What is DocuWare?
DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
1
Since last award
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuWare?
Pros
- Continually Improving Product
- Saves Time
- Includes Product Enhancements
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Access Permissions Management
Collaboration
Workflow Process Automation
Ediscovery Audit Trail
File Conversion
ECM Document Management
Metadata Management
Capture Channels
File Approvals Esignatures
Mobile
Search
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Quality of Features
Vendor Support
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Business Value Created
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DocuWare Reviews
Howard J.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2023
DocuWare can digitize your paper documents
Likeliness to Recommend
What differentiates DocuWare from other similar products?
Over time, its range has broadened and contracted. Its heyday has passed, and now only occasional use remains. Recently, we've been using it to transmit multiple resident paperwork to our third-party property management platform. Internal processes also make advantage of it. In the past, it was used to file paperwork for our residents and duplicates of checks from Accounts Payable.
What is your favorite aspect of this product?
The current plan is to print one paper each resident per month, for a total of one thousand printed documents per month. DocuWare's ability to read barcodes allows us to send that pdf to the system, where it is automatically filed under each resident's name. Every one of these records is then manually entered into our web-based property management system. This eliminates the need to process documents individually for each citizen.
What do you dislike most about this product?
While generally reliable, OCR isn't perfect and can miss some details in some documents. Slowdowns in the web interface are an occasional problem.
What recommendations would you give to someone considering this product?
Our accounts payable process for restaurants has been streamlined with DocuWare. Although we now use a more specialized tool for invoice processing, we continue to rely on DocuWare for the identification and storage of documents relevant to cash management.
Pros
- Continually Improving Product
- Unique Features
- Efficient Service
- Saves Time
Anatotura M.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2022
Content Management Now Easy
Likeliness to Recommend
What differentiates DocuWare from other similar products?
DocuWare not only makes content management easy but also offers leading document management features
What is your favorite aspect of this product?
Using DocuWare is easy and the software is affordable Coms with great security features to ensure business content and documents are secure
What do you dislike most about this product?
DocuWare is seamless and effective
What recommendations would you give to someone considering this product?
I'm recommend DocuWare for both business content management and also as a document management as it offers lots of features and is capable of both
Pros
- Continually Improving Product
- Performance Enhancing
- Unique Features
- Efficient Service
Lawrence M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2022
Docuware is a great product for our company
Likeliness to Recommend
What differentiates DocuWare from other similar products?
Its original intent shifted as time went on. Its popularity has waned and is now rarely employed. It is now used to send multiple documents about residents to our outside property management system. Also, it's employed for internal processes. In the past, it was used to file paperwork for our residents and duplicates of checks from Accounts Payable.
What is your favorite aspect of this product?
At this time, we are in a situation in which we print one document each inhabitant per month, totaling one thousand documents every month. Barcode processing in DocuWare allows us to simply upload that pdf and have it filed under each individual's profile. After that, we use scripting to import all of those files into our web-based property management system. Helps avoid processing individual documents for each local.
What do you dislike most about this product?
OCR is usable but not perfect; there are some documents that it has problems reading. There are occasional lag difficulties with the web interface. Modifiable to a lesser extent. A more reliable email system and filtering system.
What recommendations would you give to someone considering this product?
To better serve our restaurant clients, we implemented DocuWare into a workflow to manage accounts payable. DocuWare is still used to find and save documents relevant to cash management, but we have switched to a more specialized program for invoice processing.
Pros
- Reliable
- Efficient Service
- Acts with Integrity
- Friendly Negotiation