Microsoft Dynamics 365 Sales Enterprise Logo Award Winner Product Badge
Microsoft Dynamics 365 Sales Enterprise Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Dynamics 365 Sales Enterprise

8.4 / 10
Category
Microsoft Dynamics 365 Sales Enterprise
8.4 / 10

What is Microsoft Dynamics 365 Sales Enterprise?

Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights.

Company Details


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Awards & Recognition

Microsoft Dynamics 365 Sales Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Microsoft Dynamics 365 Sales Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Dynamics 365 Sales Enterprise.

85 Likeliness to Recommend

94 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Dynamics 365 Sales Enterprise?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Helps Innovate
  • Efficient Service

Feature Ratings

Average 81

Collaboration

83

Analytics and Reporting

83

Account and Contact Management

82

Lead Management

82

Sales Management

81

Customer Service Management

81

Activity and Workflow Management

80

Marketing Management

80

Telephony and Call Center Management

79

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 79

Ease of IT Administration

94

Business Value Created

93

Breadth of Features

92

Quality of Features

91

Ease of Customization

90

Ease of Data Integration

89

Availability and Quality of Training

86

Ease of Implementation

86

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

86

Vendor Support

84

Microsoft Dynamics 365 Sales Enterprise Reviews

Jarrard N.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Makes work easier

Likeliness to Recommend

10 / 10

What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?

It has a great co plot feature that helps you finish tasks quicker and easier with great built I'm features

What is your favorite aspect of this product?

Allows for use with other applications where we communicate like Microsoft teams to help to better get our messages and work with each other. Also allows for lookkng through loads of data to assist in understanding what's going on in our business

What do you dislike most about this product?

There is none that I dislike.

What recommendations would you give to someone considering this product?

It's perfect if you want something different and unique to help to view rhe businesses documents on a large scale and manage and work with different departments.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michael O.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Great Product

Likeliness to Recommend

10 / 10

What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?

While array pf features

What is your favorite aspect of this product?

Easy drop-down features

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

It's a good product to purchase

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Honorat Anschaire Gildas N.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Likeliness to Recommend

9 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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