Compare and Evaluate
Enterprise Resource Planning
ERP is a set of business management software solutions which an organization can use to collect, store, manage, and interpret data from business activities and/or processes and commonly include finance, operations, HR, planning and supply chain.
The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.
These include:
- User Satisfaction Rankings
- Business Value Scores
- Vendor Capability Comparisons
- Product Feature Evaluations
The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.
These include:
- Strategy and Innovation
- Service Experience
- Conflict Resolution
- Product Impact
- Negotiation and Contract
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Latest Award: October 2020
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Latest Research
Thinking about choosing a new software vendor but don't know where to start? Narrow down your shortlist by focusing on software that has received an Info-Tech Research Group award. New data from SoftwareReviews shows that organizations reported higher satisfaction when they switched to software that had received an Info-Tech award.
Enterprise Resource Planning Products
Data QuadrantReport
A thorough evaluation and ranking of all software to compare software across every dimension.
Emotional FootprintReport
A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.
Unit4
Unit4 ERP
Unit4 Business World is a cloud ERP solution that enables service-centric organizations in the public and private sectors to gain a significant advantage over their peers. Its leading-edge architecture facilitates faster innovation at a lower cost and with less disruption. The result is more opportunity and smarter operations.
8.1
Composite Score
8.3
CX Score
+86
Emotional Footprint
80%
Likeliness to Recommend
23
Reviews
Oracle
Oracle ERP Cloud
Streamline your enterprise business processes with Enterprise Resource Planning (ERP) Cloud. With ERP Cloud Financials, Procurement, Project Portfolio Management and more, you can increase productivity, lower costs, and improve controls.
8.1
Composite Score
8.4
CX Score
+85
Emotional Footprint
82%
Likeliness to Recommend
34
Reviews
Microsoft
Microsoft Dynamics 365 ERP
Optimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale—all with an intelligent, modern business application.
8.0
Composite Score
8.0
CX Score
+80
Emotional Footprint
82%
Likeliness to Recommend
37
Reviews
Acumatica
Acumatica Cloud ERP
Acumatica ERP (Enterprise Resource Planning) system delivers adaptable cloud and mobile technology with a unique all inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, eCommerce, Field Service, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers – Acumatica.
7.9
Composite Score
8.3
CX Score
+79
Emotional Footprint
80%
Likeliness to Recommend
43
Reviews
Oracle
Oracle NetSuite ERP
NetSuite ERP delivers the proven, comprehensive financial management capabilities required to grow a changing, complex business. NetSuite ERP takes your business beyond traditional accounting software by streamlining operations across your entire organization and providing you with the real-time visibility you need to make better, faster decisions.
7.8
Composite Score
8.1
CX Score
+78
Emotional Footprint
80%
Likeliness to Recommend
70
Reviews
Sage Group
Sage X3
Sage business management and enterprise resource planning systems. Our comprehensive business management and enterprise resource planning (ERP) solutions, available in the cloud and on premise, provide everything you need to better run your business. Your sales staff can check accounts from the road, accounting can instantly invoice customers, and you’ll have better insight into your cash flow, inventory and profitability. And that’s not all. With integrated CRM software through to HR and Payroll applications, you’ll have everything you need to connect your people…your resources that make your business the best.
7.8
Composite Score
7.9
CX Score
+78
Emotional Footprint
83%
Likeliness to Recommend
47
Reviews
FinancialForce.com
FinancialForce ERP
With FinancialForce ERP software on the Salesforce1 platform, you allow your sales, finance, services, supply chain and HR teams to work together seamlessly on one cloud platform. No more department silos, no more multiple customer records to maintain, no more disconnected applications.
7.7
Composite Score
8.0
CX Score
+81
Emotional Footprint
77%
Likeliness to Recommend
23
Reviews
Ramco Systems
Ramco ERP Suite
Ramco ERP is a comprehensive cloud ERP solution catering to the needs of fast growing enterprises embarked on digital transformation. Ramco's cognitive and post-modern ERP helps optimize complex business processes and enables organizations thrive digitally. Ramco ERP offers unified solution with flexible workflow based approach, bundled with In-memory based real-time optimization engine and powerful analytics. Ramco ERP is scalable and can be deployed on cloud or on premise. It supports integration with most of the existing business applications.
