Compare and Evaluate

AIOps

AIOps is the cross between AI techniques and IT operations tools. All tools in this category apply machine learning techniques to security operations, performance & capacity management, event & alert management, incident & problem management, change control, configuration management, asset & cost control and more.

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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AIOps Products

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ServiceNow

ServiceNow Service Management

IT organizations want to deliver innovative business solutions, not spend time looking after infrastructure. And business users want services to be just as convenient as the ones they use in their personal lives. Our ITSM solutions give you end-to-end visibility into processes and infrastructure through a single system of record for IT. This enables you to consolidate and automate service management processes, increase efficiency, lower costs, and devote more time to innovating and creating the consumer-like self-service experience that users expect.

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BMC

BMC TrueSight

For IT organizations focused on managing and delivering applications and services at the speed of business, the TrueSight portfolio of products offers unprecedented visibility into performance and utilization of the IT resources that fuel your digital services.

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ExtraHop

ExtraHop Platform

The ExtraHop platform gives you access to valuable, real-time IT and business insights from wire data on your network that was previously untapped. ExtraHop is fast, open, programmable, and extensible so you can take charge of all that data in motion, reaping its value on your terms. ExtraHop delivers enterprise cyber analytics that allow you to quickly investigate threats, ensure the delivery of critical applications, and secure your investment in the cloud.

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Sumo Logic

Sumo Logic

Sumo Logic offers customers an effortless service with unparalleled scalability, best economics and industry-leading proactive intelligence. Seamless cloud-to-cloud integrations simplify setup and deliver business and operational insights within minutes.

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ScienceLogic Inc

ScienceLogic

Managing today’s complex hybrid IT infrastructure is hard. The combination of public and private cloud—mixed with hosted services and legacy on-premises infrastructure—creates a complex landscape for IT to run and operate.

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Zenoss Inc

Zenoss

Full-Stack Monitoring + AIOps. Optimize application performance in any environment — from simple infrastructures to the most complex, dynamic multicloud IT deployments.

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Pico Quantitative Trading LLC

Corvil Analytics

Pico is a leading provider of technology services for the financial markets community. Pico provides a best-in-class portfolio of innovative, transparent, low-latency markets solutions coupled with an agile and expert service delivery model. Instant access to financial markets is provided via PicoNet, a globally comprehensive network platform instrumented natively with Corvil Analytics and telemetry. Clients choose Pico when they want the freedom to move fast and create an operational edge in the fast-paced world of financial markets.

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Micro Focus

Micro Focus Operations Bridge

Micro Focus Operations Bridge is a containerized IT Operations suite which automatically reduces operations data noise, proactively detects problems, rapidly executes remediation and improves collaboration across tool silos leading to 70x faster root cause, 50% less MTTR and reduction overall cost of IT Operations.

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Datadog

Datadog

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

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Cisco Systems

AppDynamics

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

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Moogsoft Inc

Moogsoft AIOps

Moogsoft AIOps is a purpose-built software platform optimized to deliver continuous service assurance through its role as a real-time operational System of Engagement for your entire organization. It adds the critical layer of intelligence and integration between performance monitoring and IT Service Management (ITSM) systems to reduce Operational actions by up to 99% of events.

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Broadcom Inc.

DX NetOps

With a combination of real-time monitoring and machine-learning driven analytics, Broadcom’s DX NetOps simplifies complexity through high scale, unified network monitoring enabling full-stack analytics for assuring traditional, and software-defined and cloud architectures. The DX NetOps network monitoring software converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams.

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IPsoft

Amelia

The Most Human AI™ for the Enterprise With a groundbreaking new avatar, Amelia delivers the best elements of human interaction – conversation, expression, emotion and understanding – to user experiences every day, driving deeper connections and greater business value. Amelia helps deliver business value, while also creating new lines of revenue and new customer experiences. She turns every customer-facing touchpoint into a more enjoyable experience.

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Logz.io

Logz.io

Logz.io is a cloud observability platform for modern engineering teams. The Logz.io platform consists of three products—Log Management, Infrastructure Monitoring, and Cloud SIEM — that work together to unify the jobs of monitoring, troubleshooting, and security. Logz.io empowers engineers to deliver better software by offering the world's most popular open-source observability tools in a single, easy to use, and powerful tool purpose-built for monitoring distributed cloud environments.

