What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Fair
- Helps Innovate
- Efficient Service
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Questionnaire Design/Survey Builder
Analytics and Reporting
Social Recognition
Automatic Notifications
Pulse Surveys
Templates & Question Library
Benchmarking
Action Planning
Dashboards and Visualization
Audience Segmentation
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of Customization
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Deji O.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted May 2023
It is actually easy to use and flexible but a bit
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
So far, Survey monkey make things easy for me as an admin in charge in terms of flexibility and features. I dont need tutor people to get things done on survey monkey
What is your favorite aspect of this product?
The flexibility aspect is the go for me. It cannot be compared to any.
What do you dislike most about this product?
If the price could be look into would help a lot.
What recommendations would you give to someone considering this product?
Give the product a try, am sure you won't have to bother about feedback from customers or client.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Easy to use and analyze data/results
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Performance Enhancing
Mark R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Excellent well known product
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Good templates Easy to use
What is your favorite aspect of this product?
Good templates
What do you dislike most about this product?
Nothing really, I cannot fault it
What recommendations would you give to someone considering this product?
Try it, it will help your business
Pros
- Effective Service
- Caring
- Respectful
- Helps Innovate