7.7
Composite Score
7.8
CX Score
+79
Emotional Footprint
71%
Likeliness to Recommend
22
Reviews
Oracle
Oracle PeopleSoft
Oracle's PeopleSoft Financial Management reduces costs by automating, centralizing, and standardizing global transactional processes. Manage risk and reduce compliance costs with end-to-end processes for governance, risk, and compliance. Make the right investments in the business with integrated performance management and business intelligence.
7.6
Composite Score
7.8
CX Score
+75
Emotional Footprint
79%
Likeliness to Recommend
94
Reviews
Workday, Inc.
Workday Financial Management
Workday Financial Management goes beyond the basics of accounting and focuses on speed, agility, cost, and insights. These unified applications include a full range of finance and accounting capabilities, real-time business insights, and fully auditable process management.
7.5
Composite Score
7.6
CX Score
+72
Emotional Footprint
79%
Likeliness to Recommend
59
Reviews
Oracle E-Business Suite
Oracle E-Business Suite
Oracle E-Business Suite is the a comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.
7.4
Composite Score
7.5
CX Score
+68
Emotional Footprint
79%
Likeliness to Recommend
102
Reviews
IFS
IFS Applications
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions has made IFS a recognized leader and the most recommended supplier in our sector.
7.3
Composite Score
7.5
CX Score
+78
Emotional Footprint
73%
Likeliness to Recommend
47
Reviews
Oracle JD Edwards EnterpriseOne
Oracle JD Edwards EnterpriseOne ERP
Oracle's JD Edwards EnterpriseOne financial management solutions can help you respond more quickly to your changing environment, streamline your financial operations, and improve the accuracy of your financial reporting.
7.1
Composite Score
7.1
CX Score
+60
Emotional Footprint
78%
Likeliness to Recommend
38
Reviews
Epicor Software
Epicor ERP
Epicor Software Corporation provides industry-specific business software designed around the needs of manufacturing, distribution, retail, and services organizations. More than 40 years of experience with our customers’ unique business processes and operational requirements is built into every solution―in the cloud, hosted, or on premises.
7.0
Composite Score
7.0
CX Score
+61
Emotional Footprint
77%
Likeliness to Recommend
53
Reviews
Deltek
Deltek Vision
Deltek understands the balancing act required for project-based businesses. Deltek’s ERP solutions are purpose-built to help government contractors, professional services firms and other project-based businesses research and identify opportunities, win new business, recruit and develop talent, optimize resources, streamline operations and deliver more profitable projects.
6.9
Composite Score
7.2
CX Score
+64
Emotional Footprint
75%
Likeliness to Recommend
48
Reviews
SAP
SAP Business ByDesign
SAP Business ByDesign is a comprehensive cloud-based ERP suite comprising financials, project management, supplier relationship management, customer relationships management, manufacturing, supply chain management, management reporting and human resources. SAP Business ByDesign offers 35 fully integrated end-to-end business scenarios with integrated finance and designed to cater to both product- and service-centric businesses. These range from traditional Order-to-Cash to complex third-party order processing scenarios. The scenarios go across corporate boundaries, not just within a company, but within an ecosystem.
6.8
Composite Score
6.7
CX Score
+53
Emotional Footprint
79%
Likeliness to Recommend
31
Reviews
Microsoft
Microsoft Dynamics GP
Microsoft Dynamics enterprise resource planning (ERP) software gives your people the tools they need to connect and manage your entire business, from financial and supply chain management and from manufacturing to operations, with the insight you need to make smart decisions. Start with what you need now and easily adapt as your needs change, in the cloud or on your servers—the choice is yours.
6.8
Composite Score
7.1
CX Score
+68
Emotional Footprint
69%
Likeliness to Recommend
33
Reviews
SAP
SAP S/4HANA
An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.
6.7
Composite Score
6.4
CX Score
+48
Emotional Footprint
79%
Likeliness to Recommend
94
Reviews
Deltek
Deltek Costpoint
Deltek understands the balancing act required for project-based businesses. Deltek’s ERP solutions are purpose-built to help government contractors, professional services firms and other project-based businesses research and identify opportunities, win new business, recruit and develop talent, optimize resources, streamline operations and deliver more profitable projects.