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Elastic

Elasticsearch

Elasticsearch is a distributed, RESTful search and analytics engine capable of solving a growing number of use cases. As the heart of the Elastic Stack, it centrally stores your data so you can discover the expected and uncover the unexpected. Elasticsearch lets you perform and combine many types of searches — structured, unstructured, geo, metric — any way you want.

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Aisera

AI Service Desk

AI Service Desk for IT, HR, Facilities, Sales, and Operations. Deliver an exceptional employee experience with AI Service Desk. Purpose-built for employees, Aisera’s AI Service Desk plugs right into the tools and systems you already use. It learns from every touchpoint, while automating repetitive inquiries and workflows with conversational RPA. Aisera also provides the capability to transfer conversations seamlessly to a human agent when required.

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Anodot Ltd.

Anodot

Anodot is an advanced AI platform, built from the ground up to monitor, analyze and correlate 100% of company data in real-time, dramatically enhancing the performance and reliability of your business. Anodot applies AI to deliver autonomous analytics in real-time, across all data types, at enterprise scale. Unlike the manual limitations of traditional Business Intelligence, we provide analysts mastery over their business with a self-service AI platform that runs continuously to eliminate blind spots, alert incidents, and investigate root causes.

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Autointelli Inc.

Autointelli AIOps

Autointelli AIOps is an AI platform built using robust machine learning algorithms. The platform creates alerts by correlating similar events together, and then initiates and updates tickets by running appropriate virtual bots. We perform root cause analysis and alert enrichment to quickly solve the incidents and improve time to value ratio.

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BigPanda Inc.

BigPanda

Overwhelming IT noise, thousands of changes and ever-shifting topologies — today’s fast-moving IT stacks are a nightmare for IT Ops, NOC, DevOps and SRE teams. BigPanda accelerates the incident management process with event correlation, powered by AIOps. BigPanda captures and combines alerts with change and topology data from all your tools, then uses machine learning to spot problems and patterns that identify the root cause of performance issues or outages in real-time. The result: faster resolution, reliable applications and services, and better user experiences.

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Broadcom Inc.

automation.ai

Automation.ai the industry’s first AI-driven software intelligence platform purpose-built to accelerate decision-making. Digital BizOps, powered by Automation.ai, combines Business, Development and Operations data to generate actionable insights that continuously improve the outcomes of digital business initiatives.

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Devo

Devo Data Analytics Platform

Devo is a cloud-based multi-tenant enterprise log management solution designed to handle the most challenging data analytics requirements. Devo collects machine data generated by traditional machine data sources as well as business applications all in real-time to facilitate sophisticated analytics using a single pane of glass. Devo enables organizations to gain insights into their applications, infrastructure, and business systems using built-in applications, real-time dashboards, and alerts. It also provides data analysts and scientists the tools they need to extract valuable and actionable intelligence from petabytes of data.

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Digitate

ignio AIOps

ignio AIOps is an AI-driven software that judiciously combines Enterprise IT context, insights and automated actions to deliver resilient, agile and autonomous IT operations while eliminating repetitive manual processes and contentious war rooms. It acts as an intelligent virtual expert that detects and assesses the deviation in system behavior, triages and resolves the incidents, predicts the future state and prescribes actions proactively to prevent any disruptions of datacenter operations.

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HCL Technologies Limited

DRYiCE iAutomate

DRYiCE iAutomate is an intelligent runbook automation product which brings Artificial Intelligence (AI) and collaboration as key features into the automation domain. iAutomate delivers the power of AI, Machine Learning (ML), and Natural Language Processing (NLP) through extensive use of proprietary NLP algorithms and knowledge analysis in conjunction with our industry leading orchestration engines. It provides robust, end-to-end incident remediation and task automation across the infrastructure and applications landscape by leveraging a repository of over 1500 configurable and reusable runbooks.

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Espressive

Barista

Barista, our virtual support agent (VSA), brings the ease of consumer virtual assistants, such as Alexa and Google Home, into the workplace, delivering a personalized user experience that maximizes employee adoption and reduces help desk call volume.

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Evolven

Evolven

Evolven tracks down every harmful granular change, allowing you to troubleshoot or prevent incidents before the trouble starts. Evolven lets you finally know all actual changes carried out in your environment. It uses powerful analytics and machine learning to detect and prioritize the most risky ones. With Evolven you will experience less incidents, faster MTTR, and improved productivity.

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