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What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Performance Enhancing
- Caring
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Vendor Support
Ease of Customization
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Pipedrive Reviews
Ava W.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2023
Amazing Product
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive's emphasis on simplicity, visual pipeline management, and user-friendly design is a key differentiator. The platform aims to provide a straightforward and efficient solution for managing sales processes, making it particularly appealing to smaller businesses and sales teams.
What is your favorite aspect of this product?
Pipedrive is known for its intuitive and easy-to-use interface, making it accessible for users without extensive technical expertise.
What do you dislike most about this product?
While the basic features are user-friendly, some of the more advanced features may have a learning curve for users new to CRM software.
What recommendations would you give to someone considering this product?
Businesses with a primary focus on sales and deal management can benefit from Pipedrive's visual pipeline and deal tracking features.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Paulette P.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Sep 2023
Pipedrive is the BEST and Reasonably Priced!
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
It's very cost-effective compared to other CRMs on the market. The system is very intuitive and doesn't require hours of training to understand how to use and customize the data.
What is your favorite aspect of this product?
Reporting and analytics are favorites of mine but I also love the lead management it offers.
What do you dislike most about this product?
Nothing, I use it every day and love it!
What recommendations would you give to someone considering this product?
No recommendations, the system works really well, and it's easy to use.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Susan M.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2023
Excellent CRM easy to use and saves a lot of time.
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
It aided us in gathering leads, moving them through a pipeline, and determining next actions for the leads we had. It allows us to handle all of our clients in one location, and the greatest part is that it has an automated reminder tool that allows us to keep track of all of our pending leads. Everything from adding custom fields to altering our sales funnel stages based on our company needs to turning entire modules on and off with a single click is customizable.
What is your favorite aspect of this product?
The Kanban view is one of the clearest deal management tools for both sales and management usage. What I loved best about it was the user interface, which has really aided us in tracking the customer journey and keeping records of all our leads, sales, and money. Pipedrive gives a comprehensive, efficient, and user-friendly overview of our sales pipeline, and we can monitor the particular development of all of our sales team members in the organization, as well as the proposals made to potential clients.
What do you dislike most about this product?
It takes a lot of tweaking to get the most out of it; if you don't make these changes, you'll have a pretty untidy looking CRM in a few years, and the reports aren't the most appealing area either. It took some time to combine it with other applications, but it was eventually addressed owing to our patience and the technical experts at the company. Otherwise, I believe it is a well-rounded tool that is simple to use and, most importantly, beneficial to our sales staff.
What recommendations would you give to someone considering this product?
Pipedrive is ideal for small teams that need to manage leads and leads across several channels, from lead creation to completing the sale. If you're a small business searching for a CRM to help you manage and move leads without spending a fortune on Salesforce, Pipedrive is the finest option - it's even better than Excel.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