6.6
Composite Score
6.7
CX Score
+55
Emotional Footprint
73%
Likeliness to Recommend
28
Reviews
Microsoft
Microsoft Dynamics SL
Microsoft Dynamics enterprise resource planning (ERP) software gives your people the tools they need to connect and manage your entire business, from financial and supply chain management and from manufacturing to operations, with the insight you need to make smart decisions. Start with what you need now and easily adapt as your needs change, in the cloud or on your servers—the choice is yours.
6.6
Composite Score
6.6
CX Score
+57
Emotional Footprint
64%
Likeliness to Recommend
31
Reviews
Infor
Infor Lawson
Infor ERP solutions (Lawson, M3, LN, LX, Addage, Syteline) deliver functionality and usability specifically for the manufacturing and distribution industries. Refined and proven through decades of use by more than 70,000 customers in 200+ countries and territories, Infor ERP minimizes costly customizations and lets you work smarter and faster.
6.1
Composite Score
6.1
CX Score
+47
Emotional Footprint
70%
Likeliness to Recommend
34
Reviews
Tyler Technologies, Inc.
Tyler Technologies Munis ERP
Take control of your enterprise resource planning (ERP) with Tyler's Munis financial solution. Designed to encompass a wide range of public sector needs, this completely integrated ERP system manages all of your core functions, including financials, human resources and citizen services and revenues.
9.1
Composite Score
9.2
CX Score
+94
Emotional Footprint
86%
Likeliness to Recommend
10
Reviews
Sage Group
Sage Intacct
Sage Intacct helps CFO’s access integrated management and financial reports across their business entities—in minutes not days—to grow and drive their business. Sage Intacct is the AICPA preferred Financial Management Solution that allows your growing mid-sized business to go further, faster with the core financials you need to automate your most important processes, reduce your reliance on spreadsheets, and give you greater visibility into your business performance.
8.6
Composite Score
9.2
CX Score
+96
Emotional Footprint
85%
Likeliness to Recommend
18
Reviews
SAP
SAP Business One
SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.
8.5
Composite Score
9.0
CX Score
+91
Emotional Footprint
85%
Likeliness to Recommend
17
Reviews
Odoo
Odoo
Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.
8.4
Composite Score
9.3
CX Score
+94
Emotional Footprint
84%
Likeliness to Recommend
5
Reviews
All Research
Latest Research
Thinking about choosing a new software vendor but don't know where to start? Narrow down your shortlist by focusing on software that has received an Info-Tech Research Group award. New data from SoftwareReviews shows that organizations reported higher satisfaction when they switched to software that had received an Info-Tech award.
Latest Research
The impact of COVID-19, as it became a global pandemic in Q1 of 2020, has affected user sentiment toward software during a growing period of fear, uncertainty, and doubt. To analyze the impact, SoftwareReviews compared Satisfaction (willingness to recommend to a peer), ability to deliver Business Value (fair cost to value), and Likeliness to Renew prior to March 10 and post March 10.
Latest Research
An enterprise application selection or implementation has most likely been heavily impacted by COVID-19. Do not hit the brakes; stopping and restarting projects increases the risk of failure. Slow down or speed up? Which is the right strategy for your organization?
Latest Research
The math did not add up for SAP to sunset license support for legacy ECC/Business Suite 7 clients, as we predicted. I’ve fielded numerous calls asking, “Will SAP hold firm on its 2025 end-of-support date?" We finally have SAP’s answer: a resounding “NO.”
Latest Research
SAP customers seeking to move to S/4HANA must navigate four distinct license models, each tied to a separate deployment model (perpetual license, subscription via HEC, S/4HANA Cloud Single-Tenant, or S/4HANA Public Cloud). This note explores the license characteristics and commercial options available when choosing to procure perpetual licenses for S/4HANA.
Latest Research
SAP’s native-cloud play through S/4HANA dangled the hopes of a simplified license structure to SAP customers. Instead, SAP customers now must navigate four distinct license models, each tied to a separate deployment model.
Latest Research
Oracle reported slightly better-than-expected Q2 FY20 results, but despite substantial revenue numbers and high growth areas such as Oracle Cloud, Fusion ERP, and Autonomous Database, it’s unclear when these market segments will accelerate revenue growth materially.
Latest Research
Infor doubles down on better implementations with Signavio’s process mining and intelligence technology. The partnership will leverage the Signavio web-based business process modeling and intelligence tool to further accelerate the decision-making process.
Latest Research
Artificial intelligence continues to fuel the arms race among ERP vendors. Earlier this year, Oracle announced that it has extended the AI (machine learning, to be more precise) capabilities within the ERP Cloud and EPM Cloud products.
