What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Performance Enhancing
- Caring
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
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Pipedrive Reviews
Billy M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Inspires Innovation
Sheena G.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2024
My Pipedrive Experience
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive offers a simple and visual approach to managing sales processes.
What is your favorite aspect of this product?
Pipedrive's customizable pipelines allow me to tailor the sales process to our specific needs and track deals through each stage—from initial contact to closed-won
What do you dislike most about this product?
While the platform offers basic email sync functionality and activity logging, more advanced features, such as email tracking and engagement analytics, would provide deeper insights into customer interactions and improve sales efficiency
What recommendations would you give to someone considering this product?
Take advantage of Pipedrive's training resources and community forums to ensure a smooth implementation and maximize the platform's benefits.
Pros
- Performance Enhancing
- Efficient Service
- Saves Time
- Fair
shivam p.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Easy to use Highly effective UI
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
AI Powered sales features
What is your favorite aspect of this product?
helps you manage customer relationships — including managing customer information, leads and opportunities, deals, quotes and order statuses — to create better customer experiences.
What do you dislike most about this product?
No I don't have anything to contribute as of now
What recommendations would you give to someone considering this product?
Looking for more third party integration
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing