What is HubSpot Sales Hub?

Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

2
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

6% Negative
6% Neutral
88% Positive

Pros

  • Trustworthy
  • Respectful
  • Transparent
  • Caring

Feature Ratings

Average 84

E-Mail Campaign Management

90

CRM Integration

86

Pipeline Management

85

E-Mail Integration

85

Workflow Automation

84

Internal Sales Collaboration

83

Sales Analytics

83

Dialer Integration

82

Next-Best-Action Recommendations

81

Call Management

79

Omnichannel Campaign Management

77

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

87

Ease of Data Integration

87

Quality of Features

86

Usability and Intuitiveness

85

Breadth of Features

85

Availability and Quality of Training

85

Vendor Support

83

Ease of IT Administration

82

Ease of Customization

78

Product Strategy and Rate of Improvement

77

HubSpot Sales Hub Reviews

Navadeep R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Great tool for Leads Management

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

It is very user-friendly and can able to manage leads easily.

What is your favorite aspect of this product?

At one place we can manage all the leads and able engage them with just one click

What do you dislike most about this product?

It is a bit pricey but the functionalities are worth to take the subscription

What recommendations would you give to someone considering this product?

Lead Management from Hubspot is very handy for any business owner.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2024

HubSpot Sales Hub Has Been a Powerful Solution

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Josh H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use but needs newer innovative features

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use and how simple the platform is. Other CRM softwares can be over engineered and complicated, at least HubSpot sticks with what it knows and does it well.

What is your favorite aspect of this product?

How easy it is to use and the built in dialer. Many CRM's lack a well made dialer with call recording functionalities.

What do you dislike most about this product?

No next/previous button. A very small thing however it really helps with productivity.

What recommendations would you give to someone considering this product?

Great CRM to go for. Nothing out of the ordinary and not overly complicated but I wish they were slightly more innovative with their software.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Respectful
  • Security Protects

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