Latest Research
It is no surprise that this year’s OpenWorld conference continued to focus on Oracle’s cloud efforts. We dive in to discover if Oracle is doing enough to catch up to the competition of Amazon’s AWS, Microsoft’s Azure and Office clouds, and Google’s GCP.
Latest Research
Oracle is aiming to make it extremely easy to shift your VMware workloads to the Oracle Cloud. In addition, it will provide you the capability to choose where your data will reside. This is an important feature for organizations concerned about data sovereignty.
Latest Research
Microsoft has acquired the rights to talent and human resources intellectual property from vendors FourVision and Elevate HR.
Latest Research
Microsoft smashed the numbers with its Q4 2019 earnings report, with revenues rising a stellar 12% and hitting on all cylinders with quarterly revenue of $33.7 billion. Notable increases include Azure, growth up 64%; Surface, up 14%; and LinkedIn, up 25%.
Latest Research
Infor secured a multimillion-dollar product lifecycle management (PLM) deal with Turkish fashion retailer LC Waikiki.
Latest Research
Sage Business Cloud is not just one product. That was the message we received during an Info-Tech software vendor briefing with Sage. If you browse the Sage website it seems obvious Sage offers more than one application, but this may not always be obvious to some.
Latest Research
IFS AB owner since 2015, EQT Partners acquired Acumatica, another ERP vendor. While IFS and Acumatica are still expected to operate independently, sharing leadership and expertise between two different but successful products has interesting prospects to rival ERP giants like Oracle, SAP, Infor, and Microsoft in the not-so-remote future.
Latest Research
SAP and IBM have their Activate and Ascend agile methodologies for ERP implementation but do they work? I went hunting for success stories and did not find any…at first. I came across a SAP/IBM success story that indicates the potential for a happy medium between Waterfall and Agile methods.
Latest Research
Oracle just reported slightly better than expected Q4 FY19 results with revenues of $11.1B for the quarter and $39.5B for the year, up 3% in constant currency. A closer look at Oracle's change in the reporting of cloud revenues offers some clues about its longer-term cloud transition strategy.
Latest Research
SAP and Uber Freight are taking on a joint venture to integrate Uber Freight into SAP Logistics Business Network. The goal is to simplify load management and execution by enabling customers to leverage transportation rates from the Uber Freight network of reliable drivers. As a positive “side effect,” better utilization of unused trucks can make a positive impact on environment. For those looking for a convincing reason to go with one supply chain management system or ERP vendor over the other, this might be it.
Latest Research
As enterprise IT organizations are trending towards resource management offices, they are signaling the need for improved resource management usefulness from top PPM vendors.
Latest Research
Mobile enterprise application platform (MEAP) vendors give organizations the opportunity to enter the mobile space by providing the capabilities to develop native-like applications through a code-once-and-deploy-everywhere approach without the need for comprehensive technical expertise of the target mobile platform.
Latest Research
The confluence of SAP’s Digital Access outcome-based license model, a massive push for S/4HANA adoption, and the continuing growth of SAP’s cloud offerings present a once-in-a-generation opportunity for savvy enterprise clients to completely re-negotiate their entire license portfolio.
Latest Research
Just like one is likely to be introspective on any given Monday and concentrate on the tasks of the workweek ahead, monday.com (previously dapulse) is good for lurking but not so much for collaborating.
Latest Research
A lot of data is captured in the tools you use for product delivery. Use these insights to gain a full picture of the health of your products and focus your tests on the scenarios that matter.
Latest Research
Kaspersky has revamped its Endpoint Security Cloud to now offer two versions, Cloud and Cloud Plus. Geared towards small and medium-sized enterprises, this two-tiered product enables organizations the flexibility to choose the level of protection that suits their organization’s requirements.
Latest Research
Artificial intelligence continues to fuel the arms race among ERP vendors. Last week Oracle announced that it has extended the AI (machine learning, to be more precise) capabilities within ERP Cloud and Enterprise Performance Management (EPM) Cloud products.
Latest Research
A growing number of SaaS vendors offer cafeteria-style modular capabilities, which makes ERP selection very challenging. On top of that, the term "ERP" itself is becoming washed out, due to no clear definition of what constitutes an ERP, besides its vendor’s labeling as such.
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