Oracle

Oracle E-Business Suite

7.9 /10

What is Oracle E-Business Suite?

Oracle E-Business Suite is the a comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.

Company Details

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Oracle E-Business Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle E-Business Suite.

80 Likeliness to Recommend

97 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle E-Business Suite?

2% Negative

1% Neutral

97% Positive

Pros

Client's Interest First
Helps Innovate
Continually Improving Product
Reliable

Feature Ratings

Average 82

Collaboration

Customer Service Management

Analytics and Reporting

Sales Management

Marketing Management

Lead Management

Mobile

Account and Contact Management

Quote Contract and Proposal

Telephony and Call Center Management

Activity and Workflow Management

Vendor Capability Ratings

Average 82

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of IT Administration

Vendor Support

Also Featured in...

Discrete Manufacturing ERP

Score 8.2

View Oracle E-Business Suite in this category (opens in a new tab)

Accounting - Enterprise

Score 7.7

View Oracle E-Business Suite in this category (opens in a new tab)

Enterprise Resource Planning - Enterprise

Score 7.3

View Oracle E-Business Suite in this category (opens in a new tab)

Oracle E-Business Suite Reviews

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2023

End-to-end business process automation

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Osahon E.

Role: Consultant
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2023

The best and proven ERP solution.

Likeliness to Recommend

1 /10

What differentiates Oracle E-Business Suite from other similar products?

Oracle E-Business Suite, remains the best in industry, but it is pricey. The cost of ownership is expensive as of 2014 - 2020. Although there are more flexible pricing in cloud option, but I still think some adjustment are needed to maintain the lead. It has always been the best solution for ERP.

What is your favorite aspect of this product?

Oracle financials

What do you dislike most about this product?

It is expensive, but worth every buck.

What recommendations would you give to someone considering this product?

Include Oracle SOA suite in your purchase and you will have a hitch free integration.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Adel D.

Role: Information Technology
Industry: Transportation
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates Oracle E-Business Suite from other similar products?

Oracle E-Business Suite Is an ERP more organized and structural more than the others and easy in parameters and in integration

What is your favorite aspect of this product?

is how to parameter the rules and work flow to get a right procedural integration of accounting from the others modules

What do you dislike most about this product?

some times in rollback off some worklow, i fine somme difficulties

What recommendations would you give to someone considering this product?

Yes i recommend this ERP for all kindes of company to manage and orgonize their company and gives more results

Pros

Acts with Integrity
Helps Innovate
Continually Improving Product
Reliable

Oracle E-Business Suite

What is Oracle E-Business Suite?

Company Details

Need Assistance?

Oracle E-Business Suite Ratings

80 Likeliness to Recommend

97 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Oracle E-Business Suite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Customer Service Management Includes case and ticket management, automatic escalation rules, advanced resolution tools, multi-channel integration, and in-band response capabilities.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Sales Management Lead gen, pipeline management, team & geography-based assignment. Compensation & contract management. Ability to pull customer data from the social cloud.

Marketing Management Multi-channel campaign management and analytics, budget tracking, click-to-lead capabilities, and social property management, keyword mining, and analytics.

Lead Management Track and optimize prospective customers through lead generation, customer inquiry and capture, filtering, grading distribution, and contact/lead nurturing.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Account and Contact Management Customizable records with customer demographic information, account history, and billing information.

Quote Contract and Proposal Includes web portals, quoting capabilities, order tracking and fulfillment, and rapid deployment templates for e-commerce sites.

Telephony and Call Center Management Computer-telephony integration for bringing call info into the CRM suite. Advanced call recording, scripting, queuing, and Interactive Voice Response (IVR).

Activity and Workflow Management Text or code-based and visual workflow designers.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Discrete Manufacturing ERP

Accounting - Enterprise

Enterprise Resource Planning - Enterprise

Oracle E-Business Suite Reviews

End-to-end business process automation

Likeliness to Recommend

Pros

Osahon E.

The best and proven ERP solution.

Likeliness to Recommend

Pros

Adel D.

Fantastic Product

Likeliness to Recommend

Pros

Feature Ratings

Collaboration

Customer Service Management

Analytics and Reporting

Sales Management

Marketing Management

Lead Management

Mobile

Account and Contact Management

Quote Contract and Proposal

Telephony and Call Center Management

Activity and Workflow Management

Vendor Capability Ratings

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of IT Administration

Vendor Support