BigPanda Logo
BigPanda Logo
BigPanda Inc.

BigPanda

8.1 / 10
Category
BigPanda
8.1 / 10

What is BigPanda?

Today, IT Ops, NOC, DevOps and SRE teams struggle with manual and reactive incident response capabilities that are badly suited for the scale, complexity and velocity of modern IT environments, resulting in painful outages, unhappy customers, growing IT headcount and the inability to focus on innovation. BigPanda helps businesses prevent and resolve IT outages with their platform for Event Correlation and Automation, powered by AIOps, improving service availability, reducing costs, and giving their teams time back for digital transformation.

Company Details


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BigPanda Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BigPanda.

86 Likeliness to Recommend

95 Plan to Renew

70 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BigPanda?

4% Negative
18% Neutral
78% Positive

Pros

  • Fair
  • Saves Time
  • Reliable
  • Helps Innovate

Feature Ratings

Average 74

Security Operations Automation

100

Change Control Automation

88

Event & Alert Management Automation

79

Analyze Discovery Data

78

Analyze Activity Data

78

Explainable and Trainable Algorithms

76

Performance & Capacity Management Automation

75

Incident Management Automation

75

Data Visualization

73

Problem Management Automation

71

Machine Learning

69

Vendor Capability Ratings

Average 78

Availability and Quality of Training

91

Ease of Customization

91

Quality of Features

91

Business Value Created

87

Ease of IT Administration

87

Ease of Data Integration

83

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

79

Vendor Support

79

Breadth of Features

74

BigPanda Reviews

Samuel Z.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

BigPanda is great as our Monitoring Center

Likeliness to Recommend

9 / 10

What differentiates BigPanda from other similar products?

In the development of our company's tracking center, BigPanda has played a fundamental role. Despite the limitations of our small team, Bigpanda made sure we achieved our goals. Accessible and easy integration Evaluate against alternative programs.

What is your favorite aspect of this product?

My favorite part about Bigpanda is how it facilitates better collaboration between DevOps teams by using AI and ML to process massive amounts of complicated raw data, which in turn allows management to receive changes in real time.

What do you dislike most about this product?

If a case is needed that requires low or moderate support, it is necessary to improve the support as it is not persuasive. You should expect a response within three to five days. They react quickly if the situation worsens.

What recommendations would you give to someone considering this product?

The BigPanda console is easy to use thanks to its graphical user interface. You can see the impact of your change before you implement it with the Correlation Patterns preview features.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time

Pooja s.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Have friendly user interface.

Likeliness to Recommend

9 / 10

What differentiates BigPanda from other similar products?

User friendly and easy to use.

What is your favorite aspect of this product?

Big panda helps us manage and respond to ops incidents faster.

What do you dislike most about this product?

Some time its take a lot of time to load.

What recommendations would you give to someone considering this product?

It is highly customizable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Agam A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

they have a good support structure

Likeliness to Recommend

7 / 10

What differentiates BigPanda from other similar products?

corelates events from multiple monitoring platforms

What is your favorite aspect of this product?

functionality

What do you dislike most about this product?

tech support

What recommendations would you give to someone considering this product?

get this only if your budget is good

Pros

  • Helps Innovate
  • Appreciates Incumbent Status
  • Reliable
  • Enables Productivity

Cons

  • Commodity Features
  • Security Frustrates

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