What is HubSpot Sales Hub?

Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

3
Since last award

87 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
16% Neutral
84% Positive

Pros

  • Trustworthy
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 84

Data Visualization

87

Conversion Analysis

86

Audience Segmentation

85

Audience Demographics

84

API Framework

84

Customer Journey Modelling

84

Real Time Workflow Automation

83

Anomaly Detection

82

Metadata Management

80

Cross Channel Attribution Analysis

80

Predictive Analytics

79

Vendor Capability Ratings

Average 80

Business Value Created

85

Breadth of Features

84

Ease of Data Integration

83

Quality of Features

83

Ease of Implementation

83

Availability and Quality of Training

81

Ease of IT Administration

80

Vendor Support

78

Product Strategy and Rate of Improvement

77

Usability and Intuitiveness

77

Ease of Customization

73

HubSpot Sales Hub Reviews

James W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

A CRM that has met all of our requirements

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub has proven to be an outstanding performer, allowing our teamto better handle customer information and enhance sales. Additionally, it has improved internal communications and interactions with clients. Its user-friendliness, adaptability, and automations have also saved us a considerable amount of time. We anticipate a long-term partnership with this product due to its significant benefits.

What is your favorite aspect of this product?

One of my favorite work tools for a number of reasons, including the intuitive, simple, and clean design of the user interface. Its chat and email features have been crucial in increasing sales, and it incorporates helpful functions to better manage our customer database. Additionally, it has automated sequences and workflows that make my team's day-to-day work much easier and save a lot of time.

What do you dislike most about this product?

The only drawback is the additional cost required to access certain features that may eventually become necessary.

What recommendations would you give to someone considering this product?

Any team can benefit from this technology.Its features could improve your company's customer relationship management, marketing, and sales efforts. It's worth trying, and you won't regret it.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

Gina G.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

One of the best CRM software we have used

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

With HubSpot, you get a sales CRM that you can tailor to your exact specifications. Tasks, Offers, and Sequences are some of the most fundamental features of HubSpot, and analytics and reporting on individual activities, activity quality, etc. They are all very easy to understand and use.

What is your favorite aspect of this product?

I like that customization is possible across the board with HubSpot Sales Hub. The core elements, including agreements, contacts, and companies, are intuitive and easy to use and understand.

What do you dislike most about this product?

The pricing model seems unfair. Many users, including those looking for seasonal offers and BDR, find the user interface not at all simple. The most disconcerting aspect of viewing history across multiple entities, contacts, companies, and agreements is the activity/email view.

What recommendations would you give to someone considering this product?

The CRM system is well built; The dashboard, workflow, and log customization options are excellent, although they could use some tweaking.

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Helps Innovate

Karthick M.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Boost Efficiency, Gain Insights: HubSpot Sales Hub

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

My favorite thing about HubSpot Sales Hub is how it frees up salespeople to focus on what they do best: building relationships. By automating repetitive tasks like email sequences and data entry, Hubspot lets reps spend more time connecting with prospects and customers. This focus on human connection, along with the powerful features that support it, is what truly sets HubSpot apart.

What do you dislike most about this product?

NO dislikes, mainly the UI is very clean and let us focus on what we are up to.

What recommendations would you give to someone considering this product?

Hubspot Sales Hub is the best CRM and it is very easy to implement, It has the best user interface than any other CRM. THe learning curve for the team will also be super smooth as Hubspot itself provides Learning platforms to learn and adapt and equip itsfunctionalities.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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