What is HubSpot Sales Hub?

Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

3
Since last award

87 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
16% Neutral
84% Positive

Pros

  • Trustworthy
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 84

Data Visualization

87

Conversion Analysis

86

Audience Segmentation

85

Audience Demographics

84

API Framework

84

Customer Journey Modelling

84

Real Time Workflow Automation

83

Anomaly Detection

82

Metadata Management

80

Cross Channel Attribution Analysis

80

Predictive Analytics

79

Vendor Capability Ratings

Average 80

Business Value Created

85

Breadth of Features

84

Ease of Data Integration

83

Quality of Features

83

Ease of Implementation

83

Availability and Quality of Training

81

Ease of IT Administration

80

Vendor Support

78

Product Strategy and Rate of Improvement

77

Usability and Intuitiveness

77

Ease of Customization

73

HubSpot Sales Hub Reviews

Luan D.

  • Role: Consultant
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Leo C.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

A great product but better onboarding needed.

Likeliness to Recommend

5 /10

What differentiates HubSpot Sales Hub from other similar products?

It is an all-encompassing platform that makes sales and customer relationships more streamlined in one place.

What is your favorite aspect of this product?

The way that the CRM and sales funnel fit together rather well.

What do you dislike most about this product?

The lack of support and customisation at onboarding.

What recommendations would you give to someone considering this product?

Enter some training and calls with Hubspot to ensure that you set up the system correctly for your needs.

Pros

  • Helps Innovate
  • Trustworthy
  • Respectful
  • Acts with Integrity

Cons

  • Charges for Enhancements
  • Slower Product Innovation
  • Less Performance Enhancing

Kristi G.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Tool that helps you with your sales and clients.

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

Unlike competing tools, anyone can purchase it and start using it successfully in their sales plan. Fantastic customer service. Any problem we have had is solved quickly thanks to their excellent customer service.

What is your favorite aspect of this product?

With the help of Hubspot Sales Hub, we were able to speed up sales and keep better tabs on leads. The analytics it provides have proven invaluable in developing data-driven sales tactics.

What do you dislike most about this product?

It would be great if this tool had more customizable email templates for different types of sales situations.

What recommendations would you give to someone considering this product?

Because it is an all-inclusive sales platform (lead generation, closing transactions, etc.), I highly recommend this program.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

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