Oracle PeopleSoft CRM Logo Award Winner Product Badge
Oracle PeopleSoft CRM Logo Award Winner Product Badge
Oracle

Oracle PeopleSoft CRM

8.6 /10
Category
Oracle PeopleSoft CRM
8.6 /10

What is Oracle PeopleSoft CRM?

Oracle's PeopleSoft customer relationship management (CRM) delivers "CRM for You"?solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria.

Company Details


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Awards & Recognition

Oracle PeopleSoft CRM won the following awards in the Customer Relationship Management - Enterprise category

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Oracle PeopleSoft CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle PeopleSoft CRM.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle PeopleSoft CRM?

2% Negative
6% Neutral
92% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Fair
  • Includes Product Enhancements

Feature Ratings

Average 81

Collaboration

85

Activity and Workflow Management

83

Customer Service Management

83

Analytics and Reporting

82

Marketing Management

81

Quote Contract and Proposal

80

Sales Management

80

Lead Management

80

Telephony and Call Center Management

79

Account and Contact Management

79

Mobile

76

Vendor Capability Ratings

Average 82

Ease of Data Integration

85

Business Value Created

84

Ease of IT Administration

83

Vendor Support

83

Availability and Quality of Training

83

Breadth of Features

82

Ease of Implementation

82

Ease of Customization

81

Usability and Intuitiveness

81

Quality of Features

80

Product Strategy and Rate of Improvement

76

Oracle PeopleSoft CRM Reviews

Adeetya U.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

CRM which enhances the total experience

Likeliness to Recommend

8 /10

What differentiates Oracle PeopleSoft CRM from other similar products?

The differention which makes the Oracle PeopleSoft CRM better in some cases with the similar products are- 1. Self service capability 2. Improves daily tasks efficiency 3. Better decision making 4. Enhanced customer experience

What is your favorite aspect of this product?

The favourite aspect of this product is that it really helps in sales & marketing automation which is really need of the hour.

What do you dislike most about this product?

The things I dislike about the product are it is too complex and needs long hours of training and sometimes re-training too.

What recommendations would you give to someone considering this product?

The recommendation I like to give the person who wants to buy this product would be firstly look for the pre-requiste that you want & require, it is most important factor, secondly also look for the the cost involved, every customisation add more cost for the annual or monthly subscription

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ajit J.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use product and great fit for businesses.

Likeliness to Recommend

8 /10

What differentiates Oracle PeopleSoft CRM from other similar products?

The work flow creation capabilities as well as intitutive design

What is your favorite aspect of this product?

Feature and easy integration

What do you dislike most about this product?

Cost and complexity

What recommendations would you give to someone considering this product?

Please subscribe and use this for improvement of your organization productivity

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Shubham m.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

"CRM WORKER"

Likeliness to Recommend

9 /10

What differentiates Oracle PeopleSoft CRM from other similar products?

Oracle PeopleSoft is like a human worker who manages all crm activities,it is quite interactive and plays a huge part in marketing our company

What is your favorite aspect of this product?

Crm,this tool ensures that customers data are kept safe and in order incase they are needed,it is also the perfect tool to track the progress of your customers and keep them close to the business

What do you dislike most about this product?

I have not experienced anything as a dislike soo far

What recommendations would you give to someone considering this product?

This tool is 100% working and can play a huge part in your company,as a user I guarantee you that this tool will bring changes in your company by a huge margin,I highly recommend it to you

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

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