What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Performance Enhancing
- Caring
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Vendor Support
Ease of Customization
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Pipedrive Reviews
Andrew B.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Nov 2023
Great product, but lacks some of the features
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Ease of onboarding and using the tools available to help grow a sales pipeline.
What is your favorite aspect of this product?
Once onboarding is done, easy to see where deals sit in a pipeline.
What do you dislike most about this product?
Onboarding was a pain and support has been so/so on the backend from the company.
What recommendations would you give to someone considering this product?
I would look at other companies too and see what makes the most sense for your organization. Salesforce or Hubspot are other good options but more expensive.
Pros
- Caring
- Fair
- Acts with Integrity
- Security Protects
Honorat Anschaire Gildas N.
- Role: Sales Marketing
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Nov 2023
Facile à utilser et très pratique pour la vente
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Ava W.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2023
Amazing Product
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive's emphasis on simplicity, visual pipeline management, and user-friendly design is a key differentiator. The platform aims to provide a straightforward and efficient solution for managing sales processes, making it particularly appealing to smaller businesses and sales teams.
What is your favorite aspect of this product?
Pipedrive is known for its intuitive and easy-to-use interface, making it accessible for users without extensive technical expertise.
What do you dislike most about this product?
While the basic features are user-friendly, some of the more advanced features may have a learning curve for users new to CRM software.
What recommendations would you give to someone considering this product?
Businesses with a primary focus on sales and deal management can benefit from Pipedrive's visual pipeline and deal tracking features.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity