What is HubSpot Sales Hub?

Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Enterprise category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

85 Likeliness to Recommend

Down 1
Since last award

97 Plan to Renew

Up 4
Since last award

83 Satisfaction of Cost Relative to Value

Up 2
Since last award


Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

3% Negative
3% Neutral
94% Positive

Pros

  • Generous Negotitation
  • Transparent
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Lead Management

90

Marketing Management

90

Sales Management

90

Collaboration

87

Customer Service Management

87

Account and Contact Management

85

Analytics and Reporting

83

Telephony and Call Center Management

80

Activity and Workflow Management

80

Quote Contract and Proposal

74

Mobile

68

Vendor Capability Ratings

Average 81

Ease of Implementation

100

Quality of Features

97

Usability and Intuitiveness

94

Ease of Customization

93

Breadth of Features

91

Business Value Created

91

Ease of Data Integration

91

Ease of IT Administration

91

Availability and Quality of Training

88

Product Strategy and Rate of Improvement

84

Vendor Support

81

HubSpot Sales Hub Reviews

Kapil N.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Makes everyday easy and convenient.

Likeliness to Recommend

9 / 10

What differentiates HubSpot Sales Hub from other similar products?

it helps in smooth lead, sales management and automatically makes a list of all prospects I view, sometimes even suggests me Prospects as per my search results. Very handy/mobile and is helping me everyday!

What is your favorite aspect of this product?

Its promptness when looking for leads and their details, cuts down half of my work and generates concise and brief reports.

What do you dislike most about this product?

There are only 50 free credits, hence we need to buy membership to avail more credits. HubSpot gets expensive really quickly. It has annual contracts – no early termination.

What recommendations would you give to someone considering this product?

The best platform for the sales HubSpot Sales Hub is a wonderful platform for the sales team. I am managing a team of 10 sales professorial and I found this platform very much useful when it comes to tracking the activities and performance of my sales team and overall sales activities.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Effective Service

Su-Wei Y.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Merge all your customer services data in one place

Likeliness to Recommend

8 / 10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot provides excellent customer service and a contact database with E-mailing and mobile user support options. The ticket creation option and User Experience channels provide the maximum connection with customers for queries and suggestions. Other main features include Visitor Identification and tracking, User Roles and Team Management, Intelligent Conversion tools for better sales.

What is your favorite aspect of this product?

The tool provides a lot of features in a single platform with the very high cost of premium features plans, which is only available for a large business to afford. The support team is very slow they should be quick to respond and resolute as much of the activity is stopped due to any system error.

What do you dislike most about this product?

Social Media Integration is very poor and does not keep up with the updates coming from those platforms. The basics of the tool require proper learning and understanding of the platform.

What recommendations would you give to someone considering this product?

The tool provides a free plan for CRM, paid plans are also economical. Customer feedback service and ticketing options are very healthy to connect with customers. Conversion Intelligence is also available. Snippets and templates are available.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

vivek n.

  • Role: Vendor Management
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Fantastic product for sales team

Likeliness to Recommend

9 / 10

What differentiates HubSpot Sales Hub from other similar products?

Easy to use, Mobile app support for sales team for one the go update.

What is your favorite aspect of this product?

Easy and minimalistic UI, mobile app for on the go update on sale steam and deals.

What do you dislike most about this product?

Nothing. It is fulfilling all our requirements.

What recommendations would you give to someone considering this product?

It is a must-have product of any sales team that is dealing with big clients as well as small ones.

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing