What is HubSpot Sales Hub?

Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

89 Likeliness to Recommend

Up 1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Trustworthy
  • Respectful
  • Caring
  • Fair

Feature Ratings

Average 84

E-Mail Campaign Management

90

CRM Integration

87

Workflow Automation

87

Sales Analytics

85

Internal Sales Collaboration

85

E-Mail Integration

84

Pipeline Management

84

Next-Best-Action Recommendations

81

Call Management

80

Dialer Integration

79

Conversation Coaching

79

Vendor Capability Ratings

Average 84

Ease of IT Administration

96

Availability and Quality of Training

93

Business Value Created

93

Ease of Implementation

92

Breadth of Features

87

Ease of Customization

87

Quality of Features

87

Ease of Data Integration

85

Product Strategy and Rate of Improvement

82

Vendor Support

79

Usability and Intuitiveness

73

HubSpot Sales Hub Reviews

Elizabeth K. H.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy to use, but a bit pricey

Likeliness to Recommend

10 / 10

What differentiates HubSpot Sales Hub from other similar products?

Can use free with paid versions which is nice for our 1099s and we can still own the data Sales tools! Marketing is very pricy though Built around sales and marketing not just one or the other

What is your favorite aspect of this product?

Intergration of products like zoom Customer Services! Omg our Rep Cyndi is a goddess of knowledge and help Flexable and willing to adjust to small business needs that are on a large playing field

What do you dislike most about this product?

Not able to mix match different features to customize the portal. - marketing has one thing we use just one but we have to have the whole thing and it is a bit pricey

What recommendations would you give to someone considering this product?

Make sure you have your work flow, future ideas, and a list of needs vs wants keep automation in mind before signature. If you don't know what can be automated ask them Make sure to talk to tech and sales. before signature.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Laura S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

High quality Training!

Likeliness to Recommend

9 / 10

What differentiates HubSpot Sales Hub from other similar products?

Offers much more than basic training.

What is your favorite aspect of this product?

Very easy to navigate.

What do you dislike most about this product?

Customization and data entry can be quite overwhelming with lots of clicks to get right.

What recommendations would you give to someone considering this product?

A great tool to track their leads/opportunities revenue

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Waleed K.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Powerful CRM with Seamless Sales Automation

Likeliness to Recommend

8 / 10

What differentiates HubSpot Sales Hub from other similar products?

The larger HubSpot CRM suite, which also includes tools for marketing, sales, customer service, and operations, includes HubSpot Sales Hub. Businesses can align their teams and produce a consistent customer experience thanks to this integration's seamless data sharing and comprehensive view of the customer journey.

What is your favorite aspect of this product?

My Favorite Aspect of HubSpot Sales Hub: Efficient Task Management and Mobile App. HubSpot Sales Hub's task management and mobile app have transformed my prospecting and follow-up process. With seamless task organization and easy call capabilities on my phone, I stay productive and build strong relationships with prospects. It's an indispensable asset for sales success!

What do you dislike most about this product?

Advanced users or businesses with unique requirements might feel limited by the level of customization offered within the platform.

What recommendations would you give to someone considering this product?

HubSpot offers a free trial period and product demos. Take advantage of these opportunities to explore the platform's features, user interface, and how it fits into your workflow. Engage your team in the evaluation process to gather feedback from potential end-users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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