What is HubSpot Sales Hub?
Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
2
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Respectful
- Transparent
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
E-Mail Campaign Management
CRM Integration
E-Mail Integration
Pipeline Management
Workflow Automation
Internal Sales Collaboration
Sales Analytics
Dialer Integration
Next-Best-Action Recommendations
Call Management
Omnichannel Campaign Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.9
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Sales Enablement
Score 8.8
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Sales Analytics
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Intelligence
Score 8.5
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HubSpot Sales Hub Reviews
Josh H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Easy to use but needs newer innovative features
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Ease of use and how simple the platform is. Other CRM softwares can be over engineered and complicated, at least HubSpot sticks with what it knows and does it well.
What is your favorite aspect of this product?
How easy it is to use and the built in dialer. Many CRM's lack a well made dialer with call recording functionalities.
What do you dislike most about this product?
No next/previous button. A very small thing however it really helps with productivity.
What recommendations would you give to someone considering this product?
Great CRM to go for. Nothing out of the ordinary and not overly complicated but I wish they were slightly more innovative with their software.
Pros
- Performance Enhancing
- Enables Productivity
- Respectful
- Security Protects
- Role: Sales Marketing
- Industry: Education
- Involvement: Initial Implementation
Submitted Feb 2024
Great product!
Likeliness to Recommend
Pros
- Caring
- Acts with Integrity
- Helps Innovate
- Respectful
Cons
- Less Effective Service
- Less Friendly Negotiation
Yatharth S.
- Role: Sales Marketing
- Industry: Construction
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Amazing features and great ease of use
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales hub has a lot of features that are not present in other products. This makes it easier to use and justifies the premium pricing.
What is your favorite aspect of this product?
My favourite aspect is how seamless the interface it. This makes it extremely comfortable to use
What do you dislike most about this product?
I think the pricing is a little too high, however the breadth of features it has makes it worth the price
What recommendations would you give to someone considering this product?
I would recommend everyone to develop a business case for HubSpot, and if it makes sense, go ahead and purchase it
Pros
- Continually Improving Product
- Performance Enhancing
- Unique Features
- Effective Service
