What is HubSpot Sales Hub?
Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceHubSpot Sales Hub Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HubSpot Sales Hub.
88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Performance Enhancing
- Respectful
- Reliable
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Lead Management
Activity and Workflow Management
Account and Contact Management
Sales Management
Collaboration
Marketing Management
Analytics and Reporting
Customer Service Management
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Also Featured in...
Lead Management
Score 8.8
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Enablement
Score 8.8
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Analytics
Score 8.7
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Engagement Platforms
Score 8.7
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Intelligence
Score 8.3
View HubSpot Sales Hub in this category (opens in a new tab)
HubSpot Sales Hub Reviews
Valerie D.
- Role: Sales Marketing
- Industry: Education
- Involvement: Initial Implementation
Submitted Dec 2023
Intuitive product that really boosts productivity!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
I was previously a SalesForce administrator and was amazed at how much more intuitive/user-friendly HubSpot is in comparison.
What is your favorite aspect of this product?
I love the reports and analytic features!
What do you dislike most about this product?
There is nothing that stands out about my experience with this product that makes me dislike it.
What recommendations would you give to someone considering this product?
Definitely check out HubSpot Academy! There is a ton of great information and training there, as well as free certifications!
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Michael J.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2023
Easy to use, but a bit price
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
the workflow seems to be easier.
What is your favorite aspect of this product?
I do like the mobile app and I like to be able to see who opens and emails and clicks on what
What do you dislike most about this product?
that there is more than one way to do things which sometimes helps you not complete the task
What recommendations would you give to someone considering this product?
I have not given any recommendations
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tim F.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Great for startup environment
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
starter pack
What is your favorite aspect of this product?
campaigns and email functions
What do you dislike most about this product?
limitations of starter pack
What recommendations would you give to someone considering this product?
best solution for small business
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
