What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Performance Enhancing
- Caring
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
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Pipedrive Reviews
Ahmed Faruk D.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2023
Best for Lead Generation
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Bringing always high quality leads makes this tool perfect.
What is your favorite aspect of this product?
I think the ease of connectors to advertising campaigns is the best .
What do you dislike most about this product?
I wish the tool would be better accessible from mobile.
What recommendations would you give to someone considering this product?
I would recommend them to get this tool free version first and if it's worth their investment, decide to go for paid plan.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Efficient Service
stephen h.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2023
Fab Pipedrive makes CRM easy
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive is user-friendly with an intuitive interface, streamlining sales processes. It offers customizable pipelines, clear visualizations, and automation, making it easy for users to manage leads, deals, and contacts efficiently.
What is your favorite aspect of this product?
I use Pipedrive for its intuitive interface, customization options, and automation features, which collectively contribute to a seamless and efficient sales management experience.
What do you dislike most about this product?
While Pipedrive offers integrations with various third-party apps and services, some users may find the integration process complex or may encounter challenges when trying to connect with specific tools. It's essential to verify that Pipedrive supports the integrations crucial to your business.
What recommendations would you give to someone considering this product?
Remember that the effectiveness of a CRM system like Pipedrive can depend on your specific business needs and processes. It's a good idea to consider your unique requirements and potentially take advantage of a trial period to assess how well Pipedrive aligns with your objectives.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Salih K.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2023
Great for Lead Generation
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Its interface is very easy to use and gives you insights regarding how to use it.
What is your favorite aspect of this product?
This tool is amazing in terms of getting quality leads.
What do you dislike most about this product?
After orientation phase, the pricing is getting really high.
What recommendations would you give to someone considering this product?
I'd recommend them to try out first Pipedrive before trying other products.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Caring