What is HubSpot Sales Hub?
Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
97 Plan to Renew
3
Since last award
87 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Helps Innovate
- Reliable
- Unique Features
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Data Visualization
Conversion Analysis
Audience Segmentation
Customer Journey Modelling
Audience Demographics
Anomaly Detection
API Framework
Real Time Workflow Automation
Predictive Analytics
Metadata Management
Cross Channel Attribution Analysis
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of Data Integration
Quality of Features
Ease of Implementation
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Ease of Customization
Also Featured in...
Lead Management
Score 8.9
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Sales Enablement
Score 8.8
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Sales Analytics
Score 8.8
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Sales Engagement Platforms
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.6
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HubSpot Sales Hub Reviews
Danielle S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Initial Implementation
Submitted Nov 2023
Easy to use, numerous filters, incredibly helpful
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Its easy to use, very straight forward, everything is laid out and easily accessible
What is your favorite aspect of this product?
The marketing Hub and Sales Hub
What do you dislike most about this product?
There's more room for improvement (which they implement regularly) Potential room for more filters
What recommendations would you give to someone considering this product?
Go for it, works better than most CRM systems, so easy to use and very trust worthy
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dirk E.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Nov 2023
Great CRM and easy to use and to implement.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Reliability and functions
What is your favorite aspect of this product?
Easy to implement and great support due to the huge eco system. UX is perfect and you don’t need extensive training.
What do you dislike most about this product?
Due to the amount of functions it’s sometimes a bit confusing.
What recommendations would you give to someone considering this product?
Test it in the free trail version and join the community and check the extensive knowledge base.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Nelson G.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Nov 2023
User Friendly API with Great Data Analytics!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The marketing tools: The fact that you are able to create a form such as a Contact us and be able to place that on your website to capture all the warm leads that want to know more about your product is priceless. You can customize it to collect necessary information to help you determine if its a qualified lead or not.
What is your favorite aspect of this product?
Workflow creation! With the create a workflow feature you are able to automate many things within Hubspot or with your integrated softwares, allowing you to simply use it to program how you want everything to flow.
What do you dislike most about this product?
Sequences sometimes get stuck for example I created a 12 step sequence with email and calling with 2day threshold on follow ups. when I come to see the sequence 4 days later I notice the leads from step 1 that never got an answer didn't move to step 2 automatically. I had to create a ticket to move them along in the funnel. Although customer service fixed the issue within 15 mins its a problem that's happened more than once.
What recommendations would you give to someone considering this product?
I highly recommend this product not only to SMB but to large organizations as well. This software would allow you to save some headaches and to delegate work as it acts like an AI with the ability to automate nearly everything! The great Customer support and training is also a big plus if you are new to these types of softwares.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
