SurveyMonkey Enterprise Logo Award Winner Product Badge
SurveyMonkey Enterprise Logo Award Winner Product Badge
Momentive

SurveyMonkey Enterprise

8.6 / 10
SurveyMonkey Enterprise
8.6 / 10

What is SurveyMonkey Enterprise?

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone.

Company Details


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Awards & Recognition

SurveyMonkey Enterprise won the following awards in the Employee Engagement category

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SurveyMonkey Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveyMonkey Enterprise.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveyMonkey Enterprise?

0% Negative
6% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Efficient Service
  • Acts with Integrity

Feature Ratings

Average 85

Questionnaire Design/Survey Builder

91

Social Recognition

87

Analytics and Reporting

87

Automatic Notifications

86

Pulse Surveys

85

Templates & Question Library

85

Benchmarking

85

Action Planning

83

Dashboards and Visualization

83

Audience Segmentation

81

Vendor Capability Ratings

Average 84

Breadth of Features

94

Ease of Customization

93

Quality of Features

93

Ease of IT Administration

92

Product Strategy and Rate of Improvement

89

Availability and Quality of Training

86

Ease of Data Integration

86

Usability and Intuitiveness

83

Vendor Support

82

Ease of Implementation

80

Business Value Created

66

SurveyMonkey Enterprise Reviews

Natasha K.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Simplicity at its best!

Likeliness to Recommend

10 / 10

What differentiates SurveyMonkey Enterprise from other similar products?

Any user without training can easily create and distribute a survey - this has 100s of use cases across any organization from booking a team lunch to doing employee or customer opinion surveys. Results are easy to interpret and can provide graphical representation. Offers many questions templates and questions types, does not restrict user in selecting the best type for their purpose.

What is your favorite aspect of this product?

Ease of use and flexibility

What do you dislike most about this product?

data integration with corporate systems is complex

What recommendations would you give to someone considering this product?

Great product for surveys!

Pros

  • Saves Time
  • Respectful
  • Fair
  • Helps Innovate

Tulika G.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Fantastic product

Likeliness to Recommend

10 / 10

What differentiates SurveyMonkey Enterprise from other similar products?

It is unique and very easy to operate

What is your favorite aspect of this product?

The amazing Ui

What do you dislike most about this product?

Sometimes browsing becomes little slow

What recommendations would you give to someone considering this product?

Highly recommended

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Lauren C.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Great Tool for Survey's

Likeliness to Recommend

10 / 10

What differentiates SurveyMonkey Enterprise from other similar products?

This tool is the industry standard for survey data. They have lots of features and build in features that help to build survey questions and make suggestions.

What is your favorite aspect of this product?

The ease of use for this product.

What do you dislike most about this product?

It expensive and there are limitations to the type of media that the product can collect.

What recommendations would you give to someone considering this product?

Great overall tool! If you want to collect general survey data this one is great. If you want more advanced survey options I would consider other vendors.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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