What is HubSpot Sales Hub?
Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
4
Since last award
86 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Helps Innovate
- Reliable
- Unique Features
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Conversion Analysis
Audience Segmentation
Data Visualization
Customer Journey Modelling
API Framework
Audience Demographics
Real Time Workflow Automation
Anomaly Detection
Cross Channel Attribution Analysis
Metadata Management
Predictive Analytics
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of Data Integration
Quality of Features
Ease of Implementation
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Lead Management
Score 8.8
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Sales Enablement
Score 8.8
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Sales Analytics
Score 8.7
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Sales Engagement Platforms
Score 8.7
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Customer Relationship Management - Midmarket
Score 8.6
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HubSpot Sales Hub Reviews
Nicholas S.
- Role: C-Level
- Industry: Construction
- Involvement: End User of Application
Submitted Apr 2024
What every company needs is HubSpot Sales Hub
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
For lead nurturing and workflow management, we rely on HubSpot Sales Hub. We can streamline our outreach efforts and maintain complete visibility into all correspondences with the help of HubSpot Sales Hub. Even better, HubSpot Sales Hub lets you build outreach material and store all of your emails in one convenient location. You won't have to switch between apps as often thanks to HubSpot Sales Hub's integration with Gmail.
What is your favorite aspect of this product?
Working with HubSpot Sales and other HubSpot technologies for a long time has given me the opportunity to see firsthand the diversity of tools available. I want to start by saying that my team and I have benefited from automating repetitious sales efforts. Everything that used to be manual and laborious is now automated, freeing us up to concentrate on what really matters.Better more, the HubSpot Sales software makes it simple to monitor and organize leads, contacts, prospects, and actions.
What do you dislike most about this product?
It may be a pain for new users to adjust if they aren't already familiar with the Hubspot environment, and there's a steep learning curve for those that aren't. The fact that the client-facing emails don't match the template versions is another gripe of mine.
What recommendations would you give to someone considering this product?
When it comes to streamlining processes, HubSpot Sales Hub is second to none. If your lead pool is tiny and you'd rather not contact the same individuals over and over again, HubSpot Sales Hub may help you organize your leads into sequences and assign tasks based on them. Cold email outreach doesn't require your attention. When leads aren't organized in sequence, HubSpot Sales Hub might use some improvement. Search choices are limited to more precise terms like name and firm.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Luan D.
- Role: Consultant
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Apr 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Leo C.
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Apr 2024
A great product but better onboarding needed.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It is an all-encompassing platform that makes sales and customer relationships more streamlined in one place.
What is your favorite aspect of this product?
The way that the CRM and sales funnel fit together rather well.
What do you dislike most about this product?
The lack of support and customisation at onboarding.
What recommendations would you give to someone considering this product?
Enter some training and calls with Hubspot to ensure that you set up the system correctly for your needs.
Pros
- Helps Innovate
- Trustworthy
- Respectful
- Acts with Integrity
Cons
- Charges for Enhancements
- Slower Product Innovation
- Less Performance Enhancing
