Compare and Evaluate

Enterprise Content Management

ECM software enables the enforcement of business rules and/or processes for the creation, approval and distribution or structured content across systems

Data Quadrant report cover

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations
Emotional Footprint report cover

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Enterprise Content Management Data Quadrant
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Next Award: March 2021

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Enterprise Content Management Emotional Footprint Awards

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Latest Award: September 2020

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See the most recent winners of our SoftwareReviews Data Quadrant Awards. View our Gold Medalists and compare top vendors using our free downloadable reports.

Latest Research

5
Aug

Author: Scott Bickley (Info-Tech)

IBM is changing the terms of its ubiquitous Passport Advantage agreement to remove entitled discounts on over 5,000 on-premises software products, resulting in an immediate price increase for IBM Software & Support (S&S) across its vast customer landscape.

Enterprise Content Management Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Data Quadrant Report report

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Report report
Badge Winner

Fabasoft

Fabasoft Approve

Fabasoft takes care of the consistent, secure and reliable document management within a company as well as for the implementation of digital business processes. With Fabasoft Approve, you can provide your customers with complete, standard-, directive- and guideline-compliant documentation of your machines and systems quickly and easily using collaborative cross-company workflows.

9.3

Composite Score

9.5

CX Score

+98

Emotional Footprint

97%

Likeliness to Recommend

12

Reviews

Badge Winner

M-Files

M-Files ECM

M-Files helps enterprises find, share, and secure documents and information. Even in highly regulated industries.

8.7

Composite Score

8.6

CX Score

+86

Emotional Footprint

84%

Likeliness to Recommend

12

Reviews

Badge Winner
Badge Winner

Nuxeo

Nuxeo Platform

Designed by developers for developers, the Nuxeo Platform is a highly customizable and extensible content management platform for building business applications.

8.6

Composite Score

8.9

CX Score

+93

Emotional Footprint

87%

Likeliness to Recommend

23

Reviews

Badge Winner
Badge Winner

Xerox Corporation

Xerox DocuShare

Here’s a better way to manage paper and digital content from creation to retention to transformation. Capture, store and share documents either on-premise or by cloud. Automate time-consuming, document-heavy processes like accounts payable, HR onboarding, contract management and mortgage processing.

8.6

Composite Score

8.9

CX Score

+93

Emotional Footprint

86%

Likeliness to Recommend

28

Reviews

Badge Winner

Laserfiche

Laserfiche ECM

Seamlessly connect imaging with document and business process management to control all enterprise content. Laserfiche enterprise document management software enables you to do it all, with leading-edge business process management tools and electronic records management solutions.

8.6

Composite Score

8.6

CX Score

+91

Emotional Footprint

82%

Likeliness to Recommend

15

Reviews

Badge Winner

Docusign Inc

DocuSign CLM

DocuSign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees.

8.5

Composite Score

8.6

CX Score

+90

Emotional Footprint

84%

Likeliness to Recommend

11

Reviews

Box

Box ECM

Our web-based application works in any browser. It allows you easily store and manage all your content online. It also lets you share files instantly and access documents from anywhere.

8.5

Composite Score

8.6

CX Score

+88

Emotional Footprint

90%

Likeliness to Recommend

26

Reviews

Badge Winner

DocuWare

DocuWare

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

8.4

Composite Score

9.0

CX Score

+92

Emotional Footprint

84%

Likeliness to Recommend

40

Reviews

Hyland Software

Hyland OnBase

OnBase is recognized as a market leader in enterprise content management (ECM). OnBase manages your enterprise content from the point of inception all the way through the information lifecycle until final archival and destruction.

8.3

Composite Score

8.5

CX Score

+84

Emotional Footprint

84%

Likeliness to Recommend

29

Reviews

Oracle

Oracle Content & Experience

Remove content silos and update most current documents, images, and rich media files. Manage end-to-end content lifecycle from creation to archiving and automate business processes with prebuilt enterprise application integrations.

8.1

Composite Score

8.4

CX Score

+84

Emotional Footprint

84%

Likeliness to Recommend

50

Reviews

Adobe Systems

Adobe ECM

We can help you bring together all of your data and content into a single place, so you can deliver the ideal experience to every customer, every time.

8.1

Composite Score

8.6

CX Score

+88

Emotional Footprint

81%

Likeliness to Recommend

16

Reviews

IBM

IBM ECM

IBM offers enterprise content management (ECM) solutions that deliver content in context to fully harness its potential. These industry-specific solutions can capture, activate, share, analyze and govern unstructured data to lower costs and risk while improving efficiency.

7.9

Composite Score

8.4

CX Score

+80

Emotional Footprint

80%

Likeliness to Recommend

33

Reviews

Open Text Corporation

OpenText ECM

OpenText Content Suite facilitates an agile information governance strategy designed to reduce risk and mitigate the cost of growing volumes of content in the enterprise – freeing strategic CIOs to focus on using information to drive growth and innovation.

7.8

Composite Score

8.6

CX Score

+88

Emotional Footprint

81%

Likeliness to Recommend

13

Reviews

Microsoft

Microsoft Sharepoint

Enterprise Content Management (ECM) with SharePoint products help by giving you tools to organize and manage content throughout the content life cycle, from creation to archive. SharePoint ECM integrates the familiar tools of the Microsoft Office system with the central management and collaboration features of SharePoint products and technologies.

7.8

Composite Score

8.1

CX Score

+78

Emotional Footprint

81%

Likeliness to Recommend

222

Reviews

Epicor Software

Epicor ECM (Formerly DocStar)

Epicor ECM (formerly DocStar) is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

8.7

Composite Score

9.2

CX Score

+95

Emotional Footprint

85%

Likeliness to Recommend

8

Reviews

Zoho

Zoho Docs

From documents to images, spreadsheets to presentations, and even your music, movies, and pictures, carry all your files with you wherever you go. With everything stored in a centralized location, now you can conveniently share your files with your friends and colleagues. Get started with Zoho Docs right away and always be in control of it. Make distances immaterial by easily sharing and collaborating on files. With Zoho Docs, security is always at the heart of file management.

8.4

Composite Score

9.2

CX Score

+98

Emotional Footprint

82%

Likeliness to Recommend

6

Reviews

iManage

iManage Work

Manage the complete life cycle of professional work product for enhanced productivity, client service and governance

7.5

Composite Score

7.6

CX Score

+73

Emotional Footprint

78%

Likeliness to Recommend

6

Reviews

Micro Focus

Micro Focus Filr

Using Autonomy WorkSite, the award-winning document and email management solution, you can manage all of your business documents and email intelligently from anywhere. We make information accessible from desktops, laptops, the internet, and mobile devices. WorkSite helps you work in ways that are consistent with your business policies and vision.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Objective Corporation

Objective Coportation ECM

Objective Enterprise Content Management (ECM) is a proven solution that enables public sector organisations to maximise their information assets, reduce costs and provide a single version of the truth.

--

Composite Score

7.7

CX Score

+96

Emotional Footprint

56%

Likeliness to Recommend

1

Reviews

Newgen Software Technologies Limited

NewGen OmniDocs Suite

The OmniDocs Enterprise Content Management Software (ECM) is the market leading solution to enable “digital transformation of your enterprise”. It allows the end-to-end management of enterprise content right from capture to disposition. It delivers contextual information to business stakeholders for improved collaboration, smarter decision making and enhanced customer satisfaction.

--

Composite Score

--

CX Score

+100

Emotional Footprint

78%

Likeliness to Recommend

1

Reviews

Upland Software, Inc.

Upland Software FileBound

FileBound is a cloud-based application that automates the flow of enterprise work. Manage business processes from beginning to end, and reliably connect people and information wherever they are. FileBound helps you drive out paper-based processes to decrease costs and increase productivity, and supports compliance with internal and external mandates.

