Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Lead Management

87

Sales Management

86

Account and Contact Management

86

Collaboration

84

Customer Service Management

84

Analytics and Reporting

84

Activity and Workflow Management

83

Marketing Management

82

Quote Contract and Proposal

82

Telephony and Call Center Management

81

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

85

Availability and Quality of Training

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Ease of IT Administration

81

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Michael F.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use but hard to manage

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Very good lead management

What is your favorite aspect of this product?

Analytics functions are very advanced

What do you dislike most about this product?

It is not easy to jntegrate salesforce with other software

What recommendations would you give to someone considering this product?

Only choose it if you have a high skilled internal IT department

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Helps Innovate

Sonu Kumar S.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Awesome tool, provides many out of the box feature

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Out Of box feature, and many unique features like lead & case management.

What is your favorite aspect of this product?

Everything is good in this, Even we get good customer support from salesforce whenever we get stuck they are available.

What do you dislike most about this product?

Nothing at this moment.

What recommendations would you give to someone considering this product?

Easy to setup Easy to get trained through trailhead modules and you are ready to go. Any new things comes they provides trailhead module to learn for the same so that if needed we can use them in work. Out of The Box setup for configuring the business requirement. And many more we can do using Apex, LWC, flow, etc

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Venkata Sai Prasad Reddy Y.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

effective lead management

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Get started immediately

What is your favorite aspect of this product?

Shorten the sales cycle with automated adaptive campaigns designed to always provide the best next step for every client.

What do you dislike most about this product?

Einstein analytics is used for reporting, which is very advanced and some users don't get it. Proper training is required. Integration with all marketing and outside sources do not takes place. It is integrated with some applications but not all.

What recommendations would you give to someone considering this product?

Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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