Software Category
Customer Relationship Management
Software Reviews covers 98 products in the Customer Relationship Management market. Fast track your research by exploring our Data Quadrant, sorting the software, purchasing our Customer Relationship Management Category Report, or diving deeper into an individual product. Arm yourself with real data so you can make better decisions with more confidence.
Write Review Buy Category Report / $2999Category Features
- Account and Contact Management
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- Activity and Workflow Management
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- Analytics and Reporting
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- Collaboration
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- Customer Service Management
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- Lead Management
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- Marketing Management
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- Mobile
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- Quote Contract and Proposal
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- Sales Management
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- Telephony and Call Center Management
Data Quadrant
The software experience is shaped by both the software and the relationship with the vendor. By comparing vendors across both we provide a comprehensive understanding of the product and help identify vendors that can deliver on both.
Data is displayed as of most recent Data Quadrant Awards date on March 28, 2019.
Sample Report
Category Report
A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- User Satisfaction Rankings
- Business Value Scores
- Vendor Capability Comparisons
- Individual Feature Evaluations
- Emotional Connection to Products
Sample Report
Customer Experience Report
A detailed and unique report across 5 emotional dimensions that capture a powerful indicator of overall user feeling toward the vendor and product.
- Service Experience
- Conflict Resolution
- Negotiation and Contract
- Strategy and Innovation
- Product Impact
Find your Software
Search our library of thousands of software offerings to find your product, explore the data, or start a review.
Pipedrive
Pipedrive CRM
Pipedrive is the weapon of choice for salespeople in scaling companies - the sales CRM pipeline platform that makes selling simple. Pipedrive keeps things moving, stops tasks falling through the cracks and kills the tedium of admin. Founded by seasoned sales professionals in 2010 and trusted by over 70,000 customers across 170 countries and 100+ industries, Pipedrive is one of the of the fastest growing SaaS companies worldwide. Customers include companies like Teamwork, Postmates, Falcon Social, RE/MAX, Mixcloud and Discovery Channel.
8.5
Composite Score
Composite
Score
+88
Emotional Footprint
Emotional
Footprint
86%
Likeliness to Recommend
Likeliness
to Recommend
Zoho
Zoho CRM
Zoho CRM gives you a 360-degree view of your complete sales cycle and pipeline. Identify trends, spot opportunities, increase efficiency, and reduce costs with the right answers, right now.
8.1
Composite Score
Composite
Score
+87
Emotional Footprint
Emotional
Footprint
80%
Likeliness to Recommend
Likeliness
to Recommend
Salesforce.com
Salesforce Sales Cloud
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
7.5
Composite Score
Composite
Score
+63
Emotional Footprint
Emotional
Footprint
79%
Likeliness to Recommend
Likeliness
to Recommend
Oracle
Oracle Sales Cloud
Engage customers earlier and accelerate and close more deals using Oracle Sales Cloud's complete, innovative, and proven sales solution.
7.5
Composite Score
Composite
Score
+72
Emotional Footprint
Emotional
Footprint
74%
Likeliness to Recommend
Likeliness
to Recommend