What is HubSpot Sales Hub?

Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Activity and Workflow Management

85

Account and Contact Management

85

Collaboration

85

Sales Management

84

Marketing Management

81

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

79

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of Implementation

82

Ease of IT Administration

82

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Breadth of Features

81

Quality of Features

81

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Easy to use but there are systems that do the same

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mary L.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic product, highly recommended!

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot has helped our business grow with very easy to use sales, marketing and contact data all in one place.

What is your favorite aspect of this product?

How easily all the different bits of data are organized and connected all together.

What do you dislike most about this product?

The HubSpot calling feature needs expanded functionality such as voicemail and a switch board.

What recommendations would you give to someone considering this product?

It''s a great product, spend some time in the HubSpot education centre before trying to set it up. For maximum benefit plan on buying all the components. Maintain a separate phone service or integrate a dedicated phone service as the HubSpot calling feature lacks key functions for a business phone line.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Role: Operations
  • Industry: Machinery
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Great product!

Likeliness to Recommend

9 /10

Pros

  • Enables Productivity
  • Effective Service
  • Saves Time
  • Fair

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