What is HubSpot Sales Hub?
Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
2
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Respectful
- Transparent
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
E-Mail Campaign Management
CRM Integration
E-Mail Integration
Pipeline Management
Workflow Automation
Internal Sales Collaboration
Sales Analytics
Dialer Integration
Next-Best-Action Recommendations
Call Management
Omnichannel Campaign Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.9
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Sales Enablement
Score 8.8
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Sales Analytics
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Intelligence
Score 8.5
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HubSpot Sales Hub Reviews
Jeffrey G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
We track and report sales through HubSpot Sales
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
We can better manage our funnels and understand the best conversion points of our customer base with the help of HubSpot. On top of that, we can control the flow of information on all our platforms.
What is your favorite aspect of this product?
It's really helpful to be able to match the right people with a client's case; It allows us to see exactly where we are in the process. It's convenient that you can upload images and client emails to your account and then use that folio to complete the quote. Although I haven't tried any other UI, this one seems to be very reliable and keeps everything in one place.
What do you dislike most about this product?
In my opinion, HubSpot as a whole could benefit from a market-specific B2C system. To manage our business-to-consumer customer base, I have had to independently develop numerous solutions using HubSpot technologies. It would be very beneficial if HubSpot's focus on the b2c market was the same as the b2b market.
What recommendations would you give to someone considering this product?
I really like how the platform works together and how easy it is to monitor your prospects. You can set up automated communications, reminders, tasks, and sequence flows, plus custom email templates. As a result, time is taken away from my day.
Pros
- Enables Productivity
- Efficient Service
- Saves Time
- Transparent
Paige W.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: End User of Application
Submitted Jan 2024
Good tool that helps increase our sales.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
I can save time and use it to create meaningful connections with my clients, which is how it differentiates from other programs. Details like typing "Call" into a new task's description will bring up the opportunity to call the customer with one click while they're working on the task at hand.
What is your favorite aspect of this product?
I really like how the platform works together and how simple it is to follow up with leads. Features such as auto-outreach, sequence flow, reminders, and tasks will be at your disposal. It saves me a lot of time.
What do you dislike most about this product?
We were disappointed by the lack of functionality in the LinkedIn and Google ad connectors, and we learned the hard way that sending advertising audiences to these platforms from Hubspot requires a higher marketing touch level.
What recommendations would you give to someone considering this product?
Because of its practically endless features, I highly suggest the application. Managing advertisements, automated sales sequences, and email outreach and prospecting are all within its capabilities.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Tory R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Features delight!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The combination of HubSpot Sales Hub with Salesforce as our CRM provides a powerful view into our leads which allows us to make better use of our sales and marketing efforts. We can better focus our time on prospecting with enriched data with an easy to understand and navigate system.
What is your favorite aspect of this product?
I enjoy most the use-friendly interface which allows my team and I to navigate deals seamlessly to better improve our overall bottom line. The tracking and reporting is also very robust.
What do you dislike most about this product?
I dislike the price most because it is very pricey in my opinion. The charge for additional contacts beyond the scope of the contract is frustrating.
What recommendations would you give to someone considering this product?
Take advantage of the breadth of features HubSpot provides! It can be overwhelming sometimes to know where to start but the Customer Service team is extremely helpful and there's lots of informative how-to videos online, so make sure to leverage those.
Pros
- Reliable
- Unique Features
- Client Friendly Policies
- Appreciates Incumbent Status