What is HubSpot Sales Hub?

Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

89 Likeliness to Recommend

94 Plan to Renew

Up 1
Since last award

88 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

3% Negative
3% Neutral
94% Positive

Pros

  • Trustworthy
  • Respectful
  • Transparent
  • Helps Innovate

Feature Ratings

Average 85

E-Mail Campaign Management

90

CRM Integration

89

Workflow Automation

88

Pipeline Management

88

Sales Analytics

85

Internal Sales Collaboration

84

E-Mail Integration

83

Call Management

82

Next-Best-Action Recommendations

80

Dialer Integration

80

Conversation Coaching

79

Vendor Capability Ratings

Average 85

Business Value Created

95

Ease of Implementation

94

Ease of IT Administration

94

Availability and Quality of Training

91

Breadth of Features

91

Quality of Features

91

Ease of Customization

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Vendor Support

82

Usability and Intuitiveness

75

HubSpot Sales Hub Reviews

Laura S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

High quality Training!

Likeliness to Recommend

9 / 10

What differentiates HubSpot Sales Hub from other similar products?

Offers much more than basic training.

What is your favorite aspect of this product?

Very easy to navigate.

What do you dislike most about this product?

Customization and data entry can be quite overwhelming with lots of clicks to get right.

What recommendations would you give to someone considering this product?

A great tool to track their leads/opportunities revenue

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Waleed K.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Powerful CRM with Seamless Sales Automation

Likeliness to Recommend

8 / 10

What differentiates HubSpot Sales Hub from other similar products?

The larger HubSpot CRM suite, which also includes tools for marketing, sales, customer service, and operations, includes HubSpot Sales Hub. Businesses can align their teams and produce a consistent customer experience thanks to this integration's seamless data sharing and comprehensive view of the customer journey.

What is your favorite aspect of this product?

My Favorite Aspect of HubSpot Sales Hub: Efficient Task Management and Mobile App. HubSpot Sales Hub's task management and mobile app have transformed my prospecting and follow-up process. With seamless task organization and easy call capabilities on my phone, I stay productive and build strong relationships with prospects. It's an indispensable asset for sales success!

What do you dislike most about this product?

Advanced users or businesses with unique requirements might feel limited by the level of customization offered within the platform.

What recommendations would you give to someone considering this product?

HubSpot offers a free trial period and product demos. Take advantage of these opportunities to explore the platform's features, user interface, and how it fits into your workflow. Engage your team in the evaluation process to gather feedback from potential end-users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Melvin B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

A great tool for Lead Management

Likeliness to Recommend

10 / 10

What differentiates HubSpot Sales Hub from other similar products?

The seamless integration of HubSpot Sales Hub with the HubSpot CRM, which offers a complete sales solution, sets it apart from other products of a similar nature. The software provides many different sales tools in one convenient spot, such as email tracking, document management, and deal pipeline monitoring. Additionally, its powerful reporting and analytics capabilities offer insightful information about sales performance and aid in the optimization of sales plans for better outcomes.

What is your favorite aspect of this product?

My favorite feature of HubSpot Sales Hub is its robust CRM integration, which makes it possible to oversee customer interactions and sales activity in real time and in one location. The platform's automation tools, like email templates and sequences, save waiting time and increase effectiveness when contacting prospects. To analyze sales success and make data-driven decisions, the powerful analytics and reporting tools offer invaluable insights.

What do you dislike most about this product?

I find HubSpot Sales Hub's pricing structure to be the thing I detest it the most because it might be expensive for startups or small enterprises with tight budgets. In addition, even while the platform offers a variety of capabilities, some advanced functionalities can call for additional add-ons or upgraded plans, raising the entire cost. Last but not least, learning how to fully explore and use all of the tools and features offered can be time- and effort-consuming for novice users.

What recommendations would you give to someone considering this product?

If you're thinking about using HubSpot Sales Hub, I'd advise you to make the most of the platform's CRM connectivity and use all of its robust sales capabilities for efficient workflows. To make sure the pricing options match your wants, criteria, and budget, it's critical to carefully assess your company's needs. The platform's potential will be maximized and greater sales results will be generated by spending time on training and becoming familiar with its features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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