What is ActiveCampaign?

It is a All-in-one marketing platform where the business grows, and saves time with a seamless experience. It is done through 3 main categories Email marketing, Marketing automation and Sales & CRM.

Company Details


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Awards & Recognition

ActiveCampaign won the following awards in the Customer Relationship Management - Midmarket category

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ActiveCampaign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ActiveCampaign.

88 Likeliness to Recommend

3
Since last award

96 Plan to Renew

4
Since last award

86 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ActiveCampaign?

4% Negative
0% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Transparent
  • Includes Product Enhancements
  • Helps Innovate

Feature Ratings

Average 83

Marketing Management

86

Lead Management

86

Sales Management

84

Activity and Workflow Management

84

Account and Contact Management

83

Collaboration

83

Quote Contract and Proposal

82

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Product Strategy and Rate of Improvement

85

Ease of Data Integration

85

Quality of Features

85

Availability and Quality of Training

85

Breadth of Features

84

Business Value Created

84

Ease of IT Administration

84

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

79

ActiveCampaign Reviews

Trisha B.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Effective and scalable marketing for our benefits.

Likeliness to Recommend

10 /10

What differentiates ActiveCampaign from other similar products?

ActiveCampaign allows us to have even greater positive results than other software with greater fame on the market, it is a system with better focus and quick results that increase our scalability in marketing, this software is much better than the others.

What is your favorite aspect of this product?

Email marketing is our main advantage when acquiring ActiveCampaign, since it allows great automation options to reach our clients massively and increase sales. It allows good fluidity in advertising campaigns, reduces labor effort as it is a system with great automation power and is very easy to use with quick training.

What do you dislike most about this product?

Our implementation was easy from the beginning, we didn't have any problems at all and our goals were achieved quickly, there have been no issues and we are very happy about it.

What recommendations would you give to someone considering this product?

If you want to achieve greater fluidity in advertising campaigns and better results in email marketing, this is the perfect software, it has clear and highly scalable functionalities to improve sales and attract customers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mark R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Great product, good combo for CRM/Email

Likeliness to Recommend

9 /10

What differentiates ActiveCampaign from other similar products?

It has CRM and an Email marketing functionality and they work well together

What is your favorite aspect of this product?

The CRM is my favourite aspect - good for marketing and sales depts

What do you dislike most about this product?

Nothing really, it is a very good product and I am happy with it

What recommendations would you give to someone considering this product?

Look at the size of your database closely and ensure you count up every single name you want to include and have permission to use.

Pros

  • Enables Productivity
  • Unique Features
  • Effective Service
  • Fair

Chikaike E.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Fantastic Product!

Likeliness to Recommend

8 /10

What differentiates ActiveCampaign from other similar products?

The Software Has Great Content Authoring and Campaign Management

What is your favorite aspect of this product?

Usability is great Clean UI/UX Email Templates are amazing

What do you dislike most about this product?

The layouts can be edgy

What recommendations would you give to someone considering this product?

This platform is vital for sales engagement. It also provides a great function for email marketing.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Respectful

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