The Data Quadrant is a thorough evaluation and ranking of all software
in an individual category to compare platforms across multiple dimensions. These include:
Individual Feature Evaluations
User Satisfaction Rankings
Vendor Capability Comparisons
Likeliness to recommend the platform
Vendors are ranked by their Composite Score, based on these metrics. Gold medalists are
awarded to the leaders in each category that demonstrate balanced proficiency across these
capabilities.
The Data Quadrant is a thorough evaluation and ranking of all software in an
individual category to compare platforms across multiple dimensions. These include:
Individual Feature Evaluations
User Satisfaction Rankings
Vendor Capability Comparisons
Likeliness to recommend the platform
Vendors are ranked by their Composite Score, based on these metrics. Gold medalists are awarded
to the leaders in each category that demonstrate balanced proficiency across these capabilities.
Data Quadrant
January 19, 2020
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The Emotional Footprint is a powerful indicator of overall user
sentiment toward the relationship with the vendor, capturing data across five dimensions. These
include:
