FileBound Logo Award Winner Product Badge
FileBound Logo Award Winner Product Badge
Upland Software, Inc.

FileBound

8.9 /10
Category
FileBound
8.9 /10

What is FileBound?

FileBound is a cloud-based application that automates the flow of enterprise work. Manage business processes from beginning to end, and reliably connect people and information wherever they are. FileBound helps you drive out paper-based processes to decrease costs and increase productivity, and supports compliance with internal and external mandates.

Company Details


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Awards & Recognition

FileBound won the following awards in the Enterprise Content Management - Enterprise category

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FileBound Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FileBound.

91 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FileBound?

0% Negative
7% Neutral
93% Positive

Pros

  • Respectful
  • Enables Productivity
  • Acts with Integrity
  • Reliable

Feature Ratings

Average 85

Workflow Process Automation

91

Search

90

Access Permissions Management

89

ECM Document Management

88

File Conversion

87

Capture Channels

86

Ediscovery Audit Trail

85

Collaboration

84

Metadata Management

84

File Approvals Esignatures

83

Mobile

71

Vendor Capability Ratings

Average 84

Vendor Support

88

Ease of IT Administration

87

Business Value Created

87

Ease of Implementation

85

Usability and Intuitiveness

85

Ease of Data Integration

83

Breadth of Features

83

Availability and Quality of Training

82

Ease of Customization

82

Quality of Features

81

Product Strategy and Rate of Improvement

80

FileBound Reviews

Julie S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

FileBound: Where Workflows Take Flight.

Likeliness to Recommend

8 /10

What differentiates FileBound from other similar products?

As the Creatives Manager at The Social Shepherd, FileBound has become an indispensable tool for our daily operations. It is stable and offers exceptional document management and workflow capabilities.

What is your favorite aspect of this product?

FileBound's versatility truly makes it a platform rather than just a tool. We've successfully applied it to various workflows across our business, thanks to its dynamic and highly customizable workflow capabilities.

What do you dislike most about this product?

The way of scanning files is more trouble than needed. Its Ui needs to be improved.

What recommendations would you give to someone considering this product?

One of the key advantages we've experienced is the efficient search functionality. It enables us to quickly review relevant documents without the tedious task of sifting through paper files, significantly saving time and resources.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time

Matt H.

  • Role: C-Level
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Good prodcut

Likeliness to Recommend

8 /10

What differentiates FileBound from other similar products?

easy to use

What is your favorite aspect of this product?

web based................................

What do you dislike most about this product?

none...........................................

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Scott G.

  • Role: C-Level
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Fantastic flexible product backed by a great team

Likeliness to Recommend

8 /10

What differentiates FileBound from other similar products?

Customisable

What is your favorite aspect of this product?

Quick creation of any Customisable platform

What do you dislike most about this product?

Interface is not overly user friendly/predictable

What recommendations would you give to someone considering this product?

Don't hesitate if you want to minimse cost in the AP space or risk mitigation in the OHS space

Pros

  • Enables Productivity
  • Caring
  • Respectful
  • Helps Innovate

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