What is HubSpot Sales Hub?

Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

3
Since last award

87 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
16% Neutral
84% Positive

Pros

  • Trustworthy
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 84

Data Visualization

87

Conversion Analysis

86

Audience Segmentation

85

Audience Demographics

84

API Framework

84

Customer Journey Modelling

84

Real Time Workflow Automation

83

Anomaly Detection

82

Metadata Management

80

Cross Channel Attribution Analysis

80

Predictive Analytics

79

Vendor Capability Ratings

Average 80

Business Value Created

85

Breadth of Features

84

Ease of Data Integration

83

Quality of Features

83

Ease of Implementation

83

Availability and Quality of Training

81

Ease of IT Administration

80

Vendor Support

78

Product Strategy and Rate of Improvement

77

Usability and Intuitiveness

77

Ease of Customization

73

HubSpot Sales Hub Reviews

Sandy C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Powerful Marketing Platform

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub stands out from other similar products due to its seamless integration with the HubSpot CRM, comprehensive set of sales automation tools, intuitive interface, and extensive reporting and analytics capabilities. Additionally, its robust ecosystem of integrations and emphasis on inbound sales methodology set it apart in the market

What is your favorite aspect of this product?

One of my favorite aspects of HubSpot is its user-friendly interface and intuitive design, which make it easy for users to navigate and utilize its powerful features without extensive training.

What do you dislike most about this product?

One aspect I find challenging about HubSpot is its pricing structure, which may be prohibitive for small businesses or startups, particularly as they scale up their operations or require access to advanced features.

What recommendations would you give to someone considering this product?

For someone considering HubSpot, I'd recommend thoroughly evaluating their specific business needs and objectives to ensure that HubSpot aligns with their goals.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Craig F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

HubSpot Sales Hub is a fantastic program.

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

What sets it apart from competing systems is the way it streamlines and consolidates the sales process for maximum efficiency.

What is your favorite aspect of this product?

If you're new to the platform, you'll have no problem navigating HubSpot because of how easy it is. Their customer service is very good, they usually respond to questions and concerns in less than 24 hours.

What do you dislike most about this product?

The tool could be a bit of a pain to use at first, but it's fantastic once you get the hang of it.

What recommendations would you give to someone considering this product?

Due of its user-friendliness, I recommend this program. Streamlined design with easy access to menu items.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

Nicholas S.

  • Role: C-Level
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

What every company needs is HubSpot Sales Hub

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

For lead nurturing and workflow management, we rely on HubSpot Sales Hub. We can streamline our outreach efforts and maintain complete visibility into all correspondences with the help of HubSpot Sales Hub. Even better, HubSpot Sales Hub lets you build outreach material and store all of your emails in one convenient location. You won't have to switch between apps as often thanks to HubSpot Sales Hub's integration with Gmail.

What is your favorite aspect of this product?

Working with HubSpot Sales and other HubSpot technologies for a long time has given me the opportunity to see firsthand the diversity of tools available. I want to start by saying that my team and I have benefited from automating repetitious sales efforts. Everything that used to be manual and laborious is now automated, freeing us up to concentrate on what really matters.Better more, the HubSpot Sales software makes it simple to monitor and organize leads, contacts, prospects, and actions.

What do you dislike most about this product?

It may be a pain for new users to adjust if they aren't already familiar with the Hubspot environment, and there's a steep learning curve for those that aren't. The fact that the client-facing emails don't match the template versions is another gripe of mine.

What recommendations would you give to someone considering this product?

When it comes to streamlining processes, HubSpot Sales Hub is second to none. If your lead pool is tiny and you'd rather not contact the same individuals over and over again, HubSpot Sales Hub may help you organize your leads into sequences and assign tasks based on them. Cold email outreach doesn't require your attention. When leads aren't organized in sequence, HubSpot Sales Hub might use some improvement. Search choices are limited to more precise terms like name and firm.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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