--

Composite Score

9.3

CX Score

+98

Emotional Footprint

83%

Likeliness to Recommend

2

Reviews

Veeva

Veeva ECM

Veeva Vault provides a content management platform and suite of applications built for life sciences. Each application includes rich functionality to meet the needs of a specific business process.

--

Composite Score

9.1

CX Score

+99

Emotional Footprint

93%

Likeliness to Recommend

3

Reviews

Axtension

Axtension ECM

AXtension® Enterprise Content Management integrates the power of Microsoft SharePoint in AX to provide a vital link to all of your documents. You can dynamically gather all of the documents that are produced during any of your business processes and which are necessary for an optimal job execution.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

ASG Technologies

ASG Content Solutions - Mobius

Mobius offers an intelligent information management solution with incredibly flexible deployment models (on-premises/private Cloud/public Cloud/hybrid environments) to manage the life-cycle of enterprise content and data in accordance with regulations at web-scale speeds.

--

Composite Score

8.8

CX Score

+100

Emotional Footprint

89%

Likeliness to Recommend

1

Reviews

Everteam

Everteam ECM

Everteam helps enterprises simplify and align content strategies more easily than ever before. In an ever increasing legal and compliance environment, Everteam enables enterprises to build and manage content-driven processes that support a range of business opportunities.

--

Composite Score

8.8

CX Score

+100

Emotional Footprint

89%

Likeliness to Recommend

1

Reviews

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All Research

Latest Research

5
Aug

Author: Scott Bickley (Info-Tech)

IBM is changing the terms of its ubiquitous Passport Advantage agreement to remove entitled discounts on over 5,000 on-premises software products, resulting in an immediate price increase for IBM Software & Support (S&S) across its vast customer landscape.

Latest Research

22
Jul

Author: Aadil Nanji (Info-Tech)

With lots of functionality being provisioned/deployed at the tenant level, Microsoft is happy to sit back for now, watch, and start auditing in the future.

Latest Research

10
Jul

Author: Aadil Nanji (Info-Tech)

Firstline worker licenses can be a cost-effective licensing vehicle but could reduce your discount tier or disqualify you from an Enterprise Agreement.

Latest Research

24
Jan

Author: Derek Shank (Info-Tech)

On January 23, Microsoft announced a change to Office 365 Pro Plus. This change will make Bing the default search engine in Google Chrome.

Latest Research

26
Nov

Author: Andrea Malick (Info-Tech)

Fluid Framework, unveiled in May at Microsoft’s Build 2019 company conference, lets developers rally the help of near real-time coauthoring, reusable mix-and-match document components, and digital assistants like translator aids in the content creation experience at speeds and scale not available before.

Latest Research

22
Jul

Author: Samuel Leese (Info-Tech)

K2 Software, a major player in the business process management (BPM) space, has partnered with Dropbox, a trailblazer in cloud storage and collaboration solutions. The partnership aims to streamline how business groups using different systems manage information together.

Latest Research

15
May

Author: Andrea Malick (Info-Tech)

Business users want their information easily and quickly, regardless of whether it is structured data or unstructured content. OpenText’s announcement of content services delivered through SAP Cloud Platform, and other SAP solutions, aims to address the need to manage both kinds of information seamlessly across business applications and processes.

Latest Research

24
May

Author: John Sloan (Info-Tech)

Four years ago, analysts attempting to come up with a name to describe emerging hyperconverged options coined the term “Server SAN.” So which is it, a server or a SAN storage array? Does it even matter which? Surprisingly, it sort of does.

Latest Research

19
May

Author: Aadil Nanji (Info-Tech)

Given that the cost involved with an EA is significant, organizations need to carefully evaluate their options prior to renewal time so that they make the right decision. This has become increasingly important with cloud subscription solutions that will factor in long-term consequences.