Jan

Author: Mahmoud Ramin (Info-Tech)

Symphony SummitAI announced the general availability of Sierra, the latest version of its AI-based service management tool.

Latest Research

22
Jan

Author: Ken Weston (Info-Tech)

Clearlake Capital is shaking up Ivanti’s leadership. Expect greater focus on efficiency and acquisitions beyond ITSM and IT operations.

Latest Research

17
Jan

Author: Brian Jackson (Info-Tech)

IoT manufacturers aren’t just waiting for 5G connectivity to deliver significant smart city solutions. From a smart city conference in Dublin, we showcase three examples of how IoT is improving urban environments today.

Latest Research

10
Jan

Author: Natalie Sansone (Info-Tech)

Enterprise SaaS Management platform Zylo recently raised $22.5 million in Series B funding to grow its workforce and development, making it a strong leader in this emerging space.

Latest Research

7
Jan

Author: Ken Weston (Info-Tech)

ServiceNow version New York has entered General Availability. These features should delight high-maturity IT departments but are mostly worthless for low-maturity groups.

Latest Research

19
Dec

Author: Ken Weston (Info-Tech)

Cherwell has announced it is consolidating its portfolio of modules into a single product at its Clear conference in Nashville this fall. Its promise of an elevated experience is achievable, but customers need to do some work to make it a reality.

Load More