What is HubSpot Sales Hub?

Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Activity and Workflow Management

85

Account and Contact Management

85

Collaboration

85

Sales Management

84

Marketing Management

81

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

79

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of Implementation

82

Ease of IT Administration

82

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Breadth of Features

81

Quality of Features

81

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Chet B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy and user friendly!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

It welcoming interface and resource center are very good!

What is your favorite aspect of this product?

HubSpot University is an incredible feature for beginners.

What do you dislike most about this product?

Lag issues but that's to be expected.

What recommendations would you give to someone considering this product?

Definitely try it out!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Valerie D.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2023

Intuitive product that really boosts productivity!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

I was previously a SalesForce administrator and was amazed at how much more intuitive/user-friendly HubSpot is in comparison.

What is your favorite aspect of this product?

I love the reports and analytic features!

What do you dislike most about this product?

There is nothing that stands out about my experience with this product that makes me dislike it.

What recommendations would you give to someone considering this product?

Definitely check out HubSpot Academy! There is a ton of great information and training there, as well as free certifications!

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Michael J.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use, but a bit price

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

the workflow seems to be easier.

What is your favorite aspect of this product?

I do like the mobile app and I like to be able to see who opens and emails and clicks on what

What do you dislike most about this product?

that there is more than one way to do things which sometimes helps you not complete the task

What recommendations would you give to someone considering this product?

I have not given any recommendations

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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