What is HubSpot Sales Hub?

Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Enterprise category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

86 Likeliness to Recommend

98 Plan to Renew

5
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

7% Negative
2% Neutral
91% Positive

Pros

  • Generous Negotitation
  • Transparent
  • Fair
  • Enables Productivity

Feature Ratings

Average 87

Marketing Management

93

Sales Management

91

Account and Contact Management

90

Customer Service Management

89

Lead Management

89

Collaboration

87

Analytics and Reporting

87

Telephony and Call Center Management

84

Quote Contract and Proposal

84

Activity and Workflow Management

83

Mobile

80

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

88

Business Value Created

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of Implementation

81

Ease of Customization

81

Quality of Features

81

Ease of IT Administration

80

Breadth of Features

79

Vendor Support

77

HubSpot Sales Hub Reviews

Michael Stuart-In D.

  • Role: Public Sector
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An intuitive and flexible CRM tool

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The HubSpot SEO tool is its best feature. We didn't invest in href, but thanks to its SEO tool, we could do SEO Research and identify keywords, both of which were beneficial to our team. One of the top platforms for marketing automation solutions is Hubspot, and they excel at it. It allows us the freedom to track leads and contact them in a much more orderly and regulated manner.

What is your favorite aspect of this product?

HubSpot is relatively simple to set up and use. The platform is incredibly easy to use and can be tailored to your personal preferences. We observe that the plug-in delays Microsoft Outlook to the point where coworkers who are not in sales frequently "switch off" the link. The most attractive feature of Hubspot is the ability to add filters to arrange our leads there, making it simple to remove unnecessary charges and concentrate on relevant prospects.

What do you dislike most about this product?

Even though new themes have been added, the colors and tints are not particularly appealing, despite the excellent design and user-friendliness of the site. It is also necessary to refine the migration process since bringing a new customer into the fold is time-consuming.

What recommendations would you give to someone considering this product?

The best capabilities for simple customer service administration and an exceptional lead generation platform are found in HubSpot Marketing Hub, a highly successful Cloud marketing platform. The data integration functions are pretty helpful, and the reporting tools are straightforward and practical data collection tools. HubSpot is simple to administer and use. You might start by reading one of the many user manuals and tutorials available.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Stella J.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

HubSpot CRM Platform – A Leading Tool

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

It is a simple platform to use. It gives users’ time to time reporting about their interactions and work. It organizes users’ tasks and customer details. It includes a calling feature for its users’ as well. The foremost benefit is its simplicity in its usage as it urges more and more people to try it.

What is your favorite aspect of this product?

It can integrate with any of the other platforms very well. This helps the users’ in doing their work with more ease. It can manage the data of users’ according to their preferences. It offers a free trial version.

What do you dislike most about this product?

More templates can be added. Customer support is not helpful to the users’. There are many errors and bugs in this platform. User interface is much difficult. Not everyone is creative enough and people may look for templates that do their work or provides basis for their work.

What recommendations would you give to someone considering this product?

It should improve the interface and should make it user-friendly. The errors and bugs should be removed for better user experience. The bugs and errors should be removed and improvements should be made on priority basis as it can be the basis on what a person can accept or reject usage of this platform.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Caring
  • Respectful

Jose R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

It enables you to track and organize your sales

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

I can monitor my workflow and allocate work to myself and my teammates. I can combine this with my inbox via a Browser extension, eliminating the need to hold track of items individually. It also includes an app that allows me to deal with things using my smartphone.

What is your favorite aspect of this product?

Monitoring workflow and follow-up has become a breeze. It was tough for me to keep records of how to work through with someone. Hubspot has relieved me of such a burden, allowing me to concentrate on my closings. I can keep records of stuff using the Hubspot application on my smartphone.

What do you dislike most about this product?

When I conduct a marketing operation and receive responses, I am unable to view their responses inside the contact's log. Furthermore, even though the domain is allocated to one salesman, it is sometimes transferred to others when an incoming call rolls in.

What recommendations would you give to someone considering this product?

When you begin to use the tool frequently, your life gets easier, and that you are free to concentrate mostly on closing business rather than being bogged down in procedures.

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Saves Time