What is HubSpot Sales Hub?

Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Enterprise category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

86 Likeliness to Recommend

98 Plan to Renew

5
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

7% Negative
1% Neutral
92% Positive

Pros

  • Generous Negotitation
  • Transparent
  • Fair
  • Enables Productivity

Feature Ratings

Average 87

Marketing Management

93

Sales Management

91

Account and Contact Management

90

Customer Service Management

89

Lead Management

89

Collaboration

87

Analytics and Reporting

87

Telephony and Call Center Management

84

Quote Contract and Proposal

84

Activity and Workflow Management

83

Mobile

80

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

88

Business Value Created

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of Implementation

81

Ease of Customization

81

Quality of Features

80

Ease of IT Administration

80

Breadth of Features

79

Vendor Support

77

HubSpot Sales Hub Reviews

Clayton W.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Ease of use is great perfect for lead generation

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The ease of use and the ability to keep track of calls and emails

What is your favorite aspect of this product?

Email tracking and reminders of days since last activity

What do you dislike most about this product?

nothing comes to mind

What recommendations would you give to someone considering this product?

keep up the good work

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brian W.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Drives lead and revenue generation

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Easier to use than competitive vendors

What is your favorite aspect of this product?

Integrates well into existing marketing technology stack

What do you dislike most about this product?

As the company grows it may not be able to sustain our scale

What recommendations would you give to someone considering this product?

Give them a try in your evaluation process.

Pros

  • Performance Enhancing
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Shreya ..

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Product enhancement could be better for enterprise

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Being a true all-in-one platform, hubspot conslidates a lot of siloed systems into a single platform.

What is your favorite aspect of this product?

I love the social media engagement and customer service tool

What do you dislike most about this product?

Hubspot gets really expensive quickly & upfront contracts and payments don't make it any better. Also, it doesn't provide options for A/B testing.

What recommendations would you give to someone considering this product?

Consider buying it but with caution

Pros

  • Helps Innovate
  • Caring
  • Fair
  • Acts with Integrity